#Trending

Sponsored By British Airways, American Airlines, Amadeus, FREENOW for Business, Amex GBT, TRIPBAM


#Trending

During this event we will hear and debate how our esteemed speakers see 2023 in relation to their industry and remits.  They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2023 and beyond.   
 
We will also share the results of our annual Buyer Priorities survey which was distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.

*Our agenda is subject to change

Agenda

Thu 8th Dec

10:00 AM
Welcome

Opening & Introduction

Join Scott Davies and Alison Rogan as they reflect on 2022 before swiftly changing their focus to the year ahead and how, as a community and industry, we can work collaboratively to strengthen programmes, partnerships and our industry’s attractiveness.


Scott will share ITM's recent buyer survey results which will set out the collective view of ITM's buyer members in terms of their priorities and focus for 2023.

agenda speaker image
Alison Rogan
Head of Travel and Events | HSBC
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Scott Davies
Chief Executive Officer | ITM
10:15 AM
Session

Explore, Interpret, Discuss

During this session we hear from ITMs Chair, Alison Rogan, and a panel of expert Travel Managers as they review the buyer priority survey results and delve into some of the standout statistics. They will also discuss their views on the priorities for 2023, what’s driving them and what they expect will be there focus in 2023.

The session will also touch on the current state of the industry and how they view their supplier partnerships evolving in the year ahead.

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Alison Rogan
Head of Travel and Events | HSBC
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Beejal Ruparelia
Meet and Travel Leader | IKEA Group
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Nikki Rogan
Senior Strategic Customer Success Manager | Spotnana
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Jan T. Jacobsen
Global Procurement Director Travel & Mobility | Accenture
10:45 AM
Session

Resilience & Reinvention- How Airlines Overcome, Adapt, and Reposition after Global Shocks

As business travel continues to rebound what can we truly expect of the airport experience in 2023 and beyond. Are security lines and 3-hour check-in requirements the new norm, or is there light at the end of the long pandemic tunnel.

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Kerrie Henshaw-Cox
Director Global Procurement | AstraZeneca
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Rhett Workman
Managing Director, Europe and Asia-Pacific | American Airlines
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Richard Treeves
Head of Integrated Ops Control | British Airways
11:10 AM
Session

Business Consulting– What Lies Ahead?

Dan Beauchamp will identify some of the key trends and challenges that will impact travel in 2023 and ask how travel buyers and managers can respond. Against the background of economic uncertainty, shifting work patterns, new and accelerating corporate priorities, and changing traveller expectations, what do travel managers need to do to support their travellers and enable their organisations. By taking the initiative on these critical issues, travel managers have an opportunity to grow their role and influence among their peers.

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Dan Beauchamp
Vice President Consulting | Amex GBT
11:35 AM
Networking

Networking Break

12:00 PM
Session

Round Table Working Session

Following the morning break, delegates will work together in small groups to discuss the results and share back what stands out for them. Identifying tangible actions that buyers could take, alongside their supplier partners, to address and/or support some of the priorities or challenges.

 
Each group will take a few minutes to report back at the end of the session.

12:25 PM
Session

Where Do We Go From Here? Forecasting Air and Hotel Pricing

During this session TRIPBAM will look at projected airfare and hotel pricing for the next 6 months and what it means for your travel programme.


Utilising TRIPBAM's full data and analytics, we will also cover:
• Expected industry trends and forecasts
• Practical steps to maximise savings opportunities
• Recommendations for a strategic programme in the future

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James Marchant
Head of Business Development | easyJet
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Tracy Adams-Regnerus
Manager, Global Travel Operations | RELX Group PLC
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Lauren Reay
Account Director - Managed Partnerships | Amercian Express Global Business Travel
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Peter Grover
Managing Director | TRIPBAM
12:50 PM
Networking

Networking Lunch

1:40 PM
Session

The future of work is here - Can your T&E keep up?

Hear from some of the leading suppliers and thought leaders in the Ground Transportation space around the current challenges and future trends of the industry. 

