#Trending

Sponsored By British Airways, American Airlines, Amadeus, FREE NOW for Business, American Express Global Business Travel, TRIPBAM


#Trending

During this event we will hear and debate how our esteemed speakers see 2023 in relation to their industry and remits.  They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2023 and beyond.   
 
We will also share the results of our annual Buyer Priorities survey which was distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.

*Our agenda is subject to change

Agenda

Thu 8th Dec

10:00 AM
Welcome

Opening & Introduction

Join Scott Davies and Alison Rogan as they reflect on 2022 before swiftly changing their focus to the year ahead and how, as a community and industry, we can work collaboratively to strengthen programmes, partnerships and our industry’s attractiveness.


Scott will share ITM's recent buyer survey results which will set out the collective view of ITM's buyer members in terms of their priorities and focus for 2023.

agenda speaker image
Alison Rogan
Director, Head of Travel and Expense | Barclays
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Scott Davies
Chief Executive Officer | ITM
10:15 AM
Session

Explore, Interpret, Discuss

During this session we hear from ITMs Chair, Alison Rogan, and a panel of expert Travel Managers as they review the buyer priority survey results and delve into some of the standout statistics. They will also discuss their views on the priorities for 2023, what’s driving them and what they expect will be there focus in 2023.

The session will also touch on the current state of the industry and how they view their supplier partnerships evolving in the year ahead.

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Alison Rogan
Director, Head of Travel and Expense | Barclays
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Beejal Ruparelia
Meet and Travel Leader | IKEA Group
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Nikki Rogan
Global Travel Director | Fujitsu
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Jan T. Jacobsen
Global Procurement Director Travel & Mobility | Accenture
10:45 AM
Session

Resilience & Reinvention- How Airlines Overcome, Adapt, and Reposition after Global Shocks

As business travel continues to rebound what can we truly expect of the airport experience in 2023 and beyond. Are security lines and 3-hour check-in requirements the new norm, or is there light at the end of the long pandemic tunnel.

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Kerrie Henshaw-Cox
Associate Director - Business Travel | AstraZeneca
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Rhett Workman
Managing Director, Europe and Asia-Pacific | American Airlines
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Richard Treeves
Head of Integrated Ops Control | British Airways
11:10 AM
Session

Business Consulting– What Lies Ahead?

Dan Beauchamp will identify some of the key trends and challenges that will impact travel in 2023 and ask how travel buyers and managers can respond. Against the background of economic uncertainty, shifting work patterns, new and accelerating corporate priorities, and changing traveller expectations, what do travel managers need to do to support their travellers and enable their organisations. By taking the initiative on these critical issues, travel managers have an opportunity to grow their role and influence among their peers.

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Dan Beauchamp
Head of Global Business Consulting | American Express Global Business Travel
11:35 AM
Networking

Networking Break

12:00 PM
Session

Round Table Working Session

Following the morning break, delegates will work together in small groups to discuss the results and share back what stands out for them. Identifying tangible actions that buyers could take, alongside their supplier partners, to address and/or support some of the priorities or challenges.

 
Each group will take a few minutes to report back at the end of the session.

12:25 PM
Session

Where Do We Go From Here? Forecasting Air and Hotel Pricing

During this session TRIPBAM will look at projected airfare and hotel pricing for the next 6 months and what it means for your travel programme.


Utilising TRIPBAM's full data and analytics, we will also cover:
• Expected industry trends and forecasts
• Practical steps to maximise savings opportunities
• Recommendations for a strategic programme in the future

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James Marchant
Head of Business Development | easyJet
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Tracy Adams-Regnerus
Manager, Global Travel Operations | RELX Group PLC
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Lauren Reay
Account Director - Managed Partnerships | PPHE - Park Plaza Hotels Europe
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Peter Grover
Managing Director | TRIPBAM
12:50 PM
Networking

Networking Lunch

1:40 PM
Session

The future of work is here - Can your T&E keep up?

Hear from some of the leading suppliers and thought leaders in the Ground Transportation space around the current challenges and future trends of the industry. 

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Samantha McKnight
Vice President Enterprise Sales | CIBTvisas
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Graeme Milne
Director Sales & Account Management UK,I and Nordics | Cytric by Amadeus
2:05 PM
Session

Is 2023 the year of the modal shift?

In this presentation, Niall Carlson, General Manager at FREE NOW Ireland, will explore what is coming next for ground transportation in line with the growing sustainability focus and multi-modal shift. Niall will highlight what this means to travel buyers and how they can prepare for a successful 2023.

