Nicholas Nelson
Global Lodgings and EMEIA DM Travel, M&E Leader | EY
Buyer Knowledge Exchange | Stakeholder Communication Special
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations.
Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns.
Key takeaways
- A sounding board for the latest industry changes.
- Validate that your focus is on the right areas.
- Advice on considerations and a sense check on your approach.
What to expect
- Zoom meeting format where delegates are encouraged to switch their camera on to aid participation.
- Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event.
- Time is allocated during the session for additional questions and connections made for further discussion offline.
- Contributions can be added via the chat function for those not wishing to speak.
- Closed Captioning is available for this event.
Rated by you: how your peers have benefitted
"I find these sessions invaluable. It’s great to have a safe space to ask people in similar roles questions/discuss challenges/situations."
"…great value, reinforces that you’re focusing on the right projects. It brings your attention to things you may not have considered or been aware of."
"…great value, reinforces that you’re focusing on the right projects. It brings your attention to things you may not have considered or been aware of."
"Understanding other issues and resolutions - sometimes before you experience them or knowing you are not alone in experiencing them"
"a great sharing of opinions and challenges with your peers which you may not have access to in your normal daily routine"
Speakers
FEATURED SPEAKERS
Will Hasler
Business Travel Manager | PwC
Virtual Event
This event will take place on Zoom. After registering for the event the call details will appear below. You will also receive an email directly from Zoom with detailed joining instructions
For those unable to access ZOOM on their company laptops, you can also join via your phone.
Registration Fee
Business Buyer
Free
Connect IP Buyer
£ 25.00 (Ex. VAT)
Business IP Buyer
Free
Connect Buyer
£ 25.00 (Ex. VAT)
Registration Closes
Tuesday Mar 11, 2025
9:30 AM Europe/LondonEvent Time
Tuesday Mar 11, 2025
10:00 AM to 11:30 AM Europe/LondonPlatform
ZOOM
https://us02web.zoom.us/joinUPCOMING EVENTS
Social
All Member 03 July 2025
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to: • Connect with fellow participants in a friendly, social setting. • Hear from our ITM Mentor & Mentee of the Year as they share how they have benefitted from the programme and provide practical tips to help you get the most out of your mentoring experience. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. Note: This event has a limitied capacity! Book now to avoid disappointment! We look forward to welcoming you!
Social
All Member 10 July 2025
Summer Social
Celebrate the Season with Style! We’re excited to invite you to our Summer Social, where 80 of our community members will come together for an evening of sunshine, networking, and great company. Join us for an unforgettable night, enjoying refreshing drinks and a relaxed, vibrant atmosphere to celebrate the summer in style! Key Takeaways: • Build valuable connections in a relaxed, social setting • Enjoy a summer evening with peers from across the industry • Unwind and celebrate the season with great food and drinks What to Expect: • Two complimentary drinks and canapés included with your ticket • A private bar open exclusively for our event, offering a wide range of alcoholic and non-alcoholic beverages Please note, spaces are limited and available to the first 80 registrants. This event is exclusively for ITM members – you can join for free here [https://www.itm.org.uk/registration/join]
Meeting
Buyer Only 15 July 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Webinar
Supplier Only 17 July 2025
Buyer Insights
A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Webinar
All Member 22 July 2025
Inside the Mind of the Buyer
NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Meeting
Buyer Only 09 September 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Meeting
Buyer Only 11 September 2025
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if
Showcase
Buyer Only 17 September 2025
Showcase (Topic TBA)
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call.
Webinar
All Member 23 September 2025
Inside the Mind of the Buyer
NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Meeting
Buyer Only 24 September 2025
Quarterly Ireland Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Ireland or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Lunch is not provided Note: This event is exclusively for Travel Managers. Rated by Your Peers: How Attendees Have Benefitted “Great discussions as ever
