ITM Autumn Conference 2025

Sponsored By easyJet, Direct ATPI, United Airlines, American Airlines, British Airways, Amex GBT, Qatar Airways, Virgin Atlantic, Delta Air Lines, Blacklane, FCM, CTM, Hilton, Reed & Mackay, Bolt Business, Clarasight, Enterprise Mobility, Atriis, The Travel Group, Jump

Registration Closed

ITM Autumn Conference 2025

ITM Autumn Conference 2025: A Premier Event for Business Travel Professionals

Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices, and innovations in business travel. This event brings together over 400 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success.

More details will be released closer to the event.

Key Takeaways

• Discover best practices shaping the business travel industry.

• Gain actionable insights from globally recognised travel leaders.

• Connect with peers, thought leaders, and influential speakers.

What to Expect

A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire, and connect. Attendees can expect:

• In-depth presentations and panel discussions led by pioneering industry voices.

• Opportunities to network and exchange ideas with over 400 business travel professionals.

• A supportive, inclusive experience that aligns with ITM’s commitment to diversity, equity, and inclusion.

Don’t miss your chance to be part of one of the business travel industry’s most anticipated events. Secure your place today!

Get Involved

Looking to become a sponsor? Please contact our Head of Business Development, Chris Goring.

Partners & Sponsors

Speakers

KEYNOTE SPEAKERS

Karen Williams

CFO | Amex GBT

FEATURED SPEAKERS

Scott Davies

Chief Executive Officer | ITM

Phillip Charm

Co-Founder & CBO | Clarasight

Oliver Henry

Head of Inclusion & Wellbeing | easyJet

Sally Beck

General Manager | Royal Lancaster London

Nick Dewey

VP, Global Sales, EMEA | BCD Travel

Sarah Whiting

Sr. Director Global Solutions Engineering | BCD Travel

Katie Garrahy

Global Travel Manager | Wood PLC

Phil Stapleton

CEO | Situ

Kostas Ioannidis

Sales Director - IHG Global Sales | IHG Hotels & Resorts

Karen Hutchings

Founder | Cobb & Hutch Consulting

Martin Ferguson

Managing Partner | Kintela Group

Stewart Harvey

Independent | Stewart Harvey

Oliver Moore

Director of Travel Agency Sales, EMEA | Enterprise Mobility

Alison Rogan

Head of Travel and Events | HSBC

Jason Dunderdale

Global Director of Sales | Blacklane

Daniel Cockton

VP - Global Travel Services | Wood PLC

Deborah Short

Head of T&E, Meetings and Payments | GlaxoSmithKline

Nikki Regan

Director of Commercial Strategy | Direct ATPI

Sallyanne Heywood

Kintela Group

Venue

About Venue

Royal Lancaster London combines timeless style, sumptuous comfort and spectacular views of the iconic London skyline across all 411 rooms and suites. Superbly located next to Hyde Park, the hotel is adjacent to Lancaster Gate Tube Station and just a short walk away from Paddington station.

Address

Lancaster Terrace

London, Greater London, United Kingdom, W2 2TY

View On Map

Public Transportation

By Train

Paddington Station (National Rail, Heathrow Express)– 5 min walk

By Tube

Lancaster Gate (Central line) 1 min walk //Paddington Station (Elizabeth line, Bakeroo line, Circle line, District line) – 5 min walk

Parking

Limited spaces available at the property at a charge. There are ywo electric vehicle charging points available. CAR PARKING TARIFF 0-2 hours – £17 | 2-4 hours – £30 | 4-6 hours – £40 | Up to 24 hours – £55

Location On Map

Registration Fee

Connect Buyer £ 29.00 (Ex. VAT)

Business IP Buyer Free

Business Supplier £ 89.00 (Ex. VAT)

Business IP Supplier £ 89.00 (Ex. VAT)

Connect Supplier £ 129.00 (Ex. VAT)

Connect IP Buyer £ 29.00 (Ex. VAT)

Connect IP Supplier £ 129.00 (Ex. VAT)

Business Buyer Free

Registration Closes

Thursday Oct 23, 2025

5:30 PM Europe/London

Event Time

Monday Oct 27, 2025

9:00 AM to 9:00 PM Europe/London

Venue

Royal Lancaster London

London

PARTNERS & SPONSORS

UPCOMING EVENTS

Meeting

Buyer Only 04 November 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can

Virtual | Learn more

Webinar

Supplier Only 06 November 2025

Buyer Insights

A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for

Virtual | Learn more

Webinar

All Member 11 November 2025

Neurodiversity and Air Travel

NEURODIVERSITY AND AIR TRAVEL Are travellers Neurodiversity needs met? What needs to be done in the future to accommodate travellers with different needs? As part of our ongoing commitment to support our wonderfully diverse community we are working with established partners within the industry to inspire truly inclusive travel programmes, products and services across all sectors. Following on from our focus on Neurodiversity in Meeting & Events, Neuordiversity and Mental Health and more recently we ran a session on Neurodiversity and Accommodation, we are now moving our focus to Neurodiversity & Air Travel. Join Tiffany Casson, Intel as she discusses airport quiet spaces and changes being implemented with accessibility expert, Anna-Ruth Cockerham. Rated by you: how your peers have benefitted from previous webinars “…there is no better way to encourage engagement than through people sharing their own stories and experiences…” “Great speakers who shared many examples” Related Resource Inntel's Inclusive Meetings & Events Checklist

Virtual | Learn more

Networking

All Member 12 November 2025

Scotland Network

We are excited to return to Scotland for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer meeting before we welcome our supplier partners to join us. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout * Networking and bowling (Yes, you read that correctly!)

In Person | Learn more

Networking

All Member 19 November 2025

Ireland Network

We are excited to return to Dublin for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer roundtable before we welcome our supplier partners to join us. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout (see agenda for more details) * Delegates will sit at round tables facing the stage (which are unallocated – free seating) * We actively encourage delegate participation and have dedicated times within the agenda to engage * Networking post event including canapés and drinks.

In Person | Learn more

Showcase

Buyer Only 20 November 2025

Technology Showcase Pt 1

The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001026]

Virtual | Learn more

Showcase

Buyer Only 26 November 2025

Technology Showcase Pt 2

The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001008]

Virtual | Learn more

Social

All Member 27 November 2025

Winter Social

Celebrate the Season with Style! We’re excited to invite you to our Winter Social, where 75 of our community members will come together for an evening of festive networking, delicious food, and good cheer. Join us for an unforgettable night, where you can enjoy the holiday spirit in a relaxed and vibrant atmosphere. Key Takeaways: • Build valuable connections in a relaxed, social setting • Enjoy a festive evening with peers from across the industry • Unwind and celebrate the season with great food and drinks What to Expect: • Two complimentary drinks included with your ticket • A private bar open exclusively for our event, offering a wide range of beverages We look forward to celebrating with you and sharing a memorable evening of networking, great food, and festive fun! Please note, spaces are limited and available to the first 75 registrants. This event is exclusively for

In Person | Learn more

Social

All Member 04 December 2025

Mentoring Social

Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!

In Person | Learn more

Meeting

Buyer Only 09 December 2025

Buyer Knowledge Exchange

Virtual | Learn more

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ITM Autumn Conference 2025