Agenda

Thursday 17th October

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Arrival and Networking  09:00 - 10:00



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Opening  10:00 - 10:10


  Scott Davies  CEO | ITM

  Nikki Parsons  ITM Chair & Global Director for Travel | Arcadis

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Travelling Through Change, A Political & Economic Outlook  10:10 - 10:40

A data driven, expert view of the business travel landscape from an industry analyst, exploring the challenges and opportunities that are on the horizon

  Scott Davies  CEO | ITM

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Keynote  10:40 - 11:15

Airlines continue to evolve the way they serve and reach their customers. Hear from United Airlines commercial leader Doreen Burse as she describes how United is positioned to meet the needs of the UK and Ireland business travel market. Moderated by Caroline Strachan.

  Doreen Burse  Sr. Vice President Worldwide Sales | United Airlines

  Caroline Strachan  CEO | FESTIVE ROAD

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Networking Break  11:15 - 11:50



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Debate - Are We Grounded?  11:50 - 12:25

As travel programmes evolve to meet an increasing number of organisational and societal priorities do buyers have everything they need to advance their ground programme?

From search/booking process and content to reliability and the traveller experience, we will hear a positioning statement from each of our suppliers on why they believe their category is ready to help buyers optimise their ground travel policies.

But will our buyer panel agree?

  Samantha McKnight  Vice President Client Solutions| CIBT Visas

  Cedric Dufour  Head of B2B Sales| Trainline

  James Dow  General Manager - London| Blacklane

  Oliver Moore  Director of Travel Agency Sales - EMEA| Enterprise Mobility

  Leonard Mattison  Travel Manager & Sustainability lead | Barclays

  Simon Andrews  Global Travel Operations Manager | Shell

  Cristina Chimenti  Head of Global Travel | Sky

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Start Me Up  12:25 - 13:10

Travel buyers and their TMCs must always embrace and leverage the latest technologies and entrepreneurial innovations to keep their travel programmes running efficiently with the optimum traveller experience.

We hear from three of the most exciting new entrants in the business travel ecosystem and appraise which we think offers most value.

  Gemma King  VP of Global Corporate Travel | Omnicom

  Katharina Riederer  Co-Founder & CEO | eco.mio

  Lioz Amar  CEO & Founder | Travaxy

  Mark Chamberlain  CCO / CTO | Lokulus

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Networking Lunch  13:10 - 14:30


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ITM Board Update  14:30 - 14:40


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Supplier Selection Box  14:40 - 15:20

To be successfully selected into a travel programme, it is essential that supplier commercial teams understand the criteria and processes that lead to the appointment, plus the presentation at the point of booking in today's world.

A key group of buyers provide insight into what success looks like for them and what it takes to take a place in their selection box.

  Ike Ihenacho  Director, Global TEMF | Kimberly Clark

  Alison Rogan  Head of Travel and Events | HSBC

  Rob Bray  Travel Vendor Manager Lead & Snr. Airline Category Manager | Google

  Gillian Dowling  Global Category Manager Travel & Meetings | Kerry

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Networking Break  15:20 - 15:50



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Keynote  15:50 - 16:25

A chance to hear from the easyJet's leadership team as Chief Commercial Officer Sophie Dekkers share how the airline industry is faring and what easyJet is doing to further improve its proposition for the corporate travel market.

  Sophie Dekkers  CCO | easyJet

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TMC Room 101  16:25 - 17:00

TMCs are uniquely placed in the centre of the business travel landscape. We are fortunate to be joined by three senior TMC leaders as they humorously and insightfully share the elements of our industry that they would like to see jettisoned into Room 101 for the benefit of us all !

  Jackie Clarke  Chief Commercial Officer | DiamondAir International

  Adam Knights  Regional Managing Director, Europe & Middle East | ATPI

  Chris Galanty  Global CEO Corporate Travel | Flight Centre Travel Group

  Jason Geall  Executive Vice President - Global SME | AMEX GBT

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Educational Close  17:05



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Drinks Reception & Networking  17:00 Onwards


The above timings are British Summer Time (BST)
Note: this agenda is subject to change

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