ITM Spring Conference 2025

Sponsored By FCM, Avanti West Coast, Optimiser, Amex GBT, Blacklane, Reed & Mackay, Healix International, Hilton, American Airlines, British Airways, easyJet, Navan, Direct ATPI, Concur, United Airlines, CTM, Uber For Business, Enterprise Mobility, Conferma, LNER, Virgin Atlantic, Delta Air Lines, Melia Hotels International, Visa, CIBTvisas, Take2Eton, temoji, Bolt Business, BCD Travel, Atriis, Mobility IQ, Etihad Airways, Yotel, CWT, Situ, Air India, Emburse, Wilde Aparthotels, Stitch, Amadeus

ITM Spring Conference 2025

INSPIRE takes place between 29 - 30 April 2025 in Newport

To see our full event agenda, speakers and much more, visit our dedicated Conference site: INSPIRE

Educational Highlights

In addition to the plenaries on the main stage, we provide focused sessions to deliver relevant content relevant to your role.

• Plenaries: Be inspired by travel leaders and influential speakers globally recognised for their pioneering thinking and ingenuity.

• Buyer Knowledge Exchange: An in-person edition of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and foster connections.

• ITM Cares Session: Previously known as our buyer/sponsor session, this connects our partners with the buyer community through an interactive activity that supports local charities.

• Industry Sessions: Choose from a variety of concise educational breakouts covering topics relevant across all sectors.

Networking & Socials

With over 19 hours of networking opportunities, you’ll have plenty of ways to connect with the business travel community throughout the conference.

Networking Hall: Our expo is the heart of the conference, a lively hub for delegates to discover the latest industry trends and engage with others in the community.

• Welcome Party | Expo Happy Hour | Chair’s Party | Gala Dinner & Awards: Participate in a range of exciting social events designed to build lasting professional connections.

The ITM Conference Awards
During the Gala Dinner, we will honour our members for their outstanding contributions to the business travel community. There are two award categories recognising individuals who have demonstrated excellence or made significant contributions to their organisations, travel programmes, the industry, or ITM.

Creating an Inclusive & Sustainable Conference

ITM is committed to delivering a sustainable and inclusive conference experience. We actively promote initiatives that bring our diversity, equity, and inclusion (DE&I) values to life, ensuring an unparalleled delegate experience.

The ITM Buddy Programme: Sign up via registration for our Buddy Programme, designed to welcome solo attendees, those new to ITM/the industry, or those who find social events challenging to navigate. Groups are paired with a friendly buddy from our team of Board Directors and conference veterans, ready to offer support.

Already registered? Please contact secretariat@itm.org.uk to express your interest in joining the programme.

EventWell Hub
Take advantage of our quiet room as a safe space for a 10-minute break. Speak to EventWell Hosts trained in mental health and neurodiversity, or enjoy a peaceful herbal tea or decaf coffee.

Additionally, our Buddy Corners provide opportunities for individuals to connect with others before and during events, ensuring no one experiences the conference alone.

Delegate Pricing

To attend INSPIRE, you must be an ITM Business Member. Current ITM Connect Members can pay for their membership upgrade and delegate fee simultaneously.

Note: The Connect Member Delegate fee includes 12 months of ITM Business Membership.

Get Involved

Stay updated with the latest announcements by following us on Linkedin. Join the conversation using #ITM2025

Interested in sponsoring the event? Contact Chris Goring, Head of Business Development, to learn about our partnership opportunities.

Testimonials

"Excellent organisation with great content. The timing of speakers and sessions were very well timed with a great venue. First time attended and gained so much value, could not fault the entire set up."

