Buyer Knowledge Exchange | Distribution, TMC & OBT Special
This event is now SOLD OUT.
Email secretariat to be placed on our waiting list.
During January’s Buyer Knowledge Exchange the group raised ongoing concerns around the impact of changes in airline distribution on their programmes and in particular managing travellers and stakeholders during this time. These market changes and lack of understanding from stakeholders (in some cases) is placing additional pressures when considering going to market for TMC and OBTs.
As a result of that interest this ‘special’ BKE has been scheduled to continue that conversation and delve into the below areas distribution and what the ideal TMC and OBT partners look like in helping buyers navigate this period.
- Protecting the programme & managing stakeholders due to changes in Airline Distribution
- What is needed from TMC & OBT partners
- How to successful to go market during a period of industry change
The discussion will be led by Imogen Furness Global Travel Manager at WTW and Kerrie Henshaw-Cox Associate Director Business Travel at AstraZeneca to ensure everyone on the call has the opportunity to input. There are 30 places available on this working session to support active conversation amongst the group.
Key takeaways
- Shared experience, knowledge, and best practice when it comes to managing changes in airline distribution and stakeholder communication
- Advice on considerations and a sense check on your approach.
What to expect
- Zoom meeting format where delegates are encouraged to switch their camera on to aid participation.
- Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event.
- Time is allocated during the session for additional questions and connections made for further discussion offline.
- Contributions can be added via the chat function for those not wishing to speak.
- Closed Captioning is available for this event.

"…great value, reinforces that you’re focusing on the right projects. It brings your attention to things you may not have considered or been aware of."
"Understanding other issues and resolutions - sometimes before you experience them or knowing you are not alone in experiencing them"
"a great sharing of opinions and challenges with your peers which you may not have access to in your normal daily routine"
Virtual Event
This event will take place on Zoom. After registering for the event the call details will appear below. You will also receive an email directly from Zoom with detailed joining instructions
For those unable to access ZOOM on their company laptops, you can also join via your phone.
Registration Fee
Registration Closes
Thursday Feb 29, 2024
11:30 AM Europe/LondonEvent Time
Thursday Feb 29, 2024
12:30 PM to 1:30 PM Europe/LondonPlatform
ZOOM
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