Louise Perrin
Sales Manager Business Travel UK&I | Etihad Airways
ITM Manchester Summit
Sponsored By Etihad Airways, Meliá Hotels International, Delta Air Lines, Virgin Atlantic, Barclaycard, British Airways, American Airlines, TRIPBAM, Qatar Airways, Clarity, SACO The Serviced Apartment Company, HRS - Hotel Reservation Service, Amex GBT
ITM Manchester Summit
ITM is once again setting its sights on the Business Travel Industry in the North.
At this year’s Manchester Summit, we will examine all the latest news, trends and insights to help you achieve your business travel objectives and stay one step ahead. We will review the role of technology and its impact, NDC, compliance and priorities for 2019.
- Technology in travel - where next?
- Getting the best from airline experience
- Virtual payment solutions vs blockchain - what’s best?
- Should we give an NDC about the change in distribution?
- Managing compliance in an accommodation programme
- Priorities for 2019 - are they clear?
Speakers include:
- Daniel Murphy, NDC Onboarding & Support Manager, British Airways
- Gianni Salvadori, Head of Global Sales, UK & I, Meila Hotels International
- Pat McDonagh, CEO, Clarity Travel Management
- Jo Redman, Marketing Manager, SACO The Serviced Apartment Company
- Lynne Walker, VP Services Delivery, American Express Global Business Travel
- Peter Grover, Managing Director, TRIPBAM
Why not also join us for the ITM Manchester Ball which takes place after the Summit on 1st November - click here
Partners & Sponsors
Other
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
Barclaycard
Title Sponsor
British Airways
Title Sponsor
Clarity
Title Sponsor
Delta Air Lines
Title Sponsor
Etihad Airways
Title Sponsor
HRS - Hotel Reservation Service
Title Sponsor
Meliá Hotels International
Title Sponsor
Qatar Airways
Title Sponsor
SACO The Serviced Apartment Company
Title Sponsor
TRIPBAM
Title Sponsor
Virgin Atlantic
Speakers
FEATURED SPEAKERS
Jon Bolger
Head of Travel | Deloitte
Scott Davies
Chief Executive Officer | ITM
Roman van Alten
Manager International Distribution Strategy - EMEA | American Airlines
Peter Grover
Managing Director | TRIPBAM
DM
Daniel Murphy
NDC & Revenue Management Product Owner - EMEA | Flight Centre Travel Group
Gianni Salvadori
Director Global Sales, Corporate & MICE, UK&I and Italy | Meliá Hotels International
Helen Hodgkinson
Head of Travel Product and Sustainability Options | Barclays
LW
Lynne Walker
VP Infrastructure Transformation | Amex GBT
JS
James Stevenson
CEO | GlobalStar Travel Management
Venue
INNSIDE Manchester
About Venue
Innside Manchester by Melia is located in the city centre and within 5 minutes’ walk of the train stations at Deansgate and Oxford Road. The hotel offers contemporary décor and bright colours. Each room at Innside Manchester by Melia offers smart design and comes with a safe, flat-screen TV, tea and coffee-making facilities and free WiFi. The restaurant offers a range of cuisine, including traditional Spanish dishes and other Mediterranean cuisine.
Address
1 First StreetManchester, Lancashire, United Kingdom, M15 4RP
View On MapPublic Transportation
By Train
Manchester Piccadilly
By Tube
Deansgate
Parking
INNSIDE Manchester work in partnership with Q-Park First Street car park. If you are using a Sat Nav please use the post code M15 4FN. Hotel visitors are entitled to a 25% discount off parking, simply visit reception to validate your ticket.
Location On Map
Registration Fee
Business Buyer
Free
Business IP Buyer
Free
Business IP Supplier
Free
Business Supplier
Free
Connect Buyer
£ 99.00 (Ex. VAT)
Connect IP Buyer
£ 99.00 (Ex. VAT)
Connect IP Supplier
£ 99.00 (Ex. VAT)
Connect Supplier
£ 99.00 (Ex. VAT)
Non-Member
£ 149.00 (Ex. VAT)
Registration Closes
Monday Oct 29, 2018
12:00 AM Europe/LondonEvent Time
Thursday Nov 01, 2018
9:00 AM to 5:00 PM Europe/LondonVenue
INNSIDE Manchester
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UPCOMING EVENTS
Meeting
Buyer Only 07 July 2026
Buyer Knowledge Exchange: Value of Managed Travel Programmes
ITM PATHWAYS SPECIAL Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak
Meeting
Buyer Only 08 September 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Showcase
Buyer Only 16 September 2026
Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001046]
Social
All Member 17 September 2026
Platinum Manchester Celebration
Join us in Manchester for ITM’s Platinum Celebration, one of our regional events marking ITM’s birthday and celebrating the strength of our Northern community. This intimate gathering provides a relaxed space to meet peers, exchange ideas and enjoy an evening dedicated to connection and conversation. Expect a warm and welcoming atmosphere with plenty of opportunities to catch up with colleagues and expand your local network. This celebration is a chance to come together, acknowledge our milestone year and enjoy the unique energy of the Manchester business travel community. Further information, including venue details and timings, will be released in due course. Each ticket include 2 drinks per person and canapés.
Showcase
Buyer Only 23 September 2026
Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001045]
Conference
All Member 05 October 2026
ITM Autumn Conference 2026
Explore the full event details, including the agenda, on our dedicated event page [http://itm.org.uk/autumn]. A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONAL Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices and innovations in business travel. This event brings together over 500 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success. Key Takeaways • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers. What to Expect A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire and connect. Attendees can expect: • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over 500 business travel professionals. •
Meeting
Buyer Only 13 October 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
All Member 15 October 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Webinar
All Member 20 October 2026
Neurodiversity Webinar
Join us for our upcoming Neurodiversity Webinar this October, as we continue our series of conversations designed to support greater understanding and awareness across the business travel community. Further details, including the confirmed topic and speakers, will be announced soon. This webinar forms part of ITM’s ongoing work to highlight the experiences of neurodiverse travellers and professionals, ensuring their voices remain central to industry discussions. By continuing to explore evolving challenges and opportunities, we aim to keep momentum behind a conversation that matters to our entire community. More information will be shared shortly. Rated by your peers “…there is no better way to encourage engagement than through people sharing their own stories and experiences…” “Great speakers who shared many examples” Related Resource Inntel's Inclusive Meetings & Events Checklist [https://www.itm.org.uk/resources/inclusive-meetings--events-checklist] How to Make Events More Inclusive Webinar [https://www.itm.org.uk/resources/neurodiversity-how-to-make-events-more-inclusive] Neurodiversity, Mental Health and Attending Conferences Webinar [https://www.itm.org.uk/resources/neurodiversity-mental-health-and-attending-conferences] Business Disability Forum Webinar [https://www.itm.org.uk/resources/business-disability-forum]
Social
All Member 21 October 2026
Platinum Scotland Celebration
Be part of ITM’s Platinum Celebration in Scotland, a regional event created to honour ITM’s birthday and bring together our vibrant Scottish business travel community. This smaller gathering offers a comfortable, friendly environment perfect for meaningful conversations and relaxed networking. Guests can enjoy a welcoming evening that reflects the spirit of Scotland’s travel professionals, with time to reconnect, make new contacts and celebrate this milestone year for ITM. It’s an ideal moment to acknowledge our collective achievements and the important role our Scottish members play within the wider ITM community. More details will be shared closer to the event. Each ticket include 2 drinks per person and canapés.
