Charlie Sultan
President | SAP Concur
Monday Oct 03, 2022 [4:45 PM - 5:05 PM]
"Join us for the inaugural ITM Autumn Conference as we come together to build on the industry’s recovery. Whilst demand for travel has risen, several significant challenges are making progress tricky. Resource constraints amongst critical suppliers, the residual effects of Covid, border considerations and the backdrop of a cost of living crisis mean nothing is ever easy for us, is it?
In each case we will take the time to describe the challenge, share what key players are doing to resolve the situation and, critically, articulate what buyers need to be doing to unearth opportunities and optimise their programmes."
ITM CEO, Scott Davies
ITMs CEO Scott Davies and ITM’s Chair Alison Rogan will open this one day conference by sharing the results of the recent buyer survey which will provide insight on ITMs buyer members current view on the recovery and their evolving priorities
The travel industry is experiencing a stuttering recovery, albeit with both leisure and business travel demand returning strongly in many regions. But it was never going to be easy to build back the people and capital intensive companies such in the short to medium term. Interdependencies on airport and other transport infrastructure, along with rising costs and a need to rapidly replenish cash are leading to customer service issues and price inflation.
The TMC community are arguably the lynch pin within the business travel ecosystem and a critically important relationship for the corporate travel buyer. This critical relationship has been strengthened and sometimes challenged throughout the pandemic and as we have emerged. Demand for travel has far outpaced supply, resource is constrained, roles have evolved and there is an overwhelming sense of challenge in trying to navigate a disrupted world.
Break in our networking hall.
The travel buyer’s primary service partner has always been the travel management company. But have industry trends, the crisis of pandemic and post pandemic service needs strained the unbreakable bond or is the opportunity for partnership better than ever.
Keynote Speaker
For many years ground has sat firmly behind air and accommodation in travel programme strategy and sourcing, but is this now changing and has both the impact of the pandemic and the categories ability to positively impact accelerated priorities meant that now is the time for ground to shine!
During this session we will delve into the changing role of the travel manager and alongside the meaning of a meeting. The discussion will focus on the changing role and remit of the travel manger and how we bring purposeful travel to life through discussing the buyers every evolving role and responsibilities.
Over recent years, the topic of sustainability has held an increasingly important position on company agendas with a progressively louder voice on what is being done to be a responsible business and employer. Within the business travel sector there is no doubt that there is an abundance of good intention, investment, planning and commitment to deliver on our responsibilities and lead a responsible return of business travel….but are we making headway in our collective focus on rebuilding a greener travel programme and industry?
This session will look at the major factors impacting the Accommodation sectors and the impact on global pricing. We will be joined by GBT Business Consulting who will share their expert insights on the near-term capacity changes and how to forecast effectively within travel budgets.
We have high expectations that our online booking tools and expense systems will take the strain as travel’s recovery continues. Given the additional complexities of travel and on-going resource challenges in most parts of our industry OBTs must evolve and respond. Travellers and bookers need more support than ever and, as the largest provider in the industry, we are delighted to be joined by Concur Travel’s President, Charlie Sultan, to hear what investments and improvements we will see. An essential session for Buyers and suppliers alike to hear from this impressive industry leader.
Taking place in our networking hall
President | SAP Concur
Monday Oct 03, 2022 [4:45 PM - 5:05 PM]
Head of Travel and Events | HSBC
[10:30 AM - 10:40 AM]
CEO | Clarity
[11:10 AM - 11:40 AM]
Global Meeting and Travel Manager | INGKA Group (IKEA)
[3:15 PM - 3:45 PM]
Consultant | FESTIVE ROAD
[12:10 PM - 12:50 PM]
Vice President, Sales & Client Management | Advito
[3:45 PM - 4:15 PM]
President | SAP Concur
[4:45 PM - 5:05 PM]
Managing Director | WEXAS Travel Management
[11:10 AM - 11:40 AM]
Travel Commodity Manager UK & IE | Siemens
[12:10 PM - 12:50 PM]
Director, Global Travel, Expense, Meetings and Fleet | Kimberly Clark
[3:15 PM - 3:45 PM]
Director of Sustainability | British Airways
[3:45 PM - 4:15 PM]
EMEA & APAC Travel Manager | WTW
[3:15 PM - 3:45 PM]
Director, Passenger Revenue | Great British Railways Transition Team
[2:45 PM - 3:15 PM]
AVP, Global Corporate Sales, EMEA & APAC | Enterprise Mobility
[2:45 PM - 3:15 PM]
VP, Travel Services | Barclays
[12:10 PM - 12:50 PM]
Head of European Transport | HSBC
[10:40 AM - 11:10 AM]
Chief Commercial Officer | Virgin Atlantic
[12:50 PM - 1:20 PM]
Hotel Category Manager | Amazon
[5:05 PM - 5:35 PM]
Associate Director - Business Travel | AstraZeneca
[3:45 PM - 4:15 PM]
Chief Commercial Officer | Virgin Atlantic
[12:50 PM - 1:20 PM]
Hotel Category Manager | Amazon
[5:05 PM - 5:35 PM]
Associate Director - Business Travel | AstraZeneca
[3:45 PM - 4:15 PM]
Director, Passenger Revenue | Great British Railways Transition Team
[2:45 PM - 3:15 PM]
VP, Travel Services | Barclays
[12:10 PM - 12:50 PM]
Head of Travel and Events | HSBC
[10:30 AM - 10:40 AM]
CEO | Clarity
[11:10 AM - 11:40 AM]
Global Meeting and Travel Manager | INGKA Group (IKEA)
[3:15 PM - 3:45 PM]
Consultant | FESTIVE ROAD
[12:10 PM - 12:50 PM]
Vice President, Sales & Client Management | Advito
[3:45 PM - 4:15 PM]
Managing Director | WEXAS Travel Management
[11:10 AM - 11:40 AM]
Travel Commodity Manager UK & IE | Siemens
[12:10 PM - 12:50 PM]
Director, Global Travel, Expense, Meetings and Fleet | Kimberly Clark
[3:15 PM - 3:45 PM]
Director of Sustainability | British Airways
[3:45 PM - 4:15 PM]
EMEA & APAC Travel Manager | WTW
[3:15 PM - 3:45 PM]
Thursday Sep 29, 2022
12:00 AM Europe/LondonMonday Oct 03, 2022
9:00 AM to 7:30 PM Europe/LondonDeVere Grand Connaught Rooms
LondonBuyer Only 14 January 2025
Supplier Only 16 January 2025
All Member 22 January 2025
All Member 30 January 2025
Buyer Only 11 February 2025
Supplier Only 13 February 2025
All Member 26 February 2025
Buyer Only 27 February 2025
Buyer Only 05 March 2025
Buyer Only 11 March 2025