Introductory Training Courses, Dates & Prices
| Dates/Sectors | Course Title | Learning Aim | Suitability | Course Price (+VAT) |
|---|---|---|---|---|
| Tuesday 18th March T&T Training in London
Ref IA001 | Introduction to Account Management | Learn about the key responsibilities of the Account Manager, Customer Relationship Management (CRM), the Pareto principle and look at feedback from clients and how this should be managed. | Suitable for staff from all travel sectors looking for their first formal training in this area. | £225 per person |
| Tuesday 8th April T&T Training in London
| Introduction to Sales Skills | Delegates will leave with a set of tools that can be practicably used in their role as salespeople, plus a look at the importance of goal setting, developing trust and rapport, the power of questioning and closing a sale. | Suitable for staff from all travel sectors looking for their first formal training in this area. | £225 per person |
| Tuesday 3rd June T&T Training in London
Ref IA003 | Introduction to Marketing | Learn marketing basics such as creating a marketing plan, buyer's psychology and behaviour, market research and market segmentation, product planning and life cycle and the use of media. | Suitable for staff from all travel sectors looking for their first formal training in this area. | £225 per person |
| Tuesday 16th September T&T Training in London
| Introduction to Negotiation Skills | Learn about the art of negotiation and the implications of poorly planned negotiations. Useful tips are given to aid the preparation process and time is also spent looking at the various styles of negotiation and the impact of personalities. | Suitable for staff from all travel sectors looking for their first formal training in this area. | £225 per person |
Tuesday
Ref IA005 | Introduction to Presentation Skills | We look at the fundamental ways to make a presentation more professional, how you should prepare, how to keep the audience's attention and the use of powerful body language to influence. Learn more about tools available such as PowerPoint and other supporting aids. | Suitable for staff from all travel sectors looking for their first formal training in this area. | £225 per person |
Testimonial
"This course provided our company with the perfect low cost opportunity to train a number of our staff at the introductory level. The reports I had back from my team suggested that the content acted as a perfect formal introduction into the world of negotiation and we fully expect to see a return on our training investment within the next year."
Ajay Sodha, Managing Director - Key Travel
To request a particular training course overview or a booking form please contact the ITM Secretariat on 01625430 472 quoting reference "Introductory Training Courses" and the specific reference. All prices quoted are excluding VAT, travel, accommodation or other expenses other than material necessary for the training activities themselves on the day.
Please note that ITM will provide reduced rates for companies wishing to place four or more staff on the same course - prices upon application.
