ITM Autumn Conference

Sponsored By Advito, Amadeus, American Airlines, American Express Global Business Travel, Direct ATPI, BCD Travel, British Airways, Collinson Group, Enterprise Mobility, FCM, FREE NOW for Business, Reed & Mackay, TripStax, Troop, Uber For Business


ITM Autumn Conference

Registration is now closed as we have reached capacity - if you would still like to attend, please email secretariat@itm.org.uk for join our waiting list  

Join our first in-person Autumun Conference taking place in London

"Join us for the inaugural ITM Autumn Conference as we come together to build on the industry’s recovery. Whilst demand for travel has risen, several significant challenges are making progress tricky. Resource constraints amongst critical suppliers, the residual effects of Covid, border considerations and the backdrop of a cost of living crisis mean nothing is ever easy for us, is it?


In each case we will take the time to describe the challenge, share what key players are doing to resolve the situation and, critically, articulate what buyers need to be doing to unearth opportunities and optimise their programmes."

ITM CEO, Scott Davies

Agenda

Programme Overview
Our conference agenda can be found by opening the agenda tab above. Please be aware that our agenda is subject to change and will evolve as we get closer to the live date. Make sure you follow us on Linkedin to get the lastest information surrounding the event. 

Networking & Social
Throughout our one day conference we have several opportunites for you to network with your fellow travel peers. The educational day is then followed by drinks

Sponsor Networking Hall
Explore the latest products and sevices in the market within our sponsor exhibition space. 
Looking to become a sponsor? Please contact our Head of Business Development, Chris Goring, to learn about our sponship opportunities. 

Get Involved

If you would like to join the conversation around our Autumn conference, you can do so via #itm2022 on both Twitter and LinkedIn. 

Looking to become a sponsor? Please contact our Head of Business Development, Chris Goring, to learn about our sponsorship packages. 

Agenda

Mon 3rd Oct

9:00 AM
Buyer Exclusive

Buyer Only Breakfast

10:30 AM
Welcome & Introduction

Opening

ITMs CEO Scott Davies and ITM’s Chair Alison Rogan will open this one day conference by sharing the results of the recent buyer survey which will provide insight on ITMs buyer members current view on the recovery and their evolving priorities

            

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Alison Rogan
Director, Head of Travel and Expense | Barclays
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Scott Davies
Chief Executive Officer | ITM
10:40 AM
Session 1

Dancing with Dynamism

The travel industry is experiencing a stuttering recovery, albeit with both leisure and business travel demand returning strongly in many regions. But it was never going to be easy to build back the people and capital intensive companies such in the short to medium term. Interdependencies on airport and other transport infrastructure, along with rising costs and a need to rapidly replenish cash are leading to customer service issues and price inflation.

Our first keynote of the day will share their expertise on the changing landscape and their views on what we can expect next!
                        

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Scott Davies
Chief Executive Officer | ITM
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Andrew Lobbenburg
Head of European Transport | HSBC
11:10 AM
Session 2

Through the Eyes of the TMC

The TMC community are arguably the lynch pin within the business travel ecosystem and a critically important relationship for the corporate travel buyer. This critical relationship has been strengthened and sometimes challenged throughout the pandemic and as we have emerged. Demand for travel has far outpaced supply, resource is constrained, roles have evolved and there is an overwhelming sense of challenge in trying to navigate a disrupted world.

We will have a brief presentation to share insight from the BTA on where the TMC community currently stands and looks at how the segment is evolving to meet the new demands of the corporate traveller through 2022 and beyond. Following the presentation, Clive will be joined by Pat McDonagh CEO of Clarity Travel and Katherine Gershon of Wexas Travel to share their views on the journey so far and view on the TMC of the future.
                        

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Pat McDonagh
CEO | Clarity
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Clive Wratten
Chief Executive | BTA
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Katherine Gershon
Managing Director | WEXAS Travel Management
11:40 AM
Networking

Networking Break

Break in our networking hall.

12:10 PM
Session 3

The Unbreakable Bond

The travel buyer’s primary service partner has always been the travel management company. But have industry trends, the crisis of pandemic and post pandemic service needs strained the unbreakable bond or is the opportunity for partnership better than ever.

In part 2 of focusing on the role of the TMC, we ask a panel of buyers where the TMC will add the most value in the future.
                        

