Scott Davies
Chief Executive Officer | ITM
[10:00 AM - 10:05 AM], [12:20 PM - 12:40 PM]
#Trending
Sponsored By British Airways, American Airlines, Amex GBT, FREENOW for Business, CIBTvisas
#Trending
An ITM Signature Event
This event is now taking place virtually
During this event, we will hear and debate how our esteemed speakers see 2024 in relation to their industry and remits. They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2024 and beyond.
We will also share the results of our annual Buyer Priorities survey which will be distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.
*Our agenda is subject to change
------
Agenda
Wed 6th Dec
10:00 AM
Welcome
Welcome
Opening
Scott Davies
Chief Executive Officer | ITM
10:05 AM
Session
Session
Trends…Continued
Following on from ITMs Autumn Conference, the expert team at AMEX GBT will delve deeper into some of the most significant industry trends likely to impact business travel into 2024 and how we can all best plan to take advantage of these industry movements.
Ruben Galas
Senior Consulting Manager | Amercian Express Global Business Travel
10:30 AM
Session
Session
Travel Risks But Not As You Know Them
This session will provide an update on the various issues impacting globally mobile populations with regards to visas and immigration. We’ll also delve into potential risks and challenges that can arise as a result of non-compliance and provide some pointers on things to look out for.
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
Hannah In-Chan
Global Immigration Counsel | Newland Chase
Allan Pattison
Managing Director | Travel Risk Professionals
10:55 AM
Session
Session
TMI?
During the session, we will explore the impact of various data sources, ranging from traditional expenses to modern platforms and you will learn how AI is transforming stakeholder insights and promoting the well-being of travellers.
From here we will review the essence of streamlined, actionable data and how it can be used to make informed decisions before discussing how sustainability data is evolving from mere compliance reporting to influencing decision-making.
This concise yet comprehensive overview is your key to unlocking the dynamic world of Travel & Expense Data in 2024.
Daniel Raine
CEO | Unlocked Data
11:15 AM
Networking
Networking
TechTrek: A Glimpse into the Future of Travel Technology
Embark on a captivating journey into the future of travel. Explore the forefront of technology shaping the industry, with a special focus on Travel Management Company (TMC) innovations, trailblazing startups, and visionary companies set to redefine the travel experience.
Gain a sneak peek into the cutting-edge trends, emerging technologies, and ground-breaking products that will revolutionise the way we travel and manage travel.
Ian Spearing
Director of Travel | Arcadis
11:35 AM
Break
Break
Break
11:55 AM
Session
Session
Galvanizing Ground Programmes
Across industry we are reading more about the important role that ground can play within travel programmes moving forward. Whether that be in supporting modal shift alongside sustainable travel priorities or due to a change in workforce location there is no doubt that buyers are delving into ground strategy with a renewed focus and priority.
FreeNow for Business will share their expert insights on how the category of ground is evolving and what we can expect from the sector in support of building a more prominent position within travel programmes.
12:20 PM
Session
Session
Buyer & Supplier Priority Results
Scott will share the results of our annual buyer priority survey and look at how sentiment and focus has moved on key topics over recent years. For the first year we have also released a supplier survey, where we will look at where we have alignment on focus or where there may be work to do in truly understanding each other’s priorities to support a successful partnership in 2024.
Scott Davies
Chief Executive Officer | ITM
12:40 PM
Session
Session
Delving into the Results
During this session an expert panel will delve into the survey results to share their views and perspectives on what we all need to be mindful of in 2024.
Anda Zarina
Travel Manager – Europe & Middle East | Latham & Watkins
Michael Funnell
Director, Travel and Expense | Barclays
Becky Burton-Stevens
Commercial Director Group Travel | Amex GBT
Nikki Parsons
Global Travel | Jane Street
1:10 PM
Close
Close
Close
Partners & Sponsors
Other
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
British Airways
Title Sponsor
CIBTvisas
Title Sponsor
FREENOW for Business
Speakers
FEATURED SPEAKERS
Nikki Parsons
Global Travel | Jane Street
[12:40 PM - 1:10 PM]
Michael Funnell
Director, Travel and Expense | Barclays
[12:40 PM - 1:10 PM]
Becky Burton-Stevens
Commercial Director Group Travel | Amex GBT
[12:40 PM - 1:10 PM]
Ian Spearing
Director of Travel | Arcadis
[11:15 AM - 11:35 AM]
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
[10:30 AM - 10:55 AM]
Ruben Galas
Senior Consulting Manager | Amercian Express Global Business Travel
[10:05 AM - 10:30 AM]
Daniel Raine
CEO | Unlocked Data
[10:55 AM - 11:15 AM]
Anda Zarina
Travel Manager – Europe & Middle East | Latham & Watkins
[12:40 PM - 1:10 PM]
Hannah In-Chan
Global Immigration Counsel | Newland Chase
[10:30 AM - 10:55 AM]
Allan Pattison
Managing Director | Travel Risk Professionals
[10:30 AM - 10:55 AM]
Material
Virtual Event
This event will take place on Zoom. After registering for the event the call details will appear below. You will also receive an email directly from Zoom with detailed joining instructions
For those unable to access ZOOM on their company laptops, you can also join via your phone.