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Niall Carson
Head of Sales | FREE NOW for Business
2:30 PM
Session

The Big Idea: Unveiled

Talent is hard to come by and even harder to attract when an industry loses its lustre. How do we make travel a reason people want to work for an organisation, or indeed join the travel industry itself? We’ll share key findings from a GBTA Europe workshop on this existential issue – including how D&I, modern technologies, traveller well-being, and sustainability can support a fundamental shift in perception. 

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Tony McGetrick
VP & Director of Sales & Marketing, UK & Ireland | BCD Travel
2:55 PM
Closing

Event Close

Partners & Sponsors

Other
edyn Group

Title Sponsor

Amadeus

edyn Group

Title Sponsor

American Airlines

edyn Group

Title Sponsor

American Express Global Business Travel

edyn Group

Title Sponsor

British Airways

edyn Group

Title Sponsor

FREE NOW for Business

edyn Group

Title Sponsor

TRIPBAM

Speakers

FEATURED SPEAKERS

Alison Rogan

Director, Head of Travel and Expense | Barclays

[10:00 AM - 10:15 AM], [10:15 AM - 10:45 AM]

Tony McGetrick

VP & Director of Sales & Marketing, UK & Ireland | BCD Travel

[2:30 PM - 2:55 PM]

Nikki Rogan

Global Travel Director | Fujitsu

[10:15 AM - 10:45 AM]

Jan T. Jacobsen

Global Procurement Director Travel & Mobility | Accenture

[10:15 AM - 10:45 AM]

Graeme Milne

Director Sales & Account Management UK,I and Nordics | Cytric by Amadeus

[1:40 PM - 2:05 PM]

Niall Carson

Head of Sales | FREE NOW for Business

[2:05 PM - 2:30 PM]

Rhett Workman

Managing Director, Europe and Asia-Pacific | American Airlines

[10:45 AM - 11:10 AM]

Richard Treeves

Head of Integrated Ops Control | British Airways

[10:45 AM - 11:10 AM]

Dan Beauchamp

Head of Global Business Consulting | American Express Global Business Travel

[11:10 AM - 11:35 AM]

Lauren Reay

Account Director - Managed Partnerships | PPHE - Park Plaza Hotels Europe

[12:25 PM - 12:50 PM]

Material

Event Photos | Trending 2022

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View the full set of photos from the 2022 Trending Summit

Trending Summit 2022 | Slide Deck

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Set of slides from the event 

Trending Summit 2022 | FREENOW Slides

Post Event Material

Upload Date: 12 Dec 2022

The full slide deck from FREENOW

Venue

Tower Suites by Blue Orchid

About Venue

Commanding stunning views over the River Thames and the Tower of London, Tower Suites is dominating the game for luxury hotels with a view. Boasting some of the best panoramic views from 5 star hotels and apartments in Central London, the city’s famous business district is right on the doorstep; in the midst of some of London’s most iconic tourist attractions, the financial heartland, and Tower Hill station

Address

100 Minories

London, Greater London, United Kingdom, EC3N 1JY

View On Map

Public Transportation

By Train

15min walk from Liverpool Street Station

By Tube

Tower Hill Tube Station

Parking

Nearest parking available is the Minories Car Park and Q-Park Car Park

Location On Map

Registration Fee
Non Members £ 99.00 (Ex. VAT)
Business Buyer Free
Connect Buyer £ 79.00 (Ex. VAT)
Business Supplier Free
Connect Supplier £ 79.00 (Ex. VAT)
Business IP Buyer Free
Connect IP Buyer £ 79.00 (Ex. VAT)
Business IP Supplier Free
Connect IP Supplier £ 79.00 (Ex. VAT)
Registration Closes

Wednesday Dec 07, 2022

12:00 AM Europe/London
Event Time

Thursday Dec 08, 2022

10:00 AM to 3:00 PM Europe/London
Venue

Tower Suites by Blue Orchid

London

PARTNERS & SPONSORS

UPCOMING EVENTS

Showcase

Buyer Only 06 March 2024

OBT Showcase (Part 1 of 2)

The current environment has raised a multitude of challenges for the OBT. Their importance within the ecosystem is unquestionable but what will their future focus be when it comes to investment and re-prioritising their customer propositions? The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller.   Part 1 of 2 | REGISTER FOR PART 2 [https://www.itm.org.uk/events/evt-000941] Key takeaways * Benchmark your current OBT against their competitors. * Discover what is new in the world of OBTs, from small to large providers. * Ask anonymous questions directly to the showcase presenters. What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our 4 carefully selected suppliers. * Ask
Virtual | Learn more
Meeting

