ITM and GTMC Partnership Forum (London)
The Buyer's Right Arm
Eye 4 Travel, Business Design Centre, Islington, N1
Please join the Institute of Travel Management (ITM) and the Guild of Travel Management Companies (GTMC) for a morning joint event focusing on two key aspects of travel management - the financial relationship between buyer and TMC plus where training and greater skills are needed for the benefit of all in the corporeate travel industry.
09.30 Opening Remarks and Welcome
Paul Tilstone - ITM & Mark Harris - Moderator
09.45 Remuneration Conundrum
A better way for all? Representatives from the TMC, Supplier and Corporate communities discuss the continuing shift of the TMC from suppliers' agent to buyers' agent and the remuneration changes which have already occurred. But how can it work better for all? Are different remuneration models viable and are buyers prepared to pay for the changes?
11.00 Coffee/Tea
11.30 Raising the Skills Game
Whether it's front-line staff or higher level account management, TMC's investment in training is needed more than ever as corporate demands for expertise increase. A panel of buyers and TMC's discuss the scale of the investment needed, the benefit to all and the barriers to achieving it.
12.45 Round Up and Close
Maurice Veronique - GTMC & Mark Harris - Moderator
Speakers to date include : Robert Daykin, Partner - Corporate travel Partnership; Helen Sandman, Training Consultant - MG Training; Jamie Hindhaugh, Head of Sourcing - BBC Procurement; Caroline Strachan, International Travel Manager - Yahoo! and Chairman - ITM ; Darren Williams, General Manager of Business Sales - Eurostar ; Simone Buckley, MD - Capita Business Travel ; Jerry Dunn, Distribution Development Manager - EasyJet; Matt Lardi from City & Guilds ; Heather Cotterill, Head of Recruitment - ITM Recruitment.
Cost: ITM Members or GTMC Member Staff - FREE, Non - ITM/GTMC Members £49.00
A Credit Card is mandatory to reserve your complimentary place and a £50 "no-show" fee will be charged in the event you do not attend the event.
To reserve your place now at this limited seating event please complete the attached booking form and e-mail it to secretariat@itm.org.uk
