Marco Willa
General Manager Sales UK, Ireland & Iceland | Lufthansa Group
Airline Showcase: London
Sponsored By Lufthansa Group, Etihad Airways, All Nippon Airways (ANA), Finnair, CWT Solutions Group
Airline Showcase: London
The landscape of airline distribution is changing rapidly and keeping up to date can be a challenge. Airlines have very different approaches to distribution and NDC and as suppliers adapt to these new market dynamics, keeping up to date can be a challenge.
This full day event provides the perfect platform to discover what’s new in the industry and be aware of developments that could benefit your programme. See four airlines present individually, with the added benefit of being able to discuss their presentations and review comments as a group.
Learn about the new developments and offerings from:
- Etihad
- Lufthansa
- ANA
- Finnair
We will also be joined by two speakers:
Louise Kilgannon, FESTIVE ROAD/IATA Advisory Board - NDC: Fact or Fiction?
CWT Solutions Group who will be sharing details about how to approach negotiations and how to get RFP ready!
Delegates have the unique opportunity to put forward questions in advance to the suppliers, helping to shape their presentations. Get straight to the details that matter to you!
Why attend?
Please see below delegate quotes outlining the value of attending:
Please see below delegate quotes outlining the value of attending:
“The ITM Showcase was a valuable exercise to be part of. We constantly seek to improve the services we provide for our staff, and the day provided a welcome forum for frank and open discussion regarding the companies that presented to us. It also was a good opportunity to benchmark the services we currently use.” Chris Button, Travel & Facilities Manager, IGT
"I would thoroughly recommend an ITM Showcase to anyone looking to wanting to see what is happening in the market or looking to make a change within their programme. I will certainly be keeping an eye out for future ITM showcase." Procurement Manager, Global Financial Services Company
Partners & Sponsors
Other
Title Sponsor
All Nippon Airways (ANA)
Title Sponsor
CWT Solutions Group
Title Sponsor
Etihad Airways
Title Sponsor
Finnair
Title Sponsor
Lufthansa Group
Speakers
FEATURED SPEAKERS
Kevin Young
Senior Key Account Manager | Lufthansa Group
Louise Perrin
Sales Manager Business Travel UK&I | Etihad Airways
Sue Randle
Key Account Manager | Etihad Airways
Julie Murphy
Head of Trade Relations and Partnerships EMEA | ANA
Carlo De Caprio
Consulting Manager | CWT Solutions Group
Naomi Jones
Owner and Nutritionist | --
MK
Marcio Kugelmeier
Global Travel Manager | --
Louise Kilgannon-Patel
Consultant | FESTIVE ROAD
Venue
The Principal London
About Venue
Originally opened in 1898 by the Frederick Hotels Company, and designed by Charles Fitzroy Doll, The Principal London is a Grade II* listed ’grande dame’ hotel that occupies the eastern flank of Russell Square in Bloomsbury. The hotel is currently undergoing refurbishment from top to toe and will combine the rich heritage of the original building with a thoroughly modern sensibility. The Principal London will combine the glamour of its heritage with the character of its location, which
Address
8 Russell SquareLondon, Greater London, United Kingdom, WC1B 5BE
View On MapPublic Transportation
By Train
Kings Cross St. Pancras London Euston
By Tube
Russell Square (Piccadilly Line)
Parking
The Principal London is a 20-minute drive from the A40 and the A13: simply type in the post code WC1B 5BE to your SatNav or smart phone. The nearest car park is located in Bloomsbury Square, Holborn, WC1A 2RJ.
Location On Map
Registration Fee
Business Buyer
Free
Business IP Buyer
Free
Connect Buyer
Free
Connect IP Buyer
Free
Registration Closes
Saturday Jun 09, 2018
1:00 AM Europe/LondonEvent Time
Monday Jun 11, 2018
10:00 AM to 6:00 PM Europe/LondonVenue
The Principal London
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UPCOMING EVENTS
Webinar
Supplier Only 15 January 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Social
All Member 29 January 2026
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
Webinar
All Member 03 February 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Networking
All Member 04 February 2026
Scotland Network
Join us in Edinburgh for an engaging afternoon bringing together the Scotland business travel community for discussion, insight, and meaningful connection. The programme brings all delegates together for a collaborative summit featuring guest speakers, regional perspectives and open conversation. Following the summit, continue the discussion in a relaxed setting during our drinks and canapés networking social. Throughout the afternoon, you can expect a welcoming environment, opportunities for participation and a chance to strengthen relationships across the region. KEY TAKEAWAYS * Build valuable relationships across the Scotland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included
Summit
All Member 12 February 2026
Trending
An ITM Signature Event Discover all the details about our Trending event, including the full agenda, at www.itm.org.uk/trending [http://www.itm.org.uk/trending] Join us as our speakers explore how they see 2026 across their areas of expertise. They will share perspectives on emerging trends, industry challenges, and opportunities to rebuild and refocus towards a stronger, more responsible travel programme for 2026 and beyond. We will also reveal the findings from our annual Buyer Priorities survey, completed by ITM’s buyer members in the build up to the event. The results will showcase shifting priorities and highlight the forward focus of the buyer community as it relates to travel management.
Showcase
Buyer Only 24 February 2026
TMC Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001044]
Networking
Buyer Only 26 February 2026
Ireland Network: Buyers
Join fellow corporate travel buyers for an exclusive roundtable lunch and open discussion in a private setting. This buyer-only session provides a trusted space to share challenges, compare approaches and explore current priorities before the wider Ireland Network event begins. After the roundtable, buyers are welcome to remain for the full afternoon programme and evening networking with suppliers and peers from across the business travel community. KEY TAKEAWAYS * A confidential space to discuss challenges and priorities with fellow buyers * Peer benchmarking and practical insight on travel programme strategies * A chance to shape the themes discussed in the wider Ireland Network session * Meaningful connections with the Ireland buyer community WHAT TO EXPECT * A private roundtable over a three course lunch with soft drinks * Facilitated discussion and topic-led conversation * Reserved buyer places (15 maximum) View the all member event page and agenda here [https://www.itm.org.uk/events/evt-001049]
Networking
All Member 26 February 2026
Ireland Network
We are excited to return to Dublin for an afternoon of insight, discussion and meaningful networking. The programme begins with a buyer roundtable taking place separately, after which buyers join the full group for a collaborative Ireland Network session featuring guest speakers and open conversation. This event brings together buyers and suppliers to explore current challenges across the region, share perspectives, and strengthen the Ireland business travel community. KEY TAKEAWAYS * Build valuable relationships across the Ireland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included If you're a buyer please register here [https://www.itm.org.uk/events/evt-001047]
Showcase
Buyer Only 04 March 2026
TMC Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001043]
Meeting
Buyer Only 05 March 2026
Quarterly Northwest Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting - Lunch included • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers.
