Reports & Research
ITM Research was established in November 2005 as one of the foundation stones of ITM's future development. The surveys, questions and commentary are created in partnership with Argate Consulting, who act as advisors, facilitators, statisticians and publishers to ITM to provide the ITM Research surveys and reports.
The annual programme of research is supported by key partners without whom ITM's rich yearly research programme could not be provided.
We would like to thank Airplus International for their support. Visit www.airplus.com for more information.
ITM Buyers Panel
The ITM Research Buyers Panel was established in December 2005. It comprises of over 180 travel managers and procurement professionals with responsibility for over £1 billion of travel management expenditure. The panel consists of ITM buyer members only, with individual company details kept anonymous to cultivate honest responses. Each new buyer member of ITM is requested to join the panel on a voluntary basis. Present members of the ITM Research Buyers Panel represent around 30% of the FTSE 100, major UK partnerships and a number of government departments.
Argate Consulting
Argate provides a range of Market Intelligence, Business Performance and Growth Acceleration Programmes to a wide variety of market leading companies within the travel sector. Argate advises and implements its programmes to a blue chip client base across the telecoms, media, financial services, investment banking, logistics and travel sectors. For more information visit http://www.argate.co.uk/
Research Products
ITM offers the following research products:
ITM Research Reports - periodic 10 question analysis of the ITM Research Buyers Panel views and activities in key specific areas. Reports to date include Corporate Mobility, CSR, Duty of Care, Self Booking Tools, Expense Management etc.
Commissioned Research - ITM Research can work privately with suppliers to undertake research across the buyers panel and/or other parties to establish true, independent assessment of the view of the market on key issues. Prices are upon application and research of this nature is limited to twice a year across the ITM Research Buyers Panel.
Standard Travel Booker and Traveller Survey Template & Benchmarking Service - ITM Research offers all ITM members complimentary access to a best practice travel booker and traveller survey template. In addition, buyers can pay a small fee to benchmark responses to key questions against the industry average to assess the service levels provided by suppliers. Click here to download full details. ITM Traveller Survey Benchmark.pdf
Tailored Traveller Surveys & Benchmarking - ITM Research can work with buyer organisations to undertake tailored surveys across internal staff or external peers to guage the success of initiatives within the travel programme or to benchmark activity against other companies. Prices upon application.
Mystery Shopper - ITM Research can undertake mystery shopping calls to test products and services in a totally independent manner.
For more information about ITM Research contact us.
