Karen Williams
CFO | Amex GBT
ITM Autumn Conference 2025
Sponsored By easyJet, Direct Travel X ATPI, United Airlines, American Airlines, British Airways, Amex GBT, Qatar Airways, Virgin Atlantic, Delta Air Lines, Blacklane, FCM, CTM, Hilton, Reed & Mackay, Bolt Business, Clarasight, Enterprise Mobility, Atriis, The Travel Group, Jump
ITM Autumn Conference 2025
ITM Autumn Conference 2025: A Premier Event for Business Travel Professionals
Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices, and innovations in business travel. This event brings together over 400 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success.
More details will be released closer to the event.
Key Takeaways
• Discover best practices shaping the business travel industry.
• Gain actionable insights from globally recognised travel leaders.
• Connect with peers, thought leaders, and influential speakers.
What to Expect
A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire, and connect. Attendees can expect:
• In-depth presentations and panel discussions led by pioneering industry voices.
• Opportunities to network and exchange ideas with over 400 business travel professionals.
• A supportive, inclusive experience that aligns with ITM’s commitment to diversity, equity, and inclusion.
Don’t miss your chance to be part of one of the business travel industry’s most anticipated events. Secure your place today!
Get Involved
Looking to become a sponsor? Please contact our Head of Business Development, Chris Goring.
Partners & Sponsors
Other
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
Atriis
Title Sponsor
Blacklane
Title Sponsor
Bolt Business
Title Sponsor
British Airways
Title Sponsor
Clarasight
Title Sponsor
CTM
Title Sponsor
Delta Air Lines
Title Sponsor
Direct Travel X ATPI
Title Sponsor
easyJet
Title Sponsor
Enterprise Mobility
Title Sponsor
FCM
Title Sponsor
Hilton
Title Sponsor
Jump
Title Sponsor
Qatar Airways
Title Sponsor
Reed & Mackay
Title Sponsor
The Travel Group
Title Sponsor
United Airlines
Title Sponsor
Virgin Atlantic
Speakers
KEYNOTE SPEAKERS
FEATURED SPEAKERS
Scott Davies
Chief Executive Officer | ITM
Phillip Charm
Co-Founder & CBO | Clarasight
Oliver Henry
Head of Inclusion & Wellbeing | easyJet
Sally Beck
General Manager | Royal Lancaster London
Nick Dewey
VP, Global Sales, EMEA | BCD Travel
Sarah Whiting
Sr. Director Global Solutions Engineering | BCD Travel
Katie Garrahy
Global Travel Manager | Wood PLC
Phil Stapleton
CEO | Situ
Kostas Ioannidis
Sales Director - IHG Global Sales | IHG Hotels & Resorts
Karen Hutchings
Founder | Cobb & Hutch Consulting
Martin Ferguson
Managing Partner | Kintela Group
Stewart Harvey
Independent | Stewart Harvey
Oliver Moore
Director of Travel Agency Sales, EMEA | Enterprise Mobility
Alison Rogan
Head of Travel and Events | HSBC
Jason Dunderdale
Global Director of Sales | Blacklane
Daniel Cockton
VP - Global Travel Services | Wood PLC
Deborah Short
Head of T&E, Meetings and Payments | GlaxoSmithKline
Nikki Regan
Director of Commercial Strategy | Direct Travel X ATPI
Sallyanne Heywood
Kintela Group
Material
Autumn Conf 2025 Key Takeaways
Post Event Material
Upload Date: 30 Oct 2025
This two-page download summarises the key themes and actionable takeaways from the ITM Autumn Conference 2025.
A
Autumn Conf 2025 Slides
Post Event Material
Upload Date: 30 Oct 2025
All slides from our Autumn Conference 2025
Venue
Royal Lancaster London
About Venue
Royal Lancaster London combines timeless style, sumptuous comfort and spectacular views of the iconic London skyline across all 411 rooms and suites. Superbly located next to Hyde Park, the hotel is adjacent to Lancaster Gate Tube Station and just a short walk away from Paddington station.