Buyer Only 06 March 2024

Manchester Buyer Roundtable

Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by an ITM representative. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What
In Person | Learn more
Showcase

Buyer Only 13 March 2024

OBT Showcase (Part 2 of 2)

The current environment has raised a multitude of challenges for the OBT. Their importance within the ecosystem is unquestionable but what will their future focus be when it comes to investment and re-prioritising their customer propositions? The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller.   Part 2 of 2 | R [https://www.itm.org.uk/events/evt-000941]EGISTER FOR PART 1 [https://www.itm.org.uk/events/evt-000940] Key takeaways * Benchmark your current OBT against their competitors. * Discover what is new in the world of OBTs, from small to large providers. * Ask anonymous questions directly to the showcase presenters. What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our 4 carefully selected suppliers. * Ask anonymous questions
Virtual | Learn more
Meeting

Buyer Only 19 March 2024

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Showcase

Buyer Only 20 March 2024

TMC Showcase

The current environment has raised a multitude of challenges for the TMC community from transaction fees falling to near zero and bookings tools being switched off. Their importance within the ecosystem is unquestionable but what will their future focus be when it comes to investment and re-prioritising their customer propositions? The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark your current TMC against their competitors. * Discover what is new in the world of TMCs, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our 4 carefully selected suppliers.
Virtual | Learn more
Meeting

Buyer Only 20 March 2024

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if
In Person | Learn more
Webinar

Supplier Only 21 March 2024

Buyer Insights Webinar

A concise 30-minute industry update using buyer insights taken from our Buyer Knowledge Exchange (BKE) two days prior to the event.   Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed.   Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions before the event during registration and throughout the event using the Q&A tab. * Closed Captioning is available for this event. [https://dkbmbajk8ggfc.cloudfront.net/image/bi.png] Rated by you: how your peers have benefitted
Virtual | Learn more
Meeting

Buyer Only 21 March 2024

Chair’s Lunch

REGISTRATION FOR THIS EVENT IS NOW CLOSED PLEASE CONTACT SECREATARIAT@ITM.ORG.UK [secreatariat@itm.org.uk?subject=Chairs%20Lunch%2021%20March] TO BE PLACED ON OUR WAITLIST Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM Chair, Nikki Parsons in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion
In Person | Learn more
Training

All Member 26 March 2024

Mastering Negotiation and Influence

MASTERING NEGOTIATION AND INFLUENCE IN A CHANGING BUSINESS TRAVEL LANDSCAPE  A curated training session conducted by SBR Consulting [https://sbrconsulting.com/] experts, designed to maximize your professional potential and give you the tools needed to succeed in your role. In today's rapidly changing business travel industry, organizations and professionals need to adapt and navigate through various challenges. This training is designed to equip participants with the essential negotiation and influence skills required to excel in this dynamic environment. The 60-minute virtual event aims to leave delegates with the knowledge and tools required to successfully negotiate contracts, build strategic partnerships, and drive positive outcomes amidst ongoing industry transformations, whether on the buyer or supplier side of the industry. Interaction will be via ‘chat’ whereby the delegate can comment, share and respond anonymously. Key Takeaways: * Improved negotiation skills to achieve favourable outcomes in business travel contracts and agreements. * Enhanced ability
Virtual | Learn more
Conference

All Member 24 April 2024

ITM Conference 2024

EMPOWER TAKES PLACE BETWEEN 24 - 25 APRIL 2024 IN BRIGHTON [HTTPS://DKBMBAJK8GGFC.CLOUDFRONT.NET/IMAGE/COPY-OF-COPY-OF-COPY-OF-WEBSITE-BANNER-RESOURCE.PNG] [https://www.itm.org.uk/events/registrationinformation?eventId=64f8a026057deb0a37c00962] "We’re excited to be back in Brighton for the ITM empower Conference! We will aim to help empower your travel programme, career, wellbeing, ESG focus and individuality.   The ITM Annual Conference is an industry showpiece and you’ll enjoy two days and three evenings to network, collaborate and learn with your industry peers and partners.   We work hard to make this the warmest, most welcoming event on the calendar and our community creates a uniquely friendly and engaging atmosphere. The Conference will culminate with the ITM Gala Dinner where we will be answering the big question; how will we top last year’s entertainment?" Scott Davies, ITM | CEO [https://sand-itm.optimiser.site/image/Untitled-design.png] Educational Highlights  In addition to the plenaries on the main stage, we provide focused sessions to deliver relevant content relevant to your role.   [https://sand-itm.optimiser.site/image/1.png] [https://www.flickr.com/photos/196016593@N06/sets/72177720308145099/] Plenaries: be inspired
In Person | Learn more