Connecting, Informing and Educating Business Travel Buyers for over 60 years
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Gain knowledge and insights through our comprehensive training and events calendar, including regional and social networking.

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Access and download a wide range of templates, reports, guides and data packs to support travel management and programme negotiations.

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A community with the warmth of ITM is hard to find. Seeing is believing, so check out the moments captured at our most recent events!

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Every year, over 500 business travel professionals come together at ITM's spring conference to share knowledge, build connections, and create lasting memories. Immerse yourself in the highlights of last year's event...


All Member 13 May 2024

Neurodiversity Webinar

We'll be continuing the conversation around how neurodivergent people experience in person events, Part 2 of our Neurodiversity Webinar looks at what things we should all be aware of. Join us as we identity practical solutions that can be put in place to help create a more inclusive conference, meeting or event.  More details to follow.
Virtual | Learn more

All Member 24 April 2024

ITM Conference 2024

EMPOWER TAKES PLACE BETWEEN 24 - 25 APRIL 2024 IN BRIGHTON   THE ITM CONFERENCE HAS OFFICIALLY SOLD OUT. IF YOU WOULD LIKE TO BE PLACED ON OUR WAIT LIST PLEASE CONTACT SECRETARIAT@ITM.ORG.UK [] "We’re excited to be back in Brighton for the ITM empower Conference! We will aim to help empower your travel programme, career, wellbeing, ESG focus and individuality.   The ITM Annual Conference is an industry showpiece and you’ll enjoy two days and three evenings to network, collaborate and learn with your industry peers and partners.   We work hard to make this the warmest, most welcoming event on the calendar and our community creates a uniquely friendly and engaging atmosphere. The Conference will culminate with the ITM Gala Dinner where we will be answering the big question; how will we top last year’s entertainment?" Scott Davies, ITM | CEO [] Educational Highlights  In addition to the
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All Member 26 March 2024

Mastering Negotiation and Influence

MASTERING NEGOTIATION AND INFLUENCE IN A CHANGING BUSINESS TRAVEL LANDSCAPE  A curated training session conducted by SBR Consulting [] experts, designed to maximize your professional potential and give you the tools needed to succeed in your role. In today's rapidly changing business travel industry, organizations and professionals need to adapt and navigate through various challenges. This training is designed to equip participants with the essential negotiation and influence skills required to excel in this dynamic environment. The 60-minute virtual event aims to leave delegates with the knowledge and tools required to successfully negotiate contracts, build strategic partnerships, and drive positive outcomes amidst ongoing industry transformations, whether on the buyer or supplier side of the industry. Interaction will be via ‘chat’ whereby the delegate can comment, share and respond anonymously. Key Takeaways: * Improved negotiation skills to achieve favourable outcomes in business travel contracts and agreements. * Enhanced ability
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Buyer Only 21 March 2024

Chair’s Lunch

REGISTRATION FOR THIS EVENT IS NOW CLOSED PLEASE CONTACT SECREATARIAT@ITM.ORG.UK [] TO BE PLACED ON OUR WAITLIST Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM Chair, Nikki Parsons in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion
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ITM membership benefits the entire business travel community. Click on a membership type to find out how...

Buyer Membership

Buyer Membership

I am responsible
for procuring, managing
or booking travel
for my organisation.

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Supplier Membership

Supplier Membership

I am responsible
for supplying products
& services to the
travel industry.

Find out more >



A supplier company such
as a Hotel, Airline or
Travel Management

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What’s New

Driving Sustainable Impact: Three Years of ITM and Event Cycle Collaboration

For the third year in a row, ITM and Event Cycle have come together to continue working to make the annual ITM Conference sustainable | read more >

ITM Neurodiversity Webinar Raises Awareness of How to Make Events More Inclusive

ITM hosted the second in a series of webinars this week to raise awareness of the needs of neurodiverse individuals when attending meetings and events, and share practical solutions for creating a more inclusive experience | read more >

Travel Managers Discuss Data Strategies, C-Suite Hotel Programmes and TMC Partners at latest ITM Buyer Knowledge Exchange

“Does your organisation have a separate hotel programme for senior executives, allowing them to stay wherever they want, or does your C-suite have to use the standard on-size fits all hotel booking policy?” This was one of the questions put to Global, EMEA and UK buyers attending ITM’s latest Buyer Knowledge Exchange session on 19 March 2024. | read more >

Airline Distribution is put in the Spotlight at Special ITM Buyer Knowledge Exchange Session

The increasing ‘noise’ from travellers wanting to book direct with airlines, and friction from stakeholders about the need to use a TMC, are among the greatest challenges that | read more >

10 Ways to Cut Your Travel Carbon Footprint

Check out these top tips from sustainability experts and travel buyers at ITM's Road to Net Zero Conference Summit | read more >

Meetings & Expense in the Spotlight at Special Buyer Knowledge Exchange

The decision-making process for creating a meeting & events (M&E) policy, understanding the volume of meetings in the pipeline, spend threshold rules, non-compliance, internal communication | read more >