Industry Positioning Statements
Blockchain
A blockchain is a time-stamped series of data records managed by a cluster of computers not owned by any single entity.
Geopolitical Environment (Duty of Care)
The world has moved into a new and unsettling geopolitical phase with many sources citing the world is more uncertain than for many decades.
Mobile Strategies
ITM believes that mobile technology and "apps" can add much to a corporate travel programme and, in particular, aid a traveller or travel arranger�s role.
Sustainability
ITM suggests those selecting a supplier look at how these main pillars are addressed within the company
Passenger Rights
The ITM increasingly rely upon our airline partners for members business travel. Any disruption to flights is a disruption to that business.
Ancillary Fees / Payment Processing Fees
Airlines are unbundling more and more items, from fuel surcharges and GDS fees to baggage and food.
Data Privacy
The issue of Data and data protection is of critical importance to the travel professional. Get in the know.
Distribution Fragmentation
Following the creation of global distribution systems (GDS), travel agents have used increasingly different GDS systems to aggregate content.
London Airport Expansion
ITM recognises that the UK requires an aviation policy which balances the economic benefits of aviation with its environmental and community impact
Coronavirus Outbreak
ITM is closely monitoring the spread of respiratory illness caused by a new coronavirus first identified in Wuhan, China.
Payment Services Directive II – Strong Customer Authentication
Strong Customer Authentication (PSD2 SCA) is a directive issued by the EU which implements regulatory changes in the payment card sector.
Air Passenger Duty (APD)
APD was introduced in 1994 as a tax to pay for the environmental costs of air travel.
Security/Data breaches
Under the GDPR, the DPO is legally obliged to notify their Supervisory Authority within 72 hours of the data breach having been identified.
GIG Economy
The Gig economy is a broad term for the online freelance workforce that has gown significantly over recent years.
Transportation Safety Issues (eg Boeing 737 Max)
ITM�s buyer members have many considerations to take into account when safety issues are raised around a particular transport mode.
