thrive 2.0

Sponsored By LNER, Synergy Global Housing, Qatar Airways, Amex GBT, FREENOW for Business, Enterprise Mobility, FCM, BCD Travel, TRIPBAM, edyn, Gett, oneworld, Skytra, GATE8 Luggage, Nina & Pinta Consulting


thrive 2.0

thrive 2.0 aims to give you the latest building blocks to help you seize new opportunities and effectively pivot your approach, your business and your product/ service. Taking place on 29th September this one-day event aims to provide you with the collective insights and learnings you need to successfully shift to a new strategy.

As a continuation of our thrive conference in May, this event will be brought to you virtually via our interactive platform. Supporting you with the same high-quality content and knowledgeable speakers, you have come to expect from ITM. Register now to avoid disappointment.

Agenda Highlights (subject to change)
  • Industry Health Check
  • Global Airline CEO Interview
  • Keynote speakers - John Snyder (BCD Travel), Reggie Aggarwal (CVENT) & Rob Gurney (oneworld)
  • The Future of Meetings & Events
  • Ground Transport First
  • Servicing the Recovery - Ground Transportation & Serviced Apartments
  • Supplier Contracting In The New World (Air, Accommodation, Ground, Rail & TMC)
  • Pivot & Prove
  • And more! 

Register now and you will be sent your unique login instructions one week before the event.

You must be an ITM member to attend the event.
Not an ITM member? You can register as an ITM Connect member for FREE here.

Partners & Sponsors

Other
edyn Group

Title Sponsor

Amex GBT

edyn Group

Title Sponsor

BCD Travel

edyn Group

Title Sponsor

edyn

edyn Group

Title Sponsor

Enterprise Mobility

edyn Group

Title Sponsor

FCM

edyn Group

Title Sponsor

FREENOW for Business

edyn Group

Title Sponsor

GATE8 Luggage

edyn Group

Title Sponsor

Gett

edyn Group

Title Sponsor

LNER

edyn Group

Title Sponsor

Nina & Pinta Consulting

edyn Group

Title Sponsor

oneworld

edyn Group

Title Sponsor

Qatar Airways

edyn Group

Title Sponsor

Skytra

edyn Group

Title Sponsor

Synergy Global Housing

edyn Group

Title Sponsor

TRIPBAM

Speakers

KEYNOTE SPEAKERS

FEATURED SPEAKERS

Emma Jones

Vice President, Multinational Client Management EMEA | Amex GBT

Carol Fergus

Director - Global Travel, Events and Ground Transportation | Fidelity International

David McNeill

AVP, Global Corporate Sales, EMEA & APAC | Enterprise Mobility

Peter Jenkins

General Manager - Sales & Marketing, Northern Europe | International SOS

Elise Weber

Skytra Co-founder / Chief Sales & Marketing Officer | Skytra

Venue

ITM Virtual

About Venue

Our preferred platform is Zoom. For those unable to access Zoom on their company laptops, you can also join in via your phone.

Address

Zoom

ITM Virtual, null, United Kingdom,

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Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee
Business Buyer Free
Business IP Buyer Free
Business IP Supplier Free
Business Supplier Free
Connect Buyer £ 39.00 (Ex. VAT)
Connect IP Buyer £ 39.00 (Ex. VAT)
Connect IP Supplier £ 39.00 (Ex. VAT)
Connect Supplier £ 39.00 (Ex. VAT)
Non-Member £ 49.00 (Ex. VAT)
Registration Closes

Tuesday Sep 29, 2020

1:00 AM Europe/London
Event Time

Tuesday Sep 29, 2020

11:00 AM to 5:00 PM Europe/London
Venue

ITM Virtual

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PARTNERS & SPONSORS

UPCOMING EVENTS

Meeting

Buyer Only 04 November 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Webinar

Supplier Only 06 November 2025

Buyer Insights

A BRAND NEW FORMAT FOR 2025  Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Virtual | Learn more
Webinar

All Member 11 November 2025

Neurodiversity and Air Travel

NEURODIVERSITY AND AIR TRAVEL Are travellers Neurodiversity needs met? What needs to be done in the future to accommodate travellers with different needs? As part of our ongoing commitment to support our wonderfully diverse community we are working with established partners within the industry to inspire truly inclusive travel programmes, products and services across all sectors. Following on from our focus on Neurodiversity in Meeting & Events, Neuordiversity and Mental Health and more recently we ran a session on Neurodiversity and Accommodation, we are now moving our focus to Neurodiversity & Air Travel. Join Tiffany Casson, Intel as she discusses airport quiet spaces and changes being implemented with accessibility expert, Anna-Ruth Cockerham. Rated by you: how your peers have benefitted from previous webinars “…there is no better way to encourage engagement than through people sharing their own stories and experiences…” “Great speakers who shared many examples” Related Resource Inntel's Inclusive Meetings & Events Checklist
Virtual | Learn more
Networking

All Member 12 November 2025

Scotland Network

We are excited to return to Scotland for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer meeting before we welcome our supplier partners to join us.   Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout * Networking and bowling (Yes, you read that correctly!)
In Person | Learn more
Networking

All Member 19 November 2025

Ireland Network

We are excited to return to Dublin for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer roundtable before we welcome our supplier partners to join us.   Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout (see agenda for more details) * Delegates will sit at round tables facing the stage (which are unallocated – free seating) * We actively encourage delegate participation and have dedicated times within the agenda to engage * Networking post event including canapés and drinks.
In Person | Learn more
Showcase

Buyer Only 20 November 2025

Technology Showcase Pt 1

The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001026]
Virtual | Learn more
Showcase

Buyer Only 26 November 2025

Technology Showcase Pt 2

The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001008]
Virtual | Learn more
Social

All Member 27 November 2025

Winter Social

Celebrate the Season with Style!   We’re excited to invite you to our Winter Social, where 75 of our community members will come together for an evening of festive networking, delicious food, and good cheer. Join us for an unforgettable night, where you can enjoy the holiday spirit in a relaxed and vibrant atmosphere.   Key Takeaways:   • Build valuable connections in a relaxed, social setting • Enjoy a festive evening with peers from across the industry • Unwind and celebrate the season with great food and drinks   What to Expect:   • Two complimentary drinks included with your ticket • A private bar open exclusively for our event, offering a wide range of beverages   We look forward to celebrating with you and sharing a memorable evening of networking, great food, and festive fun!   Please note, spaces are limited and available to the first 75 registrants. This event is exclusively for
In Person | Learn more
Social

All Member 04 December 2025

Mentoring Social

Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community.   This is a fantastic opportunity to connect with fellow participants in a friendly, social setting.   Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. Note: This event has a limited capacity! Book now to avoid disappointment!    We look forward to welcoming you!
In Person | Learn more
Meeting

Buyer Only 09 December 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more