An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask

Join fellow corporate travel buyers in North West for an intimate lunchtime discussion designed to spark meaningful conversation, new connections and shared learning. This small-group format provides the perfect setting to explore current challenges, exchange perspectives and hear how peers are shaping their travel programmes. Whether you’re new to the industry or well established in your role, this session offers the space to reflect, seek advice and contribute to a collaborative conversation relevant to all programme sizes. KEY TAKEAWAYS * Build valuable connections with fellow buyers in your region * Gain insight into real-world programme challenges and approaches * Share experiences and explore practical solutions together * Strengthen your professional network in a relaxed, supportive setting WHAT TO EXPECT * Round-table meeting format for up to 15 buyers * A hosted discussion encouraging open dialogue and participation * A complimentary lunch served in a private room * Dietary requirements can be accommodated

How inclusive are the meetings, events and conferences we attend? Our next Neurodiversity Webinar turns the focus to meetings and events, exploring how we can create environments and experiences that better support neurodivergent attendees. From the venue and physical environment to communication, agendas and the overall attendee journey, we’ll look at some of the barriers neurodivergent people can face when attending industry events and the practical steps organisers, venues and suppliers can take to make them more accessible and inclusive. Drawing on real experiences and practical examples, the session will consider what good inclusive event design looks like and how relatively small changes can make a meaningful difference. [https://www.itm.org.uk/static/Neuro.png] Key Takeaways * Better understand the challenges neurodivergent people may experience at meetings, events and conferences. * Explore practical ways to make event environments and attendee journeys more inclusive. * Consider accessibility across the full event experience, from pre-event communication through to the day itself.

IGNITE TAKES PLACE BETWEEN 26 - 28 APRIL 2027 IN NEWPORT For the latest programme updates and conference information, visit our dedicated IGNITE [http://www.itm.org.uk/ignite] website. Educational Highlights In addition to the plenaries on the main stage, we provide focused sessions to deliver content relevant to your role. • Plenaries: Be inspired by travel leaders and influential speakers globally recognised for their pioneering thinking and ingenuity. • Buyer Knowledge Exchange: An in-person edition of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and foster connections. • ITM Cares Session: An interactive session bringing our partners and buyer community together to support local charities. • Industry Sessions: Choose from a variety of concise educational breakouts covering topics relevant across all sectors. Networking & Socials With over 19 hours of networking opportunities, you’ll have plenty of ways to connect with the business travel community throughout the conference. Networking Hall:

Calling all golfers! Join us at Celtic Manor on Thursday, 29 April 2027 for our ITM Charity Golf Day, in partnership with Enterprise Mobility. Keep the conversations going after IGNITE [http://www.itm.org.uk/ignite] and enjoy a day on the Montgomerie Course with fellow members of the business travel community. It’s a chance to catch up with familiar faces, make new connections and enjoy some friendly competition, all while raising funds for ITM Cares. For £60 per person, you’ll enjoy a round on this renowned par-69 course, including a buggy, on-course and halfway house refreshments, and a grab-and-go food menu. There’ll also be on-course competitions to add to the fun. Extend your stay and join us for a memorable day of golf, good company and giving back.

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available [https://www.itm.org.uk/static/bke26.png] Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to

Our Showcases give buyers a focused look at the latest solutions, developments and innovations within a specific area of business travel. In this quick-fire format, selected suppliers will demonstrate their proposition, highlight what’s new and show how their solutions are evolving to meet the changing needs of travel buyers and travellers. Compare approaches, explore different solutions and put your questions directly to the providers. [https://www.itm.org.uk/static/Showcase.png] Key takeaways * Benchmark suppliers and understand how their propositions compare. * Discover the latest developments and innovations within the featured area. * Explore solutions from both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect A Zoom event featuring concise, punchy presentations or demos from selected suppliers, with a dedicated Q&A. Ask anonymous questions throughout to get the insights that matter most to you, and use the chat to share thoughts and discuss propositions with fellow buyer members on the call.

Our Showcases give buyers a focused look at the latest solutions, developments and innovations within a specific area of business travel. In this quick-fire format, selected suppliers will demonstrate their proposition, highlight what’s new and show how their solutions are evolving to meet the changing needs of travel buyers and travellers. Compare approaches, explore different solutions and put your questions directly to the providers. [https://www.itm.org.uk/static/Showcase.png] Key takeaways * Benchmark suppliers and understand how their propositions compare. * Discover the latest developments and innovations within the featured area. * Explore solutions from both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect A Zoom event featuring concise, punchy presentations or demos from selected suppliers, with a dedicated Q&A. Ask anonymous questions throughout to get the insights that matter most to you, and use the chat to share thoughts and discuss propositions with fellow buyer members on the call.

An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available [https://www.itm.org.uk/static/bke26.png] Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available [https://www.itm.org.uk/static/bke26.png] Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to

A BRAND NEW FORMAT FOR 2027 30 minutes. One topic. Focused industry discussion. Hosted by Kerry Douglas, each session will see Kerry joined by a specialist buyer or panel of buyers with relevant experience and insight into the topic being explored, bringing real-world perspectives to the conversation. Each session will put the spotlight on a specific issue, trend or challenge, bringing together industry perspectives, practical insights and discussion to help you understand what it means for travel programmes and the wider business travel community. Buyer Focus is designed to get straight to what matters. Hear different perspectives, gain further context and put your questions to the discussion. Key takeaways * Explore a timely topic affecting business travel in greater depth. * Hear perspectives from across the industry. * Understand the challenges, considerations and opportunities surrounding the topic. * Take away useful insights in just 30 minutes. What to expect * A focused 30-minute Zoom

Join us for the next webinar in ITM’s Neurodiversity series this October, as we continue to explore the experiences of neurodivergent travellers and professionals across the business travel community. Through practical insights, lived experiences and open conversation, our Neurodiversity series aims to build greater understanding and encourage positive change across our industry. Further details, including the focus of the session and confirmed speakers, will be announced soon. [https://www.itm.org.uk/static/Neuro.png] Key Takeaways * Better understand the challenges neurodivergent people may experience at meetings, events and conferences. * Explore practical ways to make event environments and attendee journeys more inclusive. * Consider accessibility across the full event experience, from pre-event communication through to the day itself. * Hear real-world experiences and examples of inclusive practices that can be applied to future events. This webinar forms part of ITM’s ongoing work to highlight the experiences of neurodiverse travellers and professionals, ensuring their voices remain central to industry discussions.

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available [https://www.itm.org.uk/static/bke26.png] Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to

A BRAND NEW FORMAT FOR 2027 30 minutes. One topic. Focused industry discussion. Hosted by Kerry Douglas, each session will see Kerry joined by a specialist buyer or panel of buyers with relevant experience and insight into the topic being explored, bringing real-world perspectives to the conversation. Each session will put the spotlight on a specific issue, trend or challenge, bringing together industry perspectives, practical insights and discussion to help you understand what it means for travel programmes and the wider business travel community. Buyer Focus is designed to get straight to what matters. Hear different perspectives, gain further context and put your questions to the discussion. Key takeaways * Explore a timely topic affecting business travel in greater depth. * Hear perspectives from across the industry. * Understand the challenges, considerations and opportunities surrounding the topic. * Take away useful insights in just 30 minutes. What to expect * A focused 30-minute Zoom

An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask