Jenna Donaldson
Engagement Manager | Edinburgh Airport
Wednesday Feb 04, 2026 [3:00 PM - 3:30 PM]
Scotland Network
Join us in Edinburgh for an engaging afternoon bringing together the Scotland business travel community for discussion, insight, and meaningful connection. The programme brings all delegates together for a collaborative summit featuring guest speakers, regional perspectives and open conversation.
Following the summit, continue the discussion in a relaxed setting during our drinks and canapés networking social. Throughout the afternoon, you can expect a welcoming environment, opportunities for participation and a chance to strengthen relationships across the region.
Key Takeaways
- Build valuable relationships across the Scotland Network
- Hear buyer and supplier perspectives on today’s most pressing challenges
- Learn from guest speakers and real-world programme experiences
- Connect over drinks and canapés in a relaxed, informal setting
What to Expect
- A warm welcome with refreshments available throughout
- Unallocated seating facing the stage
- Facilitated discussions with opportunities for delegate participation
- Drinks and canapés networking reception included
Agenda
Wed 4th Feb
2:30 PM
Networking
Networking
Arrival & Refreshments
3:00 PM
Session
Session
Edinburgh Airport – Investing in the Business Traveller and Future Connectivity
Edinburgh Airport will share an important update on its strategic focus and investment to support the evolving needs of the business traveller. This session will highlight how the airport is enhancing the end-to-end traveller experience, from infrastructure and services to operational efficiency, while ensuring the airport continues to play a vital role in enabling seamless business travel.
Looking ahead, the update will also explore future growth plans and the development of key air connections that support regional and global business needs. Attendees will gain insight into how Edinburgh Airport is working in partnership with the business travel community to strengthen connectivity, drive economic growth and deliver a high-quality experience for travellers today and into the future.
Jenna Donaldson
Engagement Manager | Edinburgh Airport
3:30 PM
Session
Session
Rail in Focus: A 10-Minute Industry Update for 2026
This fast-paced, quick-fire session brings together insights from key rail operators to share their top business priorities and areas of investment for 2026. In just 10 minutes, delegates will hear what’s changing across schedules, service delivery, distribution and future rail innovation — and what this means in practice for the business traveller.
Designed specifically with travel managers in mind, the update will highlight how rail operators are evolving to better support corporate travel programmes, improve the traveller experience and align with organisational goals around efficiency, sustainability and duty of care. Expect concise, practical insights that help buyers anticipate change, engage stakeholders internally and make informed decisions about the role of rail in their 2026 travel strategy.
4:00 PM
Session
Session
Defining Success Together – Priorities and Partnerships for the Year Ahead
This forward-looking session brings together travel buyers to share their priorities for the year ahead and define what success looks like for modern business travel programmes. Panellists will explore how they are measuring performance across areas such as stakeholder alignment, traveller experience and programme value, and how these priorities are evolving in an increasingly complex and uncertain environment.
A key focus of the discussion will be the role of supplier partnerships in delivering these outcomes. Buyers will provide clear insight into what they need from their partners to succeed, while suppliers will gain practical takeaways on how to align their solutions, behaviours and strategies to customer expectations—supporting stronger.
