04 Oct 2018 The Principal Edinburgh - Charlotte Square
Edinburgh Airport is the UK’s fastest growing airport for international passengers – in this session we will find out what has it achieved since last year’s update to ensure it meets the needs of its growing customers.
In this session, we will be joined by Peter Milewski, Security Manager at Melia Hotels. Peter will be:
- Sharing ways of recognising security conscious hotel organisations
- Sharing a new approach to evolving threats in the context of hotel security
- Explaining “The Melia” approach to managing security threats in hotels
- Exploring your role in securing hotels
There have been several events in the travel industry over the years which have had a massive impact on the future of travel programming.
• What will those be for the Scottish Travel Market in 2019?
• What impact will they have?
• What is keeping the Buyers/Suppliers awake at night?
What are suppliers doing to improve the customer experience? How is the airport process being refined to enhance the transit when security requirements are making it more difficult? How are airlines and airports improving safety and security for their passengers.
In this interactive session delegates will learn how airlines establish which new routes might be considered and what happens to get the route from idea to reality.
Using a virtual route network that has been created for this session delegates will have the opportunity to practice what they’ve learned in teams by deciding what routes should be opened and what routes should be closed.
This session will give delegates an insight to running a global network and understanding the facts and figures that determine outcomes.
Travel professionals are required to pitch ideas both up and down the commercial reporting chain, in different cultures, languages and often involving technical specifications.
During this session, delegates will be briefed on the best approach for ensuring your communication skills and approach derive the best results.
Turning the tables on the extremely popular ITM Supplier Academy event called Inside the Mind of the Buyer, during this session, chaired by Audrey Muir with questions submitted by Scottish Buyers, she will quiz today’s Sponsors on why they respond as they do in certain situations – focusing on behaviours and not commercials.