"The networking opportunities were just fab. We attend to not only learn but also for relationship building and you gave us plenty of options to do that...as well as providing some great entertainment. The Gala dinner in particular was brilliant"

Partners & Sponsors

Speakers

KEYNOTE SPEAKERS

Andrew Lobbenburg

Head of European Transport Equity Research | Barclays

Georgia Hunter-Bell

Motivational Speaker

Colm Lacy

Chief Commercial Officer | British Airways

Lucas Martin

Senior Vice President of Sales | American Airlines

FEATURED SPEAKERS

Scott Davies

Chief Executive Officer | ITM

Nikki Parsons

Global Travel | Jane Street

Richard Tams

Founder & Director | Tailwind Advisory

Martin Ferguson

Managing Partner | Kintela Group

Daniel Cockton

VP - Global Travel Services | Wood PLC

Paul Tilstone

Founder | temoji

Ian Jones

temojian | temoji

Charlie Sultan

President, Concur | SAP Concur

Carol Fergus

Director - Global Travel, Events and Ground Transportation | Fidelity International

James Finnie

Head of Travel | NES Fircroft

Jenny Sabineu

Sr. Manager, Travel (EMEA/LATAM) & Sustainability | Salesforce

Cristina Chimenti

Head of Travel | Sky UK Limited

Jan T. Jacobsen

Global Procurement Director Travel & Mobility | Accenture

Wayne Lappage

Senior Global Travel and Expense Manager | Yunex Traffic

Caroline Strachan

CEO | FESTIVE ROAD

Michael Riegel

CEO EMEA | Navan

Darren Toohey

Chief Sales & Customer Officer | CTM

Nick Vournakis

EVP and Chief Customer Officer | CWT

Lucy-Anne Bryans

Global Innovation and technology and corporate card lead | EY

Sue Jones

Implementation Specialist - Global Meetings & Events | HSBC

Marcus Eklund

Global Managing Director | FCM

Jim Davidson

Vice Chairman | Accelya

Carly Goodare

Global Travel Manager | AXA XL

Nicholas Nelson

Global Lodgings and EMEIA DM Travel, M&E Leader | EY

Calum Hawley

Global Travel Manager | Endeavour Mining Plc.

Graham Ross

Global Head of Program and Process Enablement | FCM

Stuart Winstone

Group CEO | SilverDoor

Samantha McKnight

Senior Vice President Client Solutions | CIBTvisas

Nick O’Farrell

Head of Global Corporate Accounts | British Airways

Andy Raimond

Optimization Manager - Behavioral Science| AMEX GBT | Amercian Express Global Business Travel

Rachel Barton

Sustainability Product Manager | British Airways

Becky Burton-Stevens

Client Portfolio Lead | Amex GBT

Oliver Henry

Head of Health & Wellbeing | easyJet

Mike Fitzgerald

Senior Manager, Digital Sales | United Airlines

Sam Gillespie

Regional Manager Digital Sales | United Airlines

Kelly Cleeton

Head of Corporate Hotel Payment Solutions | Conferma

Katie Skitterall

Group Commercial Director | Direct ATPI

Jenny Thornton

Director of Technology Solutions | Direct ATPI

Romain Mialane

Director Commercial Solutions | Visa Europe

Annelies Glandorf

Global Experience Programme Manager Corporate Travel | Shell International Ltd

Julie Reeves

Consultant | temoji

Alex Kington

Consultant | temoji

Paul Dear

Regional Vice President - Supplier Management (EMEA) | SAP Concur

Shelley Fletcher-Bryant

Vice President, Sales & Client Management | Advito

Sarah Whiting

Sr. Director Global Solutions Engineering | BCD Travel

Prabhu Sundaram

Director - SCM | Delta Air Lines

Jenny Lithglow

Manager, Commercial Account Management | Navan

Material

Internal Approval Letter (Business Supplier)

Pre Event Material

Upload Date: 03 Oct 2022

For Business Suppliers to get approval to attend Conference

Download

Internal Approval Letter (Connect Supplier)

Pre Event Material

Upload Date: 03 Oct 2022

Letter for Connect Suppliers to get approval to attend Conference

Download

2024 Conference Company List

Pre Event Material

Upload Date: 08 Mar 2024

Delegate company list as of 20.04.24

Download

ITM INSPIRE Company List

Pre Event Material

Upload Date: 18 Mar 2025

ITM INSPIRE Company List as of 18.03.25

Download

Venue

About Venue

Address

Coldra Wood, The Usk Valley, Chepstow Rd

Newport, Wales, United Kingdom, NP18 1HQ

View On Map

Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee

Business - IP Supplier £ 949.00 (Ex. VAT)

