Newsline # 48
(July / August 2003) Self booking tools have so far not lived up to the hype that they were the next best thing! But is all that about to change, and is it purely a matter of time before the technology becomes the favoured means of booking?
The first part of ITMs look at why business travel is treated as a commodity and sop transaction fees and management fees have grown in popularity, here is the insiders guide to what it all means.
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