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Buyer and Supplier Priority Results: The 2027 Outlook

Discover the findings from ITM’s annual Buyer and Supplier Priorities Survey and the challenges, priorities and opportunities shaping business travel in 2027.

  Scott Davies  CEO | ITM

Insight to Impact: Putting Business Travel Priorities into Practice

Explore what the results mean in practice. Join a table discussion to debate what stands out, identify shared challenges and consider the priorities for successful buyer and supplier partnerships in 2027.

Navigating Uncertainty: Risk, Resilience & the Future of Business Travel

A forward-looking risk outlook for 2027, exploring emerging threats, geopolitical developments and their impact on traveller safety and corporate travel programmes. Consider how risk intelligence can translate into practical support, stronger resilience and informed decisions.

Rates, Routes & Room Nights: The 2027 Pricing Outlook

Explore the pricing outlook across air, hotel and ground transport, including anticipated rate trends, market dynamics and the factors shaping travel budgets. Gain perspectives to inform cost forecasting, budget planning and strategic travel spend decisions.

The Cyber Threat to Travel

Explore the evolving cyber threat landscape facing business travel as digital connectivity increases. Consider how the industry prepares to prevent, respond to and recover from cyber threats, and what buyers, suppliers and TMCs can do to strengthen resilience and protect travellers.

2027 Reasons to Be Cheerful

An interactive discussion exploring positive developments, emerging trends and opportunities for business travel in 2027. Share perspectives, challenge assumptions and identify reasons to be optimistic about the year ahead.

The Art of Negotiation in the Modern World

Explore how AI and evolving technologies are reshaping negotiation, from data-driven insights to changing buyer and supplier dynamics. Consider the human skills, strategic thinking and adaptability needed to build stronger partnerships and achieve better outcomes.

Room 2027: Time to Bin the Baggage

New year. New rules. No sacred cows. Three industry insiders explore five things holding business travel back and what the industry should leave behind to make 2027 a more successful year.

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