Airline Showcase: London

Sponsored By Lufthansa Group, Etihad Airways, All Nippon Airways (ANA), Finnair, CWT Solutions Group


Airline Showcase: London

The landscape of airline distribution is changing rapidly and keeping up to date can be a challenge.  Airlines have very different approaches to distribution and NDC and as suppliers adapt to these new market dynamics, keeping up to date can be a challenge.  

This full day event provides the perfect platform to discover what’s new in the industry and be aware of developments that could benefit your programme.  See four airlines present individually, with the added benefit of being able to discuss their presentations and review comments as a group. 

Learn about the new developments and offerings from:
- Etihad 
- Lufthansa
- ANA
- Finnair

We will also be joined by two speakers: 
Louise Kilgannon, FESTIVE ROAD/IATA Advisory Board - NDC: Fact or Fiction?
CWT Solutions Group who will be sharing details about how to approach negotiations and how to get RFP ready! 

Delegates have the unique opportunity to put forward questions in advance to the suppliers, helping to shape their presentations. Get straight to the details that matter to you!

Why attend? 
Please see below delegate quotes outlining the value of attending: 

“The ITM Showcase was a valuable exercise to be part of. We constantly seek to improve the services we provide for our staff, and the day provided a welcome forum for frank and open discussion regarding the companies that presented to us. It also was a good opportunity to benchmark the services we currently use.” Chris Button, Travel & Facilities Manager, IGT 

"I would thoroughly recommend an ITM Showcase to anyone looking to wanting to see what is happening in the market or looking to make a change within their programme. I will certainly be keeping an eye out for future ITM showcase." Procurement Manager, Global Financial Services Company

Partners & Sponsors

Other
edyn Group

Title Sponsor

All Nippon Airways (ANA)

edyn Group

Title Sponsor

CWT Solutions Group

edyn Group

Title Sponsor

Etihad Airways

edyn Group

Title Sponsor

Finnair

edyn Group

Title Sponsor

Lufthansa Group

Speakers

FEATURED SPEAKERS

Marco Willa

General Manager Sales UK, Ireland & Iceland | Lufthansa Group

Venue

The Principal London

About Venue

Originally opened in 1898 by the Frederick Hotels Company, and designed by Charles Fitzroy Doll, The Principal London is a Grade II* listed ’grande dame’ hotel that occupies the eastern flank of Russell Square in Bloomsbury. The hotel is currently undergoing refurbishment from top to toe and will combine the rich heritage of the original building with a thoroughly modern sensibility. The Principal London will combine the glamour of its heritage with the character of its location, which

Address

8 Russell Square

London, Greater London, United Kingdom, WC1B 5BE

View On Map

Public Transportation

By Train

Kings Cross St. Pancras London Euston

By Tube

Russell Square (Piccadilly Line)

Parking

The Principal London is a 20-minute drive from the A40 and the A13: simply type in the post code WC1B 5BE to your SatNav or smart phone. The nearest car park is located in Bloomsbury Square, Holborn, WC1A 2RJ.

Location On Map

Registration Fee
Business Buyer Free
Business IP Buyer Free
Connect Buyer Free
Connect IP Buyer Free
Registration Closes

Saturday Jun 09, 2018

1:00 AM Europe/London
Event Time

Monday Jun 11, 2018

10:00 AM to 6:00 PM Europe/London
Venue

The Principal London

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PARTNERS & SPONSORS

UPCOMING EVENTS

Meeting

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As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by Michael Funnell (Barclays). Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a fantastic lunch and such value from
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Social

All Member 17 November 2026

Platinum Ireland Celebration

Join us for ITM’s Platinum Celebration in Ireland, a regional gathering designed to bring our community together as part of ITM’s birthday celebrations. This relaxed social event offers the perfect setting to connect with colleagues, meet new peers and enjoy an evening that reflects the warmth and spirit of Ireland’s business travel community. Attendees can look forward to friendly conversation, meaningful networking and a welcoming atmosphere that celebrates ITM’s milestone year. Whether you are reconnecting with familiar faces or extending your network, this celebration offers a memorable moment to recognise our shared achievements across the region. Further event details will be shared closer to the date. Each ticket include 2 drinks per person and canapés.
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Meeting

Buyer Only 24 November 2026

Buyer Knowledge Exchange: AI Toolkit {Dedicated Topic}

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning
Virtual | Learn more
Meeting

Buyer Only 25 November 2026

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * Agenda * 1:30pm–3:00pm : Private lunch in the Gordon Ramsey Restaurant * 3:00pm–3:30pm : Property tour / show round * 3:30pm–5:00pm : Meeting / option to work * 6:00-9:00pm : Invitation to head together to the ITM Platinum Winter Social being held at the Bo Tree in Marylebone Register here [https://www.itm.org.uk/events/evt-001072] * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential
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Social

All Member 25 November 2026

Platinum Winter Celebration

Join us for ITM’s Winter Social at The BoTree, a striking London venue offering an elegant and contemporary setting in the heart of the city. This special evening brings our community together during the winter season, creating another key moment to connect, reflect and celebrate alongside peers from across the business travel industry. Expect a warm and welcoming atmosphere with relaxed networking, great conversation and a winter-inspired social experience. The BoTree provides a stylish backdrop to reconnect with colleagues, meet new faces and enjoy an evening of connection within the ITM community. Whether you’re catching up with familiar faces or expanding your network, the Winter Social offers a memorable opportunity to come together, share experiences and enjoy being part of ITM. Further details will be shared closer to the event.
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Meeting

Buyer Only 08 December 2026

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Virtual | Learn more
Meeting

Buyer Only 08 December 2026

Chair’s Lunch: Platinum Edition

As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by {TBC}. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a fantastic lunch and such value from hearing from
In Person | Learn more
Webinar

Supplier Only 10 December 2026

Buyer Insights

HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Virtual | Learn more
Meeting

Buyer Only 12 January 2027

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available [https://www.itm.org.uk/static/bke26.png] Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to
Virtual | Learn more
Summit

All Member 21 January 2027

Trending

An ITM Signature Event Start 2027 with a clearer understanding of the priorities shaping business travel. Join us at Trending as we reveal the findings of ITM’s annual Buyer & Supplier Priorities Survey - our flagship research and most downloaded resource, year after year. Completed by ITM members in the lead-up to the event, the survey provides a direct view of the challenges, priorities and areas of focus shaping travel programmes for the year ahead. For buyers, it’s an opportunity to benchmark your priorities against the wider buyer community. For suppliers, it offers valuable insight into what matters most to customers and where their needs are heading. [https://www.itm.org.uk/static/Trending-Banner-2026.png] Alongside the survey findings, our speakers will explore the outlook for 2027 across their areas of expertise, sharing perspectives on emerging trends, industry challenges and opportunities to build stronger, more responsible travel programmes. [https://www.itm.org.uk/image/ITM-Event-Page-Banners-Trending-2025-Buyeres.gif] Further programme and speaker details will be announced in the coming months.
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