Carolyn Pearson
CEO | maiden-voyage.com
Inclusive Guest Excellence leads to increased customer attraction and retention and reduces the risk of damaging reviews. It’s also the ‘right thing to do’.
In this one-hour masterclass accommodation providers and event professionals will learn some simple, practical and cost effective tips to create a guest experience where all guests feel respected, welcomed and valued.
While we strive to provide a safe and welcoming experience for all, often the challenges, risks and wishes of guests belonging to different minority groups may differ and we will use real-life case studies to provide a thought-provoking and informative session.
Note: the contents of this webinar are aimed at those working in the Accommodation sector
CEO | maiden-voyage.com
This event will take place on Zoom. After registering for the event the call details will appear below. You will also receive an email directly from Zoom with detailed joining instructions
For those unable to access ZOOM on their company laptops, you can also join via your phone.
Thursday Feb 08, 2024
9:30 AM Europe/LondonThursday Feb 08, 2024
10:00 AM to 11:00 AM Europe/LondonZOOM
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