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Paul Tilstone
Managing Partner | FESTIVE ROAD
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Michael Funnell
VP, Travel Services | Barclays
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Carol Peter
Consultant | FESTIVE ROAD
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Emma Eaton
Travel Commodity Manager UK & IE | Siemens
12:50 PM
Session 4

Rebuilding the Industry – A view from the Air

Keynote Speaker

                        

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Martin Ferguson
Vice President, Global Communications & Public Affairs | American Express Global Business Travel
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Juha Jarvinen
Chief Commercial Officer | Virgin Atlantic
1:20 PM
Networking

Networking Lunch

2:45 PM
Session 5

Rebuilding an Industry - A View from the Ground

For many years ground has sat firmly behind air and accommodation in travel programme strategy and sourcing, but is this now changing and has both the impact of the pandemic and the categories ability to positively impact accelerated priorities meant that now is the time for ground to shine!

During this session we hear from some key ground segments within the business travel industry on how their sector is working to navigate current challenges and rebuild after the pandemic for the benefit of the business traveller.
                        

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Samantha McKnight
Vice President Enterprise Sales | CIBTvisas
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David McNeill
AVP, Global Corporate Sales, EMEA & APAC | Enterprise Mobility
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Suzanne Donnelly
Director, Passenger Revenue | Great British Railways Transition Team
3:15 PM
Session 6

Expertise and Expanding Remits – How the Profession of Travel Management is Changing

During this session we will delve into the changing role of the travel manager and alongside the meaning of a meeting. The discussion will focus on the changing role and remit of the travel manger and how we bring purposeful travel to life through discussing the buyers every evolving role and responsibilities.

Some of the topics we will discuss include - the value of a meeting, M&E, Elevating the role, Immigration considerations for short term bus travel, accelerated priorities such as sustainability, D, E & I, Traveller Wellbeing and more………
                        

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Ike Ihenacho
Director, Global Travel, Expense, Meetings and Fleet | Kimberly Clark
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Sue Jones
Global Meeting and Travel Manager | INGKA Group (IKEA)
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Stephen Lascelles
EMEA & APAC Travel Manager | Willis Towers Watson
3:45 PM
Session 7

Are We Walking the Walk?

Over recent years, the topic of sustainability has held an increasingly important position on company agendas with a progressively louder voice on what is being done to be a responsible business and employer. Within the business travel sector there is no doubt that there is an abundance of good intention, investment, planning and commitment to deliver on our responsibilities and lead a responsible return of business travel….but are we making headway in our collective focus on rebuilding a greener travel programme and industry?

During this session, our expert panel will share their views on where our industry is on its journey to deliver immediate results in reducing/removing carbon, in educating our travellers and how we can use data to effectively measure, compare and report the impact of our actions.’
                        

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Martin Ferguson
Vice President, Global Communications & Public Affairs | American Express Global Business Travel
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Kerrie Henshaw-Cox
Associate Director - Business Travel | AstraZeneca
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Shelley Fletcher-Bryant
Vice President, Sales & Client Management | Advito
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Carrie Harris
Director of Sustainability | British Airways
4:15 PM
Networking

Networking Break

4:45 PM
Session 8

Forecasting in a Time of Uncertainty - An Expert View on the Accommodation Sector

This session will look at the major factors impacting the Accommodation sectors and the impact on global pricing. We will be joined by GBT Business Consulting who will share their expert insights on the near-term capacity changes and how to forecast effectively within travel budgets.

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Andy Hoskins
Editor-In-Chief | The BTN Group
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Charlie Sultan
President | SAP Concur
5:05 PM
Session 9

Rebuilding the Industry - A View from the Top

We have high expectations that our online booking tools and expense systems will take the strain as travel’s recovery continues. Given the additional complexities of travel and on-going resource challenges in most parts of our industry OBTs must evolve and respond. Travellers and bookers need more support than ever and, as the largest provider in the industry, we are delighted to be joined by Concur Travel’s President, Charlie Sultan, to hear what investments and improvements we will see. An essential session for Buyers and suppliers alike to hear from this impressive industry leader.

                        

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Anu Kuchibhotla
Global Practice Line Lead - Hotel | American Express Global Business Travel
5:35 PM
Close

Closing & Final Thoughts

5:40 PM
Networking

Networking Drinks & Canapés

Taking place in our networking hall

Partners & Sponsors

Other
edyn Group

Title Sponsor

Advito

edyn Group

Title Sponsor

Amadeus

edyn Group

Title Sponsor

American Airlines

edyn Group

Title Sponsor

American Express Global Business Travel

edyn Group

Title Sponsor

BCD Travel

edyn Group

Title Sponsor

British Airways

edyn Group

Title Sponsor

Collinson Group

edyn Group

Title Sponsor

Direct ATPI

edyn Group

Title Sponsor

Enterprise Mobility

edyn Group

Title Sponsor

FCM

edyn Group

Title Sponsor

FREE NOW for Business

edyn Group

Title Sponsor

Reed & Mackay

edyn Group

Title Sponsor

TripStax

edyn Group

Title Sponsor

Troop

edyn Group

Title Sponsor

Uber For Business

Speakers

KEYNOTE SPEAKERS

FEATURED SPEAKERS

Alison Rogan

Director, Head of Travel and Expense | Barclays

[10:30 AM - 10:40 AM]

