Frequently Asked Question

The Institute of Travel Management is a not-for-profit, member-based association for business travel and meeting professionals in the UK and Ireland. For over 60 years, we have been promoting industry best practices and career development through training, resources, and industry recognized qualifications.
Our free Connect Membership allows you to stay connected with the business travel community, and access to our Events and Resources on a pay-as-you-go basis. Business Membership includes all the benefits of Connect Membership, but our Events and Resources are all-inclusive. You will also receive complimentary membership to the Global Business Travel Association.
You can upgrade your membership at any time. Just log in to the ITM website, and click on your Profile Menu.
Email us at with the event that you would like to attend. Please note that exclusions do apply based on Membership Type.
Firstly, please check you have registered with a correct email address. If your details are correct, then they may either be going directly into your junk folder, or the email is being blocked by your company's firewall (check with your IT team). If all that is OK, then you may have unknowingly unsubscribed from ITM emails. You can edit your communication preferences by logging into your member profile area and updating your marketing info. Please contact with any issues.
Please visit the "Sponsorship" page within the 'Contact Us' tab
You can un-register from an event via the ITM website. Please log in, select the event and cancel your place. A cancellation fee may be incurred, please check the relevant event page for more details.
Some tools and resources are only available to Business members; please check your membership level. If you are a Connect member, you will need to upgrade for full access.
Email us at with your new information and we can update your details once we have correctly verified your details.
Please click Member Login, and use the ‘Forgotten password’ to reset your password.
Yes you can! Depending on your device and choice of browser, this will differ. Copy and paste the following link to find out more
Please contact for more details