Audrey Muir
Corporate Travel and Workplace Experience Manager | Baillie Gifford & Co
Tom Ellis
Independent Travel Management Consultant | --
Gemma Watt
Travel and Expenses Specialist | Softcat
4:30 PM
Close
Close
Close & Networking
To include canapés & 2 complimentary drinks
Speakers
KEYNOTE SPEAKERS
FEATURED SPEAKERS
Scott Davies
Chief Executive Officer | ITM
Audrey Muir
Corporate Travel and Workplace Experience Manager | Baillie Gifford & Co
[4:00 PM - 4:30 PM]
Tom Ellis
Independent Travel Management Consultant | --
[4:00 PM - 4:30 PM]
Gemma Watt
Travel and Expenses Specialist | Softcat
[4:00 PM - 4:30 PM]
Claire Walton
Head of Corporate Seles | Avanti West Coast
Steven Marshall
Head of Business Development & Marketing | Caledonian Sleeper
Sarah McLean
Business Development Manager | Caledonian Sleeper
Anthony Woodall
Business Commercial Manager | LNER
Venue
YOTEL Edinburgh
Public Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Connect Supplier
£ 39.00 (Ex. VAT)
Business Supplier
Free
Connect - Buyer
£ 29.00 (Ex. VAT)
Non-Member
£ 49.00 (Ex. VAT)
Business - IP Buyer
Free
Business IP Suplier
Free
Connect IP Supplier
£ 39.00 (Ex. VAT)
Business - Buyer
Free
Connect - IP Buyer
£ 29.00 (Ex. VAT)
Registration Closes
Wednesday Feb 04, 2026
1:00 PM Europe/LondonEvent Time
Wednesday Feb 04, 2026
2:30 PM to 7:30 PM Europe/LondonVenue
YOTEL Edinburgh
EdinburghUPCOMING EVENTS
Conference
All Member 29 April 2026
ITM Spring Conference 2026
SPRINGBOARD TAKES PLACE BETWEEN 29 - 30 APRIL 2026 IN BRIGHTON To see our full event agenda, speakers and much more, visit our dedicated Conference site: S [http://itm.org.uk/springboard]pringboard [http://itm.org.uk/springboard] Educational Highlights In addition to the plenaries on the main stage, we provide focused sessions to deliver content relevant to your role. • Plenaries: Be inspired by travel leaders and influential speakers globally recognised for their pioneering thinking and ingenuity. • Buyer Knowledge Exchange: An in-person edition of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and foster connections. • ITM Cares Session: Previously known as our buyer/sponsor session, this connects our partners with the buyer community through an interactive activity that supports local charities. • Industry Sessions: Choose from a variety of concise educational breakouts covering topics relevant across all sectors. Networking & Socials With over 19 hours of networking opportunities, you’ll have plenty of ways
Meeting
Buyer Only 14 May 2026
Chair’s Lunch: Platinum Edition
As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by a former ITM Chair or influential figure from our community. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM's Chair in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other
Meeting
Buyer Only 20 May 2026
Manchester Buyer Lunch
Join fellow corporate travel buyers in Manchester for an intimate lunchtime discussion designed to spark meaningful conversation, new connections and shared learning. This small-group format provides the perfect setting to explore current challenges, exchange perspectives and hear how peers are shaping their travel programmes. Whether you’re new to the industry or well established in your role, this session offers the space to reflect, seek advice and contribute to a collaborative conversation relevant to all programme sizes. KEY TAKEAWAYS * Build valuable connections with fellow buyers in your region * Gain insight into real-world programme challenges and approaches * Share experiences and explore practical solutions together * Strengthen your professional network in a relaxed, supportive setting WHAT TO EXPECT * Round-table meeting format for up to 15 buyers * A hosted discussion encouraging open dialogue and participation * A complimentary lunch served in a private room * Dietary requirements can be accommodated
Webinar
All Member 09 June 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Meeting
Buyer Only 16 June 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Meeting
Buyer Only 17 June 2026
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if you do not fall into that category. If you have any questions, please
Webinar
Supplier Only 18 June 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Social
All Member 19 June 2026
ITM Achievement Awards 2026
Celebrate excellence across the business travel community as we recognise this year’s outstanding achievements and applaud mentees graduating from the ITM Mentoring Programme. This rewarding afternoon event also forms part of ITM’s 70th anniversary year - a fitting occasion to connect, reflect and celebrate together. The Awards Category - General - Game Changer (Individual & Team) Nominate [https://forms.office.com/e/KC7TtF5p9V] This year's Game Changer award will recognise the exceptional drive, bold approach and confidence to pursue change to overcome a company, client or industry challenge. - Service Excellence (Individual or Team) Nominate [https://forms.office.com/e/SwtCUT7R1K] Recognising the focus and dedication needed to deliver excellence over the last year, this award will shine a light on the individual, and teams, that have demonstrated best-in-class. - One to Watch (Individual) Nominate [https://forms.office.com/e/TsijR23Pqw] The One to Watch Award celebrates rising stars in the business travel industry who are making a significant impact to those around them. Recognising individuals who demonstrate a
Social
All Member 23 June 2026
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
