Scott Davies
Chief Executive Officer | ITM
[10:00 AM - 10:05 AM], [12:20 PM - 12:40 PM]
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Sponsored By British Airways, American Airlines, American Express Global Business Travel, FREE NOW for Business, CIBTvisas
#Trending
An ITM Signature Event
This event is now taking place virtually
During this event, we will hear and debate how our esteemed speakers see 2024 in relation to their industry and remits. They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2024 and beyond.
We will also share the results of our annual Buyer Priorities survey which will be distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.
*Our agenda is subject to change
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Agenda
Wed 6th Dec
10:00 AM
Welcome
Welcome
Opening
Scott Davies
Chief Executive Officer | ITM
10:05 AM
Session
Session
Trends…Continued
Following on from ITMs Autumn Conference, the expert team at AMEX GBT will delve deeper into some of the most significant industry trends likely to impact business travel into 2024 and how we can all best plan to take advantage of these industry movements.
Cameron Spence
Consulting Manager | American Express Global Business Travel
Ruben Galas
Senior Consulting Manager | Amercian Express Global Business Travel
10:30 AM
Session
Session
Travel Risks But Not As You Know Them
This session will provide an update on the various issues impacting globally mobile populations with regards to visas and immigration. We’ll also delve into potential risks and challenges that can arise as a result of non-compliance and provide some pointers on things to look out for.
Samantha McKnight
Vice President Enterprise Sales | CIBTvisas
Hannah In-Chan
Global Immigration Counsel | Newland Chase
Allan Pattison
Managing Director | Travel Risk Professionals
10:55 AM
Session
Session
TMI?
During the session, we will explore the impact of various data sources, ranging from traditional expenses to modern platforms and you will learn how AI is transforming stakeholder insights and promoting the well-being of travellers.
From here we will review the essence of streamlined, actionable data and how it can be used to make informed decisions before discussing how sustainability data is evolving from mere compliance reporting to influencing decision-making.
This concise yet comprehensive overview is your key to unlocking the dynamic world of Travel & Expense Data in 2024.
Daniel Raine
CEO | Unlocked Data
11:15 AM
Networking
Networking
TechTrek: A Glimpse into the Future of Travel Technology
Embark on a captivating journey into the future of travel. Explore the forefront of technology shaping the industry, with a special focus on Travel Management Company (TMC) innovations, trailblazing startups, and visionary companies set to redefine the travel experience.
Gain a sneak peek into the cutting-edge trends, emerging technologies, and ground-breaking products that will revolutionise the way we travel and manage travel.
Ian Spearing
Global Innovation & Technology Leader | EY
11:35 AM
Break
Break
Break
11:55 AM
Session
Session
Galvanizing Ground Programmes
Across industry we are reading more about the important role that ground can play within travel programmes moving forward. Whether that be in supporting modal shift alongside sustainable travel priorities or due to a change in workforce location there is no doubt that buyers are delving into ground strategy with a renewed focus and priority.
FreeNow for Business will share their expert insights on how the category of ground is evolving and what we can expect from the sector in support of building a more prominent position within travel programmes.
Fabio Griemens
Director of Strategy & Operations | FREENOW
12:20 PM
Session
Session
Buyer & Supplier Priority Results
Scott will share the results of our annual buyer priority survey and look at how sentiment and focus has moved on key topics over recent years. For the first year we have also released a supplier survey, where we will look at where we have alignment on focus or where there may be work to do in truly understanding each other’s priorities to support a successful partnership in 2024.
Scott Davies
Chief Executive Officer | ITM
12:40 PM
Session
Session
Delving into the Results
During this session an expert panel will delve into the survey results to share their views and perspectives on what we all need to be mindful of in 2024.
Anda Zarina
Travel Manager – Europe & Middle East | Latham & Watkins
Michael Funnell
VP, Travel Services | Barclays
Becky Burton-Stevens
Senior Consulting Manager | American Express Global Business Travel
Nikki Parsons
Global Travel & Meetings Manager | Arcadis
1:10 PM
Close
Close
Close
Partners & Sponsors
Other
Title Sponsor
American Airlines
Title Sponsor
American Express Global Business Travel
Title Sponsor
British Airways
Title Sponsor
CIBTvisas
Title Sponsor
FREE NOW for Business
Speakers
FEATURED SPEAKERS
Nikki Parsons
Global Travel & Meetings Manager | Arcadis
[12:40 PM - 1:10 PM]
Michael Funnell
VP, Travel Services | Barclays
[12:40 PM - 1:10 PM]
Becky Burton-Stevens
Senior Consulting Manager | American Express Global Business Travel
[12:40 PM - 1:10 PM]
Ian Spearing
Global Innovation & Technology Leader | EY
[11:15 AM - 11:35 AM]
Samantha McKnight
Vice President Enterprise Sales | CIBTvisas
[10:30 AM - 10:55 AM]
Ruben Galas
Senior Consulting Manager | Amercian Express Global Business Travel
[10:05 AM - 10:30 AM]
Daniel Raine
CEO | Unlocked Data
[10:55 AM - 11:15 AM]
Cameron Spence
Consulting Manager | American Express Global Business Travel
[10:05 AM - 10:30 AM]
Anda Zarina
Travel Manager – Europe & Middle East | Latham & Watkins
[12:40 PM - 1:10 PM]
Fabio Griemens
Director of Strategy & Operations | FREENOW
[11:55 AM - 12:20 PM]
Hannah In-Chan
Global Immigration Counsel | Newland Chase
[10:30 AM - 10:55 AM]
Allan Pattison
Managing Director | Travel Risk Professionals
[10:30 AM - 10:55 AM]
Material
Virtual Event
This event will take place on Zoom. After registering for the event the call details will appear below. You will also receive an email directly from Zoom with detailed joining instructions
For those unable to access ZOOM on their company laptops, you can also join via your phone.