Registration Fee
Non Members
£ 79.00 (Ex. VAT)
Business Buyer
Free
Connect Buyer
£ 29.00 (Ex. VAT)
Business Supplier
Free
Connect Supplier
£ 49.00 (Ex. VAT)
Business IP Buyer
Free
Connect IP Buyer
£ 29.00 (Ex. VAT)
Business IP Supplier
Free
Connect IP Supplier
£ 49.00 (Ex. VAT)
Registration Closes
Wednesday Dec 06, 2023
9:45 AM Europe/LondonEvent Time
Wednesday Dec 06, 2023
10:00 AM to 1:15 PM Europe/LondonPlatform
ZOOM
https://us02web.zoom.us/joinPARTNERS & SPONSORS
UPCOMING EVENTS
Meeting
Buyer Only 11 November 2026
Chair’s Lunch: Platinum Edition
As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by Mark Cuschieri. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a fantastic lunch and such value from hearing
Social
All Member 17 November 2026
Platinum Ireland Celebration
Join us for ITM’s Platinum Celebration in Ireland, a regional gathering designed to bring our community together as part of ITM’s birthday celebrations. This relaxed social event offers the perfect setting to connect with colleagues, meet new peers and enjoy an evening that reflects the warmth and spirit of Ireland’s business travel community. Attendees can look forward to friendly conversation, meaningful networking and a welcoming atmosphere that celebrates ITM’s milestone year. Whether you are reconnecting with familiar faces or extending your network, this celebration offers a memorable moment to recognise our shared achievements across the region. Further event details will be shared closer to the date. Each ticket include 2 drinks per person and canapés.
Meeting
Buyer Only 24 November 2026
Buyer Knowledge Exchange: AI Toolkit {Dedicated Topic}
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning
Meeting
Buyer Only 25 November 2026
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * Agenda * 1:30pm–3:00pm : Private lunch in the Gordon Ramsey Restaurant * 3:00pm–3:30pm : Property tour / show round * 3:30pm–5:00pm : Meeting / option to work * 6:00-9:00pm : Invitation to head together to the ITM Platinum Winter Social being held at the Bo Tree in Marylebone Register here [https://www.itm.org.uk/events/evt-001072] * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential
Social
All Member 25 November 2026
Platinum Winter Celebration
Join us for ITM’s Winter Social at The BoTree, a striking London venue offering an elegant and contemporary setting in the heart of the city. This special evening brings our community together during the winter season, creating another key moment to connect, reflect and celebrate alongside peers from across the business travel industry. Expect a warm and welcoming atmosphere with relaxed networking, great conversation and a winter-inspired social experience. The BoTree provides a stylish backdrop to reconnect with colleagues, meet new faces and enjoy an evening of connection within the ITM community. Whether you’re catching up with familiar faces or expanding your network, the Winter Social offers a memorable opportunity to come together, share experiences and enjoy being part of ITM. Further details will be shared closer to the event.
Meeting
Buyer Only 08 December 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
Supplier Only 10 December 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Meeting
Buyer Only 12 January 2027
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available [https://www.itm.org.uk/static/bke26.png] Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to
Summit
All Member 21 January 2027
Trending
An ITM Signature Event Start 2027 with a clearer understanding of the priorities shaping business travel. Join us at Trending as we reveal the findings of ITM’s annual Buyer & Supplier Priorities Survey - our flagship research and most downloaded resource, year after year. Completed by ITM members in the lead-up to the event, the survey provides a direct view of the challenges, priorities and areas of focus shaping travel programmes for the year ahead. For buyers, it’s an opportunity to benchmark your priorities against the wider buyer community. For suppliers, it offers valuable insight into what matters most to customers and where their needs are heading. [https://www.itm.org.uk/static/Trending-Banner-2026.png] Alongside the survey findings, our speakers will explore the outlook for 2027 across their areas of expertise, sharing perspectives on emerging trends, industry challenges and opportunities to build stronger, more responsible travel programmes. [https://www.itm.org.uk/image/ITM-Event-Page-Banners-Trending-2025-Buyeres.gif] Further programme and speaker details will be announced in the coming months.
Webinar
Supplier Only 28 January 2027
Buyer Focus
A BRAND NEW FORMAT FOR 2027 30 minutes. One topic. Focused industry discussion. Hosted by Kerry Douglas, each session will see Kerry joined by a specialist buyer or panel of buyers with relevant experience and insight into the topic being explored, bringing real-world perspectives to the conversation. Each session will put the spotlight on a specific issue, trend or challenge, bringing together industry perspectives, practical insights and discussion to help you understand what it means for travel programmes and the wider business travel community. Buyer Focus is designed to get straight to what matters. Hear different perspectives, gain further context and put your questions to the discussion. Key takeaways * Explore a timely topic affecting business travel in greater depth. * Hear perspectives from across the industry. * Understand the challenges, considerations and opportunities surrounding the topic. * Take away useful insights in just 30 minutes. What to expect * A focused 30-minute Zoom