Sue Jones

Global Meeting and Travel Manager | INGKA Group (IKEA)

[3:15 PM - 3:45 PM]

Emma Eaton

Travel Commodity Manager UK & IE | Siemens

[12:10 PM - 12:50 PM]

Ike Ihenacho

Director, Global Travel, Expense, Meetings and Fleet | Kimberly Clark

[3:15 PM - 3:45 PM]

Carrie Harris

Director of Sustainability | British Airways

[3:45 PM - 4:15 PM]

Suzanne Donnelly

Director, Passenger Revenue | Great British Railways Transition Team

[2:45 PM - 3:15 PM]

David McNeill

AVP, Global Corporate Sales, EMEA & APAC | Enterprise Mobility

[2:45 PM - 3:15 PM]

Juha Jarvinen

Chief Commercial Officer | Virgin Atlantic

[12:50 PM - 1:20 PM]

Anu Kuchibhotla

Global Practice Line Lead - Hotel | American Express Global Business Travel

[5:05 PM - 5:35 PM]

Juha Jarvinen

Chief Commercial Officer | Virgin Atlantic

[12:50 PM - 1:20 PM]

Anu Kuchibhotla

Global Practice Line Lead - Hotel | American Express Global Business Travel

[5:05 PM - 5:35 PM]

Suzanne Donnelly

Director, Passenger Revenue | Great British Railways Transition Team

[2:45 PM - 3:15 PM]

Alison Rogan

Director, Head of Travel and Expense | Barclays

[10:30 AM - 10:40 AM]

Sue Jones

Global Meeting and Travel Manager | INGKA Group (IKEA)

[3:15 PM - 3:45 PM]

Emma Eaton

Travel Commodity Manager UK & IE | Siemens

[12:10 PM - 12:50 PM]

Ike Ihenacho

Director, Global Travel, Expense, Meetings and Fleet | Kimberly Clark

[3:15 PM - 3:45 PM]

Carrie Harris

Director of Sustainability | British Airways

[3:45 PM - 4:15 PM]

Venue

DeVere Grand Connaught Rooms

About Venue

Address

61-65 Great Queen Street

London, Greater London, United Kingdom, WC2B 5DA

View On Map

Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee
Non Member £ 119.00 (Ex. VAT)
Business Buyer Free
Connect Buyer £ 49.00 (Ex. VAT)
Business Supplier Free
Connect Supplier £ 99.00 (Ex. VAT)
Business IP Buyer Free
Connect IP Buyer £ 49.00 (Ex. VAT)
Business IP Supplier Free
Connect IP Supplier £ 99.00 (Ex. VAT)
Business Buyer Free
Business IP Buyer Free
Business IP Supplier Free
Business Supplier Free
Connect Buyer £ 49.00 (Ex. VAT)
Connect IP Buyer £ 49.00 (Ex. VAT)
Connect IP Supplier £ 99.00 (Ex. VAT)
Connect Supplier £ 99.00 (Ex. VAT)
Non-Member £ 119.00 (Ex. VAT)
Registration Closes

Thursday Sep 29, 2022

12:00 AM Europe/London
Event Time

Monday Oct 03, 2022

9:00 AM to 7:30 PM Europe/London
Venue

DeVere Grand Connaught Rooms

London

PARTNERS & SPONSORS

UPCOMING EVENTS

Showcase

Buyer Only 06 March 2024

OBT Showcase (Part 1 of 2)

The current environment has raised a multitude of challenges for the OBT. Their importance within the ecosystem is unquestionable but what will their future focus be when it comes to investment and re-prioritising their customer propositions? The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller.   Part 1 of 2 | REGISTER FOR PART 2 [https://www.itm.org.uk/events/evt-000941] Key takeaways * Benchmark your current OBT against their competitors. * Discover what is new in the world of OBTs, from small to large providers. * Ask anonymous questions directly to the showcase presenters. What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our 4 carefully selected suppliers. * Ask
Virtual | Learn more
Meeting

Buyer Only 06 March 2024

Manchester Buyer Roundtable

Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by an ITM representative. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What
In Person | Learn more
Showcase

