Agenda

Tuesday 23rd April

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Welcome Party

A warm welcome as the ITM community reunites at the largest UK business travel conference of the year

 Sponsored By  Visa
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Morning Power-Ups

Start your day off right...
Including; Yoga Flow in the i360, Running/Walking and Swimming.

 Sponsored By  United Airlines

Wednesday 24th April

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Buddy Programme Breakfast

The ITM Buddy Programme starts by welcoming first time conference goers, solo attendees and veteran buddies for a networking breakfast.

 Sponsored By  Oversee

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empower Opening

Hear from ITM Chair Nikki Parsons and CEO Scott Davies as we introduce empower, share the latest insights from our buyers and run through key ITM initiatives for 2024 and beyond.

  Scott Davies  CEO | ITM

  Nikki Parsons  Global Travel & Meetings Manager | Arcadis

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Are We Empowered?

Back by popular demand, Ipsos share the latest research and insight. A perfect way to set the tone for the next two days.

  Gideon Skinner  Head of Politics, Public Affairs, UK | Ipsos

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Keynote Interview

Keeping a promise he made to us during the pandemic, a legend of the industry takes time out of his extraordinary schedule to join us and share his learnings, and what buyers and suppliers can be doing to empower their programmes, teams and careers.

  Bob Somers  Senior Vice President Global Sales | Delta Air Lines

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Networking Break

If you're new to our conferences or just want extra support, we'll have designated meeting points to connect you with fellow delegates during all of our networking opportunities. 


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Is Our Industry Sustainable?

Jason shares his considered and widely respected views regarding how our industry is positioned to be a force for good and what we need to focus on to tread lightly upon our planet.

  Jason GeallExecutive Vice President, Global SME | AMEX GBT

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Question Time: Is Our Industry Sustainable?

Our expert panel of buyer and supplier leaders challenge each other as to whether we're doing enough in this challenging and thought-provoking session where our delegates are encouraged to actively participate in a Question Time format.

  Jason Geall  Executive Vice President, Global SME| AMEX GBT

  Yvonne Moya  Global Procurement Director Strategy, Planning & CSR | Ranstad Holding

  Luke Goggin  Vice President, Global Sales | Virgin Atlantic

  Jenny Sabineu  Sr. Manager, Travel (EMEA/LATAM) & Sustainability | Salesforce

  Mark Corbett  Founder & Director | Thrust Carbon

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Keynote Interview

Stephan leads one of the world's largest TMCs and shares his views and plans to deliver on the key issues our industry faces.

  Catherine Logan  Regional Senior Vice President - EMEA & APAC | GBTA

  Stephan Baars  President and CEO | BCD Travel

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Networking Lunch In Expo



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The Evolution Of Travel Management

Supplier Session
Not to be missed session delivered by ITM Chair Nikki Parsons exploring the evolving role of the travel manager / buyer. In this highly interactive session, supplier delegates will actively choose the subject matter in a "You Choose Format"!

  Nikki Parsons  Global Travel & Meetings Manager | Arcadis

  Natalie Gardner  Sr. Global Travel Manager | Electronic Arts

  James Finnie  Head of Travel | NES Fircroft

  Gemma King  Senior Director Corporate Travel - EMEA APAC | Omnicom Group

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Buyer Knowledge Exchanges

Buyer Session
Highly valued and requested buyer member sessions with defined topics to help benchmark and collaborate with with their peers.

1. Travel technology 

  Carlos Almendros  Global Travel & Card Category Mgr. | Cisco

  Alison Rogan  Head of Travel and Events| HSBC

2.  Distribution, Content & OBT 

  Sue Jones  Global Meeting and Travel Manager | INGKA Group (IKEA)

  Imogen Furness  Global Travel & Meetings Manager | WTW

3. Embedding Sustainable Practice 

  Hannah Richardson  Head of Sustainable Supply Chain and Travel | KPMG

  Emma Eaton  Travel Commodity Manager UK & IE | Siemens

4. Accessibility 

  Michael Funnell  VP, Travel Services | Barclays

  Cristina Chimenti  Head of Travel | Sky UK Limited

5. Meetings & Events 

  Nicholas Nelson  Global Lodgings and EMEIA DM Travel, M&E Leader | EY

  Simon Seery  Global Travel Meetings Manager | WTW

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Breakout Round 1

Upgrading Traveller Engagement – A Flash (30 Minutes) Workshop
 Sponsored By  Amex GBT

Effective traveller engagement underpins the success of any managed travel program, reducing service costs and spend, and enabling your program goals. But the communication context has been transformed by technology, new working patterns, and changing employee expectations. This workshop format - led by Michelle Wakelin, Communications specialist at Amex GBT Consulting – will explore how you can make your traveller engagement effective and fit for today’s environment.

  Michelle Wakelin  Communications Manager | Amex GBT

Breakout 2 - Navan

Small Meetings Big Impact - Initiating your Small Meetings Management
 Sponsored By  TROOP

Join this dynamic discussion to help kick-start your small meetings management. Hear firsthand how to navigate the complexities of small meetings, discover their inherent value, and harness innovative solutions to drive organisational success. "Small Meetings, Big Impact" promises to be a thought-provoking exploration of how businesses can leverage and manage the microcosm of small meetings for macro-level benefits. And don’t forget to pick up your small meetings policy template so you too can initiate your small meetings management.