Address
Lancaster TerraceLondon, Greater London, United Kingdom, W2 2TY
View On MapPublic Transportation
By Train
Paddington Station (National Rail, Heathrow Express)– 5 min walk
By Tube
Lancaster Gate (Central line) 1 min walk //Paddington Station (Elizabeth line, Bakeroo line, Circle line, District line) – 5 min walk
Parking
Limited spaces available at the property at a charge. There are ywo electric vehicle charging points available. CAR PARKING TARIFF 0-2 hours – £17 | 2-4 hours – £30 | 4-6 hours – £40 | Up to 24 hours – £55
Location On Map
Registration Fee
Connect Buyer
£ 29.00 (Ex. VAT)
Business Supplier
£ 89.00 (Ex. VAT)
Business IP Buyer
Free
Connect IP Supplier
£ 129.00 (Ex. VAT)
Business IP Supplier
£ 89.00 (Ex. VAT)
Business Buyer
Free
Connect Supplier
£ 129.00 (Ex. VAT)
Connect IP Buyer
£ 29.00 (Ex. VAT)
Registration Closes
Thursday Oct 23, 2025
5:30 PM Europe/LondonEvent Time
Monday Oct 27, 2025
9:00 AM to 9:00 PM Europe/LondonVenue
Royal Lancaster London
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Meeting
Buyer Only 13 January 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
Supplier Only 15 January 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Social
All Member 29 January 2026
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
Webinar
All Member 03 February 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Networking
All Member 04 February 2026
Scotland Network
Join us in Edinburgh for an engaging afternoon bringing together the Scotland business travel community for discussion, insight, and meaningful connection. The programme brings all delegates together for a collaborative summit featuring guest speakers, regional perspectives and open conversation. Following the summit, continue the discussion in a relaxed setting during our drinks and canapés networking social. Throughout the afternoon, you can expect a welcoming environment, opportunities for participation and a chance to strengthen relationships across the region. KEY TAKEAWAYS * Build valuable relationships across the Scotland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included
Summit
All Member 12 February 2026
Trending
An ITM Signature Event Join us as our speakers explore how they see 2026 across their areas of expertise. They will share perspectives on emerging trends, industry challenges, and opportunities to rebuild and refocus towards a stronger, more responsible travel programme for 2026 and beyond. We will also reveal the findings from our annual Buyer Priorities survey, completed by ITM’s buyer members in the build up to the event. The results will showcase shifting priorities and highlight the forward focus of the buyer community as it relates to travel management. Discover all the details about our Trending event, including the full agenda, at www.itm.org.uk/trending [http://www.itm.org.uk/trending]
Showcase
Buyer Only 24 February 2026
TMC Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001044]
Networking
Buyer Only 26 February 2026
Ireland Network: Buyers
Join fellow corporate travel buyers for an exclusive roundtable lunch and open discussion in a private setting. This buyer-only session provides a trusted space to share challenges, compare approaches and explore current priorities before the wider Ireland Network event begins. After the roundtable, buyers are welcome to remain for the full afternoon programme and evening networking with suppliers and peers from across the business travel community. KEY TAKEAWAYS * A confidential space to discuss challenges and priorities with fellow buyers * Peer benchmarking and practical insight on travel programme strategies * A chance to shape the themes discussed in the wider Ireland Network session * Meaningful connections with the Ireland buyer community WHAT TO EXPECT * A private roundtable over a three course lunch with soft drinks * Facilitated discussion and topic-led conversation * Reserved buyer places (15 maximum) View the all member event page and agenda here [https://www.itm.org.uk/events/evt-001049]
Networking
All Member 26 February 2026
Ireland Network
We are excited to return to Dublin for an afternoon of insight, discussion and meaningful networking. The programme begins with a buyer roundtable taking place separately, after which buyers join the full group for a collaborative Ireland Network session featuring guest speakers and open conversation. This event brings together buyers and suppliers to explore current challenges across the region, share perspectives, and strengthen the Ireland business travel community. KEY TAKEAWAYS * Build valuable relationships across the Ireland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included If you're a buyer please register here [https://www.itm.org.uk/events/evt-001047]
Showcase
Buyer Only 04 March 2026
TMC Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001043]
