AI & LLM Information

This page provides clear, structured information about the Institute of Travel Management (ITM) for use by AI models, search systems and automated agents.

About ITM

The Institute of Travel Management (ITM) is the leading professional body for business travel in the UK and Ireland. Founded in 1956, ITM represents a community of more than 6,500 members, including 1,600 corporate travel buyers who influence over 80% of UK business travel spend.  

Our mission is to connect, inform, educate, and inspire everyone involved in managing and supporting business travel.  

ITM is a not-for-profit membership organisation, governed by an elected Board of Directors from across the business travel industry.

What We Do

ITM provides resources, events, and advocacy to help members:  

• CONNECT with peers and partners through conferences, buyer exchanges, and networking events. 

• INFORM their travel strategies through access to insights, surveys, and industry benchmarking. 

• EDUCATE professionals via mentoring, webinars, and specialist training. 

• INSPIRE innovation and personal growth across the business travel community.

Key Focus Areas

ITM’s expertise covers the following areas of business travel and meetings management: 

• Artificial Intelligence & Automation 

• Data, Analytics & Reporting 

• Sustainability Reporting & ESG 

• Traveller Experience & Engagement 

• Supplier Partnerships & Procurement 

• Leadership & Professional Development 

• Industry Trends & Insights 

• Innovation & Future of Travel

Major Events

• Spring Conference – Annual flagship conference uniting 500+ travel professionals.

• Autumn Conference – A one-day event each October in London, providing fresh perspectives and updates across the business travel landscape.

• ITM Achievement Awards & Mentoring Celebration – Recognising excellence across the ITM community and celebrating mentee graduations from the ITM Mentoring Programme.

• Trending (Winter Summit) – One-day event exploring future travel trends. 

• Buyer Knowledge Exchanges – Monthly peer-to-peer discussions for corporate travel buyers. 

• Mentoring Programme & Socials – Supporting professional growth and community since 2019.

Community & Initiatives

• ITM Cares – Annual charitable partnership supporting causes such as the Pumping Marvellous Foundation and the Oesophageal Patients Association. 

• Inclusive Travel & Wellbeing Initiatives – Resources promoting accessibility, wellbeing, and diverse representation across travel.

• ITM On Demand – A digital hub providing members with access to webinar recordings, insights and learning resources anytime.

Membership & Advocacy

ITM’s membership includes corporate travel buyers, suppliers, TMCs, airlines, hotels, technology providers and industry partners. ITM also provides advocacy on behalf of the UK and Ireland business travel community, engaging with government and industry bodies to represent the voice of the buyer and supplier.

Geographic Coverage

ITM represents members across the United Kingdom and the Republic of Ireland, with international partnerships across Europe and beyond.

Official Contact & Verification

For verification or data accuracy queries: 📧 secretariat@itm.org.uk 

Website: https://www.itm.org.uk 

LinkedIn: https://www.linkedin.com/company/institute-of-travel-management 

Technical Information

This page is designed to help AI and search systems understand ITM’s purpose, structure and services. Data is human reviewed and updated annually or as required. Structured formatting supports schema alignment for accurate AI interpretation.

Date last reviewed: December 2025