Doreen Burse
Sr. Vice President Worldwide Sales | United Airlines
ITM Autumn Conference 2024
Sponsored By easyJet, Direct ATPI, British Airways, American Airlines, United Airlines, Amex GBT, Reed & Mackay, Virgin Atlantic, Delta Air Lines, Air India, Qatar Airways, Trainline, Optimiser, Blacklane, eco.mio, Hilton, FCM, Lokulus, Travaxy, TripStax, Bolt Business, Enterprise Mobility
ITM Autumn Conference 2024
More info will be released closer to the event
Networking & Social
Throughout our one-day conference, we have several opportunities for you to network with your fellow travel peers. The educational day is then followed by drinks
Sponsor Networking Hall
Explore the latest products and services throughout the market within our sponsor exhibition space.
EventWell
We recognise the specific needs of individuals with neurodivergence and mental health concerns. Similar to our Spring Conference, EventWell will provide our Autumn Conference delegates with a supervised quiet room. This area will serve as a safe space to recharge and break when/if needed.
Get Involved
If you would like to join the conversation around our Autumn conference, you can do so via #itm2024 on LinkedIn.
Looking to become a sponsor? Please contact our Head of Business Development, Chris Goring, to learn about our sponsorship packages or download our sponsorship PDF via the materials tab.
Partners & Sponsors
Other
Title Sponsor
Air India
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
Blacklane
Title Sponsor
Bolt Business
Title Sponsor
British Airways
Title Sponsor
Delta Air Lines
Title Sponsor
Direct ATPI
Title Sponsor
easyJet
Title Sponsor
eco.mio
Title Sponsor
Enterprise Mobility
Title Sponsor
FCM
Title Sponsor
Hilton
Title Sponsor
Lokulus
Title Sponsor
Optimiser
Title Sponsor
Qatar Airways
Title Sponsor
Reed & Mackay
Title Sponsor
Trainline
Title Sponsor
Travaxy
Title Sponsor
TripStax
Title Sponsor
United Airlines
Title Sponsor
Virgin Atlantic
Speakers
KEYNOTE SPEAKERS
Jason Geall
Executive Vice President, Global SME | Amex GBT
Chris Galanty
Unknown | Flight Centre Travel Group
Adam Knights
Managing Director, UK | Direct ATPI
Sophie Dekkers
CCO | easyJet
FEATURED SPEAKERS
Scott Davies
Chief Executive Officer | ITM
Nikki Parsons
Global Travel | Jane Street
Ike Ihenacho
Director, Global Travel, Expense, Meetings and Fleet | Kimberly Clark
Jackie Clark
Partnership Manager | CTM
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
Caroline Strachan
CEO | FESTIVE ROAD
James Dow
General Manager - London | Blacklane
Lioz Amar
CEO & Founder | Travaxy
Gemma King
Vice President, Global Corporate Travel | Omnicom Group
Oliver Moore
Director of Travel Agency Sales, EMEA | Enterprise Mobility
Gillian Dowling
Global Travel Manager | Kerry Group
Cedric Dufour
Head of B2B Sales | Trainline
Leonard Mattison
Travel Manager | Barclays
Katharina Riederer
CEO & Co-Founder | eco.mio GmbH
Alison Rogan
Head of Travel and Events | HSBC
Mark Chamberlain
Chief Evangelist | Lokulus
Simon Andrews
Global Travel Operations Manager | Shell International Ltd
Cristina Chimenti
Head of Travel | Sky UK Limited
Ben Kentish
Presenter | LBC
Material
A
Autumn Conf 2024 Lokulus
Post Event Material
Upload Date: 21 Oct 2024
Lokulus | Start Me Up
A
Autumn Conf 2024 Travaxy
Post Event Material
Upload Date: 21 Oct 2024
Travaxy | Start Me Up
A
Autumn Conf Poll 2024 Results
Post Event Material
Upload Date: 21 Oct 2024
Results from Slido
A
Autumn Conf 2024 eco.mio
Post Event Material
Upload Date: 24 Oct 2024
Full slides for eco.mio | Start Me Up
A
Autumn Conf 2024 Summary
Post Event Material
Upload Date: 29 Oct 2024
A full summary including key takeaways from each session at our Autumn Conference 2024
Venue
Royal National Hotel
About Venue
Imperial London Hotels
Address
38-51 Bedford WayLondon, Greater London, United Kingdom, WC1H 0DG
View On MapPublic Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Connect IP Supplier
£ 99.00 (Ex. VAT)
Business IP Buyer
Free
Business Buyer
Free
Connect Buyer
Free
Connect IP Buyer
Free
Business Supplier
£ 49.00 (Ex. VAT)
Connect Supplier
£ 99.00 (Ex. VAT)
Business IP Supplier
£ 49.00 (Ex. VAT)
Registration Closes
Tuesday Oct 15, 2024
5:30 PM Europe/LondonEvent Time
Thursday Oct 17, 2024
9:00 AM to 7:00 PM Europe/LondonVenue
Royal National Hotel
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Social
All Member 27 November 2025
Winter Social
Celebrate the Season with Style! We’re excited to invite you to our Winter Social, where 75 of our community members will come together for an evening of festive networking, delicious food, and good cheer. Join us for an unforgettable night, where you can enjoy the holiday spirit in a relaxed and vibrant atmosphere. Key Takeaways: • Build valuable connections in a relaxed, social setting • Enjoy a festive evening with peers from across the industry • Unwind and celebrate the season with great food and drinks What to Expect: • Two complimentary drinks included with your ticket • A private bar open exclusively for our event, offering a wide range of beverages We look forward to celebrating with you and sharing a memorable evening of networking, great food, and festive fun! Please note, spaces are limited and available to the first 75 registrants. This event is exclusively for
Showcase
Buyer Only 03 December 2025
Technology Showcase Pt 1
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001026]
Social
All Member 04 December 2025
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
Meeting
Buyer Only 09 December 2025
Buyer Knowledge Exchange
This session will feature special guest Paul Dear (SAP Concur), who will provide insight into the recently announced SAP Concur and AMEX GBT merger. Paul will outline what this strategic move means for customers, share early considerations for travel managers and answer your questions live. Following this discussion, the session will return to a buyers-only forum for open, confidential conversation. Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera
Showcase
Buyer Only 10 December 2025
Technology Showcase Pt 2
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001008]
Meeting
Buyer Only 13 January 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
Supplier Only 15 January 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Meeting
Buyer Only 28 January 2026
Quarterly Northwest Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting - Lunch included • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers.
Social
All Member 29 January 2026
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
Webinar
All Member 03 February 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