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Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
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Graeme Milne
Director Sales & Account Management UK,I and Nordics | Amadeus Cytric
2:05 PM
Session

Is 2023 the year of the modal shift?

In this presentation, Niall Carlson, General Manager at FREE NOW Ireland, will explore what is coming next for ground transportation in line with the growing sustainability focus and multi-modal shift. Niall will highlight what this means to travel buyers and how they can prepare for a successful 2023.

2:30 PM
Session

The Big Idea: Unveiled

Talent is hard to come by and even harder to attract when an industry loses its lustre. How do we make travel a reason people want to work for an organisation, or indeed join the travel industry itself? We’ll share key findings from a GBTA Europe workshop on this existential issue – including how D&I, modern technologies, traveller well-being, and sustainability can support a fundamental shift in perception. 

agenda speaker image
Tony McGetrick
VP & Director of Sales & Marketing, UK & Ireland | BCD Travel
2:55 PM
Closing

Event Close

Partners & Sponsors

Other
edyn Group

Title Sponsor

Amadeus

edyn Group

Title Sponsor

American Airlines

edyn Group

Title Sponsor

Amex GBT

edyn Group

Title Sponsor

British Airways

edyn Group

Title Sponsor

FREENOW for Business

edyn Group

Title Sponsor

TRIPBAM

Speakers

FEATURED SPEAKERS

Alison Rogan

Head of Travel and Events | HSBC

[10:00 AM - 10:15 AM], [10:15 AM - 10:45 AM]

Tony McGetrick

VP & Director of Sales & Marketing, UK & Ireland | BCD Travel

[2:30 PM - 2:55 PM]

Nikki Rogan

Senior Strategic Customer Success Manager | Spotnana

[10:15 AM - 10:45 AM]

Jan T. Jacobsen

Global Procurement Director Travel & Mobility | Accenture

[10:15 AM - 10:45 AM]

Graeme Milne

Director Sales & Account Management UK,I and Nordics | Amadeus Cytric

[1:40 PM - 2:05 PM]

Rhett Workman

Managing Director, Europe and Asia-Pacific | American Airlines

[10:45 AM - 11:10 AM]

Richard Treeves

Head of Integrated Ops Control | British Airways

[10:45 AM - 11:10 AM]

Lauren Reay

Account Director - Managed Partnerships | Amercian Express Global Business Travel

[12:25 PM - 12:50 PM]

Material

Event Photos | Trending 2022

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View the full set of photos from the 2022 Trending Summit

Trending Summit 2022 | Slide Deck

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Set of slides from the event 

Trending Summit 2022 | FREENOW Slides

Post Event Material

Upload Date: 12 Dec 2022

The full slide deck from FREENOW

Venue

Tower Suites by Blue Orchid

About Venue

Commanding stunning views over the River Thames and the Tower of London, Tower Suites is dominating the game for luxury hotels with a view. Boasting some of the best panoramic views from 5 star hotels and apartments in Central London, the city’s famous business district is right on the doorstep; in the midst of some of London’s most iconic tourist attractions, the financial heartland, and Tower Hill station

Address

100 Minories

London, Greater London, United Kingdom, EC3N 1JY

View On Map

Public Transportation

By Train

15min walk from Liverpool Street Station

By Tube

Tower Hill Tube Station

Parking

Nearest parking available is the Minories Car Park and Q-Park Car Park

Location On Map

Registration Fee
Non Members £ 99.00 (Ex. VAT)
Business Buyer Free
Connect Buyer £ 79.00 (Ex. VAT)
Business Supplier Free
Connect Supplier £ 79.00 (Ex. VAT)
Business IP Buyer Free
Connect IP Buyer £ 79.00 (Ex. VAT)
Business IP Supplier Free
Connect IP Supplier £ 79.00 (Ex. VAT)
Registration Closes

Wednesday Dec 07, 2022

12:00 AM Europe/London
Event Time

Thursday Dec 08, 2022

10:00 AM to 3:00 PM Europe/London
Venue

Tower Suites by Blue Orchid

London

PARTNERS & SPONSORS

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Webinar

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