Business - IP Buyer Free

Business - Supplier £ 949.00 (Ex. VAT)

Business - Buyer Free

Connect - IP Supplier £ 1288.00 (Ex. VAT)

Connect - IP Buyer £ 289.00 (Ex. VAT)

Connect - Supplier £ 1288.00 (Ex. VAT)

Connect - Buyer £ 289.00 (Ex. VAT)

Registration Closes

Friday Apr 25, 2025

3:30 PM Europe/London

Event Starts

Tuesday Apr 29, 2025

9:45 AM Europe/London

Event Ends

Wednesday Apr 30, 2025

11:45 PM Europe/London

Venue

Celtic Manor

Newport

PARTNERS & SPONSORS

UPCOMING EVENTS

Networking

All Member 01 May 2025

Charity Golf Day

SOLD OUT We have now reached capacity for this event. If you would like to be placed on our waitlist, please contact us here [Secretariat@itm.org.uk?subject=Inspire%20Golf%20Day%20Waitlist]. Calling all golfers…! Our spring conference, INSPIRE [http://www.itm.org.uk/inspire], is taking place at Celtic Manor Resort. With three championship golf courses and a legacy as the home of the 2010 Ryder Cup, we couldn’t resist the opportunity to enjoy a round of golf while supporting our ITM Cares charity! The day after INSPIRE concludes, join us for a very special golfing event at the world-famous Montgomerie Course on Thursday, 1 May, in partnership with Enterprise Mobility. This dramatic par-69 challenge will be our home for the day as we raise funds for ITM Cares’ chosen charity for 2025: Pumping Marvellous. For just £30 per person, you’ll enjoy a full day of golf at this renowned course, complete with refreshments at our halfway house and a grab-and-go

In Person | Learn more

Networking

Buyer Only 14 May 2025

Exclusive Ireland Buyer Evening

We are excited to return to Dublin for an evening of networking! Join us in the heart of Dublin for a unique opportunity to connect with like-minded professionals over an engaging evening of networking. Whether you’re looking to grow your network, share ideas, or simply enjoy meaningful conversations in a relaxed setting, this event promises to provide valuable insights into the latest trends in business travel. Key takeaways * Establish and build valuable connections * Learn from our diverse community and raise your profile within business travel * Develop collaborations that contribute to positive change within the industry What to expect * * Including canapés and drinks * An exclusive evening for a select group of buyers (15 capacity)

In Person | Learn more

Meeting

Buyer Only 20 May 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can

Virtual | Learn more

Meeting

Buyer Only 20 May 2025

Chair’s Lunch

Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM's Chair, in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally

In Person | Learn more

Meeting

Buyer Only 20 May 2025

Scotland Buyer Lunch

Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers, in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a

In Person | Learn more

Webinar

Supplier Only 22 May 2025

Buyer Insights

A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for

Virtual | Learn more

Meeting

Buyer Only 03 June 2025

Buyer Knowledge Exchange

Virtual | Learn more

Webinar

Supplier Only 05 June 2025

Buyer Insights

Virtual | Learn more

Meeting

Buyer Only 11 June 2025

Quarterly Northwest Buyer Meet

Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers. Rated by Your Peers: How Attendees Have Benefitted “Great discussions

In Person | Learn more

Networking

Buyer Only 11 June 2025

Exclusive Manchester Buyer Evening

We are excited to return to Manchester for an evening of networking! Join us in the heart of Manchester for a unique opportunity to connect with like-minded professionals over an engaging evening of networking. Whether you’re looking to grow your network, share ideas, or simply enjoy meaningful conversations in a relaxed setting, this event promises to provide valuable insights into the latest trends in business travel. Key Takeaways: • Establish and build valuable connections • Learn from our diverse community and raise your profile within the business travel sector • Develop collaborations that contribute to positive change across the industry What to Expect: • A warm welcome to all delegates, with food and refreshments available throughout the event • Exclusive networking opportunities with fellow buyer peers

In Person | Learn more

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ITM Spring Conference 2025