Jon Bolger
Head of Travel | Deloitte
Finding the Key to Controllable Accommodation
What is a workshop?
Designed for buyers only, ITM Workshops bring the latest best practices in developing, negotiating, and managing programmes. You will be provided with guidance on how to understand and implement processes associated with the sector, and how you can incorporate that in your day-to-day role.
ITM Workshops provides an excellent opportunity to network with and learn from like-minded buyers.
Why attend?
We’ll be discussing everything you need to consider to negotiate and manage a global accommodation programme.
Cost reduction remains a key focus area for 2017 and need to rein in maverick travellers puts further pressure on the necessity to ensure content and booking channels support compliant behaviour.
This event is worth 7 CPD hours.
Join us to unlock the door to controllable accommodation programmes.
Topics we’ll cover
- - Why should you have a preferred programme?
- - What is involved in conducting an RFP (Request For Proposal)?
- - How to get the most from the process and suppliers
- - How to handle unsolicited bids
- - What data should you be sending in the RFP?
- - What data should you be monitoring during the ongoing account management?
- - Who are the potential suppliers in the market? TMCs/HBAs/OTAs/OHAs?
- - Content is king!
- - Integration with Apps
- - Payment – the rise of the virtual card when no corporate card is available
- - Value of convergence of transient and M&E spend
Partners & Sponsors
Other
Title Sponsor
Hilton
Speakers
FEATURED SPEAKERS
Lewis Bayne
Global Procurement Manager FM, Travel, Marketing and Real Estate | Herbert Smith Freehills LLP
Shaun Hinds
Chief Executive at Manchester Central | -
Venue
etc.venues County Hall
About Venue
Address
Riverside Building, Belvedere RoadLondon, Greater London, United Kingdom, SE1 7PB
View On MapPublic Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
No Fees for Registration
Registration Closes
Tuesday Mar 14, 2017
12:00 AM Europe/LondonEvent Time
Friday Mar 17, 2017
9:30 AM to 4:30 PM Europe/LondonVenue
etc.venues County Hall
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Meeting
Buyer Only 21 May 2024
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Partner Event
Buyer Only 23 May 2024
Hubli Labs – Buyer Workshops
Hubli labs is a series of in-person think tanks focused on exploring the challenges, opportunities and solutions facing the meetings industry. The London event will be moderated by and include independent insights from Ian Jones from temoji. The buyer only workshops allow attendees to engage with peers, share best practice, discuss industry trends and work together to address key challenges. All attendees will receive a post event finding reporting capturing all the key talking points. Topics will include: * Sustainable meetings * Growth of internal meetings * Purposeful meetings * Contracting challenges * Technology & payment solutions This is a buyer-only event with limited spaces available. Note: Hubli will receive your registration details when you register for this event.
Webinar
Supplier Only 23 May 2024
Buyer Insights Webinar
A concise 30-minute industry update using buyer insights taken from our Buyer Knowledge Exchange (BKE) two days prior to the event. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions before the event during registration and throughout the event using the Q&A tab. * Closed Captioning is available for this event. [https://dkbmbajk8ggfc.cloudfront.net/image/bi.png] Rated by you: how your peers have benefitted
Meeting
Buyer Only 24 May 2024
Chair’s Lunch
Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM Chair, Nikki Parsons in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was
Supplier Academy
Supplier Only 06 June 2024
Inside the Mind of the Buyer
An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via ITM OnDemand. [https://dkbmbajk8ggfc.cloudfront.net/image/IMOB.png] Rated by
Meeting
Buyer Only 11 June 2024
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Webinar
All Member 12 June 2024
Business Disability Forum
Adrian Ward, Head of Business Partnerships at Business Disability Forum (BDF) will be talking about the importance of creating a whole organisation approach to accessibility including how it is important to ensure that accessibility is fully considered across travel programmes. Find out how BDF supports organisations to get disability inclusion right for employees and service users.
Webinar
Supplier Only 13 June 2024
Buyer Insights Webinar
A concise 30-minute industry update using buyer insights taken from our Buyer Knowledge Exchange (BKE) two days prior to the event. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions before the event during registration and throughout the event using the Q&A tab. * Closed Captioning is available for this event. [https://dkbmbajk8ggfc.cloudfront.net/image/bi.png] Rated by you: how your peers have benefitted
Meeting
Buyer Only 19 June 2024
Chair’s Breakfast
Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM Chair, Nikki Parsons in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was
Social
All Member 28 June 2024
ITM Achievement Awards
Celebrating excellence across the travel community and recognising mentees as they graduate from the ITM Mentoring Programme, the event promises to be a rewarding afternoon and provides a perfect opportunity to network. The Awards Category - General - Game Changer (Individual or Team) This year's Game Changer award will recognise the exceptional drive, bold approach and confidence to pursue change to overcome a company, client or industry challenge. - Programme Achievement (Individual) - Programme Achievement (Team) This award will recognise the step changes made in Travel, Meetings and/or Expense Programmes to bring maximum value to the end-to-end experience. It could be a single piece of the puzzle, a re-design of the programme, technology-based or a re-focus of the resource in place. - Service Excellence (Individual) - Service Excellence (Team) Recognising the focus and dedication needed to deliver excellence over the last year, this award will shine a light on the individual, and teams, that have demonstrated best-in-class. Category