Buyer Only 13 March 2024

OBT Showcase (Part 2 of 2)

The current environment has raised a multitude of challenges for the OBT. Their importance within the ecosystem is unquestionable but what will their future focus be when it comes to investment and re-prioritising their customer propositions? The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller.   Part 2 of 2 | R [https://www.itm.org.uk/events/evt-000941]EGISTER FOR PART 1 [https://www.itm.org.uk/events/evt-000940] Key takeaways * Benchmark your current OBT against their competitors. * Discover what is new in the world of OBTs, from small to large providers. * Ask anonymous questions directly to the showcase presenters. What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our 4 carefully selected suppliers. * Ask anonymous questions
Virtual | Learn more
Meeting

Buyer Only 19 March 2024

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Showcase

Buyer Only 20 March 2024

TMC Showcase

The current environment has raised a multitude of challenges for the TMC community from transaction fees falling to near zero and bookings tools being switched off. Their importance within the ecosystem is unquestionable but what will their future focus be when it comes to investment and re-prioritising their customer propositions? The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark your current TMC against their competitors. * Discover what is new in the world of TMCs, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our 4 carefully selected suppliers.
Virtual | Learn more
Meeting

Buyer Only 20 March 2024

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if
In Person | Learn more
Webinar

Supplier Only 21 March 2024

Buyer Insights Webinar

A concise 30-minute industry update using buyer insights taken from our Buyer Knowledge Exchange (BKE) two days prior to the event.   Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed.   Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions before the event during registration and throughout the event using the Q&A tab. * Closed Captioning is available for this event. [https://dkbmbajk8ggfc.cloudfront.net/image/bi.png] Rated by you: how your peers have benefitted
Virtual | Learn more
Meeting

Buyer Only 21 March 2024

Chair’s Lunch

REGISTRATION FOR THIS EVENT IS NOW CLOSED PLEASE CONTACT SECREATARIAT@ITM.ORG.UK [secreatariat@itm.org.uk?subject=Chairs%20Lunch%2021%20March] TO BE PLACED ON OUR WAITLIST Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM Chair, Nikki Parsons in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion
In Person | Learn more
Training

All Member 26 March 2024

Mastering Negotiation and Influence

MASTERING NEGOTIATION AND INFLUENCE IN A CHANGING BUSINESS TRAVEL LANDSCAPE  A curated training session conducted by SBR Consulting [https://sbrconsulting.com/] experts, designed to maximize your professional potential and give you the tools needed to succeed in your role. In today's rapidly changing business travel industry, organizations and professionals need to adapt and navigate through various challenges. This training is designed to equip participants with the essential negotiation and influence skills required to excel in this dynamic environment. The 60-minute virtual event aims to leave delegates with the knowledge and tools required to successfully negotiate contracts, build strategic partnerships, and drive positive outcomes amidst ongoing industry transformations, whether on the buyer or supplier side of the industry. Interaction will be via ‘chat’ whereby the delegate can comment, share and respond anonymously. Key Takeaways: * Improved negotiation skills to achieve favourable outcomes in business travel contracts and agreements. * Enhanced ability
Virtual | Learn more
Conference

All Member 24 April 2024

ITM Conference 2024

EMPOWER TAKES PLACE BETWEEN 24 - 25 APRIL 2024 IN BRIGHTON [HTTPS://DKBMBAJK8GGFC.CLOUDFRONT.NET/IMAGE/COPY-OF-COPY-OF-COPY-OF-WEBSITE-BANNER-RESOURCE.PNG] [https://www.itm.org.uk/events/registrationinformation?eventId=64f8a026057deb0a37c00962] "We’re excited to be back in Brighton for the ITM empower Conference! We will aim to help empower your travel programme, career, wellbeing, ESG focus and individuality.   The ITM Annual Conference is an industry showpiece and you’ll enjoy two days and three evenings to network, collaborate and learn with your industry peers and partners.   We work hard to make this the warmest, most welcoming event on the calendar and our community creates a uniquely friendly and engaging atmosphere. The Conference will culminate with the ITM Gala Dinner where we will be answering the big question; how will we top last year’s entertainment?" Scott Davies, ITM | CEO [https://sand-itm.optimiser.site/image/Untitled-design.png] Educational Highlights  In addition to the plenaries on the main stage, we provide focused sessions to deliver relevant content relevant to your role.   [https://sand-itm.optimiser.site/image/1.png] [https://www.flickr.com/photos/196016593@N06/sets/72177720308145099/] Plenaries: be inspired
In Person | Learn more