Registration Fee
Business Buyer
Free
Connect Supplier
£ 49.00 (Ex. VAT)
Business IP Supplier
Free
Connect Buyer
£ 29.00 (Ex. VAT)
Business Supplier
Free
Business IP Buyer
Free
Non Members
£ 79.00 (Ex. VAT)
Connect IP Buyer
£ 29.00 (Ex. VAT)
Connect IP Supplier
£ 49.00 (Ex. VAT)
Registration Closes
Wednesday Dec 06, 2023
9:45 AM Europe/LondonEvent Time
Wednesday Dec 06, 2023
10:00 AM to 1:15 PM Europe/LondonPlatform
ZOOM
https://us02web.zoom.us/joinPARTNERS & SPONSORS
UPCOMING EVENTS
Meeting
Buyer Only 12 December 2023
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Webinar
Supplier Only 14 December 2023
Buyer Insights Webinar
A concise 30-minute industry update using buyer insights taken from our Buyer Knowledge Exchange (BKE) two days prior to the event. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions before the event during registration and throughout the event using the Q&A tab. * Closed Captioning is available for this event. [https://dkbmbajk8ggfc.cloudfront.net/image/bi.png] Rated by you: how your peers have benefitted
Meeting
Buyer Only 16 January 2024
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Webinar
Supplier Only 18 January 2024
Buyer Insights Webinar
A concise 30-minute industry update using buyer insights taken from our Buyer Knowledge Exchange (BKE) two days prior to the event. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions before the event during registration and throughout the event using the Q&A tab. * Closed Captioning is available for this event. [https://dkbmbajk8ggfc.cloudfront.net/image/bi.png] Rated by you: how your peers have benefitted
Meeting
Buyer Only 25 January 2024
Chair’s Breakfast
Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM Chair, Nikki Parsons in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was
Supplier Academy
Supplier Only 30 January 2024
Inside the Mind of the Buyer
An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via ITM OnDemand. [https://dkbmbajk8ggfc.cloudfront.net/image/IMOB.png] Rated by
Webinar
All Member 01 February 2024
From Neurodiversity to Neuroinclusion
ITM is dedicated to supporting the needs of all its members, helping you to build an inclusive travel programme which aims to change the narrative around how the world understands, values and celebrates the talents of neurodiverse minds. Building on from our last webinar in which we explored the experiences of neurodivergent people, this webinar aims to help you continue that journey. Register today to save the date within your diary and we’ll update you with more information closer to the time.
Webinar
Supplier Only 08 February 2024
Inclusive Guest Excellence
Inclusive Guest Excellence leads to increased customer attraction and retention and reduces the risk of damaging reviews. It’s also the ‘right thing to do’. In this one-hour masterclass accommodation providers and event professionals will learn some simple, practical and cost effective tips to create a guest experience where all guests feel respected, welcomed and valued. While we strive to provide a safe and welcoming experience for all, often the challenges, risks and wishes of guests belonging to different minority groups may differ and we will use real-life case studies to provide a thought-provoking and informative session. Note: the contents of this webinar are aimed at those working in the Accommodation sector
Meeting
Buyer Only 20 February 2024
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Summit
All Member 27 February 2024
The Road to Net Zero
Expect challenging discussions, meaningful debates, and inspiring content at our signature sustainability event. Taking the conversation further, we focus on the responsible delivery of business travel whilst respecting planet, people and profit. As we begin a new year there is an increasing sense of desire to be kinder to our planet by building towards a more responsible industry and programme. Organisations are setting commitments to net zero emissions and business travel will play a part in the plan to deliver on these goals, regardless of whether travel accounts for 10% or 90% of a company’s emissions. New legislation and audit requirements will come shortly, and we owe it to our industry to drive change now before it becomes imposed upon us. Responsible business travel is undoubtably a power for good, both economically and socially. We need to raise the voice of business travel, internally and externally, and come together as an industry to align our voice