  James Faux  Growth @ TROOP | TROOP

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Breakout Round 2

Choose from 3 different breakouts.  Details to follow.

Breakout 1 - hubli
Breakout 2 - American Airlines / British Airways

AI and Travel Data: The Future of Insights
 Sponsored By  BCD/Advito

To build a future-fit program and prove the value of travel to your organization, data must be central to everything you do – from sourcing your suppliers to creating traveler-facing communications. Join this session to find out how to consolidate all of your data feeds to get a holistic picture of your program, and how to leverage artificial intelligence to extract actionable insights and streamline processes. And, most importantly, find out what data can tell you about a tomato…

  Shelley Fletcher-Bryant  Vice President, Sales & Client Management | Advito

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Expo Happy Hour



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Chair’s Annual Party

Food, refreshments & networking!

 Sponsored By  Hilton & Amadeus

Thursday 25th April

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Morning Power-Ups

Start your day off right...
Including; Yogalates in the i360, Running/Walking, Swimming and Beach Clean.

 Sponsored By  United Airlines

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Introducing Day 2 of our empower Conference



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Welcome OnBoard

A warm welcome and update from ITM Board Directors, sharing plans and initiatives and ways for you to get involved in our community.

  Natalie Gardner  Sr. Global Travel Manager | Electronic Arts

  Ian Spearing  Founder | Travel Evolution Consulting

  Stuart Winstone  Group CEO | SilverDoor Apartments

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empower Yourself

Supplier Session
How comfortable are you communicating, connecting and public speaking?  We are joined by renowned communication practitioner Sarah Blumenau to equip you with tools to empower you and unlock your voice and presence.  In this interactive session, learn how to connect with your wide-ranging professional audiences, land your messages consistently, and be the most effective version of ‘you’ in every interaction. 

  Sarah Blumenau  Communication Practitioner | Sarah Blumenau Consulting Ltd.

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empower Mission

Buyer & Sponsor Session
A fun and engaging opportunity for sponsor partners and buyers to work together to support and give back to communities local to our host venue.


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Networking Break



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Platform 24

An essential and agenda-shaping ITM Debate discussing the economics, impact and realisation of modern booking platforms.

Four buyers, four suppliers, one debate.

  Paul Tilstone   Founder | temoji

  Sue Jones  Global Meeting and Travel Manager | INGKA Group (IKEA)

  Imogen Furness  Global Travel & Meetings Manager | WTW

  Paul Dear  Regional Vice President - Supplier Management (EMEA) | SAP Concur

  Nicola Winchester  Global Travel, Meetings and Events Leader | EY

  Anthony Toth  Managing Director - Digital Sales | United Airlines

  Clare de Bono Associate Director Strategy & Transformation | Amadeus

  Steve Proud  Global Commercial Airline Program Manager & Regional Head of Travel, EMEA (BTSS) | Citi

  Bill Brindle  VP, Commercials & Content | Spotnana

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Keynote Interview

The accommodation sector has navigated a tumultuous period of growth, disruption and change. Steve shares his views regarding the future of the sector and how buyers and suppliers can empower themselves to optimise their partnerships.

  Richard Tams  Founder & Director | Tailwind Advisory

  Steve Cassidy  Senior Vice President and Managing Director Hilton UK & Ireland | Hilton

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Networking Lunch In Expo



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Breakout Round 3

Choose from 3 different breakouts. Details to follow.

Breakout 1 - Hilton
Breakout 2 - United Airlines
Breakout 3 - Visa

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Breakout Round 4

Choose from 3 different breakouts.  Details to follow.

 Sponsored By  hubli



Welcome Onboard….This is your easyJet Captain Speaking
 Sponsored By  easyJet

For many years STEM roles across the travel sector have been stereotypically male and this certainly stands true for flying an aircraft!

During this session we will hear about the journey of easyJet Captain Kate West MBE as she shares her story,  working for a company that encourages challenging these stereotypes, in becoming the world’s youngest commercial pilot captain and how she now is focused on empowering others to do the same.

With a strong belief that no barrier is too high and say yes to every opportunity, we all can empower ourselves to be successful in the career we choose. Join Kate and Karen Hutchings as they discuss Kate’s journey and how she is paying forward her experience as both Captain and Pilot Training Manager at easyJet.

  Karen Hutchings  Global Head of Travel, Meetings & Events | Cobb & Hutch Consulting

  Kate West MBE  Captain & Pilot Training Manager | easyJet

NDC: Content or Discontent?
 Sponsored By  Direct ATPI

Join Direct ATPI and four airlines for a breakout session that will drop the red tape and mystery around NDC. 

With audience collaboration, find out which travel managers are content or discontent with NDC, who have it turned on, and what the true cost-saving of NDC is. 

While content is king, this session will highlight that not all TMCs are created equal.

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Networking Break



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Self Empowerment : iCan

Our motivational speaker will share his extraordinary story of hope and positivity in the face of adversity and explain the power of mindset and seizing control of your outcomes.


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empower Close

Wrapping up two days of educational content, collaboration and networking



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ITM Board Drinks Reception

Join the ITM Board of Directors for a pre-dinner drink (or two!)

 Sponsored By  Enterprise Mobility

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Gala Dinner & Awards

ITM's annual Gala Dinner, including our prestigious Buyer of the Year and Chair's award, raffle and charity auction followed by an unforgettable night of entertainment! 

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