Buyer Knowledge Exchange Discussion Notes | June 2024

ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach. 

Notes from these sessions are available for members to download - content has been anonymised to protect the confidentiality of the group.


  • Accessible Travel – Sharing actions to date or planned
  • TMC RFP – Evaluating customer service
  • Travel disruption & the role of the TMC – What are the expectations?
  • RFP for a groups/events company – Key providers & criteria

You need to be an ITM member to access this resource - you can join as a Connect member for free here.

Published: 17 Jun 2024
Type: Notes
Produced by: ITM
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