ITM Conference 2024

Sponsored By EventWell, Trees4Travel Limited, Avanti West Coast


Register Now

ITM Conference 2024

empower takes place between 24 - 25 April 2024 in Brighton

"We’re excited to be back in Brighton for the ITM empower Conference! We will aim to help empower your travel programme, career, wellbeing, ESG focus and individuality.
 
The ITM Annual Conference is an industry showpiece and you’ll enjoy two days and three evenings to network, collaborate and learn with your industry peers and partners.
 
We work hard to make this the warmest, most welcoming event on the calendar and our community creates a uniquely friendly and engaging atmosphere. The Conference will culminate with the ITM Gala Dinner where we will be answering the big question; how will we top last year’s entertainment?"

Scott Davies, ITM | CEO



Educational Highlights 

In addition to the plenaries on the main stage, we provide focused sessions to deliver relevant content relevant to your role.
 


Plenaries: be inspired by travel leaders and key influential speakers globally recognised for their pioneering thinking and ingenuity. 

Buyer Knowledge Exchange: an in-person version of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and build connections

ITM Cares session: previously known as our buyer/ sponsor session we connect our partners with the buyer community via an interactive activity that gives back to local charities

Industry Sessions: choose from a range of bitesize educational breakouts covering relatable topics across all sectors
Please be aware that our agenda is subject to change.
 
Networking & Socials

With 17+ hours of networking opportunities, there are lots of ways for you to connect with the business travel community throughout the conference. View our 2023 photos and find out more below: 


 
Networking Hall: our expo is the heart of our conference. A lively hub for our delegates to discover what’s new within the industry and meet others within the community.

Welcome Party | Expo Happy Hour | Chair’s Party | Gala Dinner & Awards: build lasting professional bonds in a relaxed atmosphere at a host of our exciting social evenings.

The ITM Conference Awards
During the Gala Dinner, we will acknowledge and honour our members for their remarkable contributions to our business travel community. There are two award categories, and the recipients will be individuals who have demonstrated excellence or made significant contributions to their respective organizations, travel programs, the industry, or ITM.

 
Creating an Inclusive & Sustainable Conference
 
ITM is committed to delivering a sustainable and inclusive conference that welcomes all. Actively promoting initiatives that bring our D,E&I values to life, we are dedicated to delivering you an unparalleled delegate experience. 
 
The ITM Buddy Programme: Sign up via registration to our Buddy Programme designed to welcome those either attending solo, new to ITM/the industry or those who find social events difficult to navigate. Groups are assigned a buddy from our friendly team of Board Directors and conference veterans who are available to offer a helping hand should you need it.
 
Already registered? Please contact secretariat@itm.org.uk to express your interest in joining the programme.

EventWell Hub
Utilise our quiet room as a safe space for you to take a 10-minute brain break, speak to mental health and neurodiversity-trained EventWell Hosts and/ or enjoy a peaceful herbal tea or decaff coffee. 

Additionally, our Buddy Corners offer individuals the chance to connect with others before and during events so that no one has to experience events alone. 

 
Delegate Pricing
 
To attend empower you must be an ITM Business Member. If you are currently an ITM Connect Member, you can pay for your membership upgrade and delegate fee at the same time. 

Note: The Connect Member Delegate fee includes 12 months of ITM Business Membership

Seeking company approval to attend? Download our populated approval letter via the materials tab and view our 2023 conference company attendees here.

 
Accommodation
 
Preferential rates are available on a first come, first served basis so we encourage delegates to secure their rooms as soon as possible. 

DoubleTree by Hilton Brighton Metropole £139 per night

The Grand £180 per night
Call 01273 224 300 (option 1) and quote ITMACC230424, ITM Conference and the date(s) you wish to book.

Leonardo Royal Hotel £190 BB single / £202.50 BB double standard room type
(Use booking code: JIITMC230424)

 
Get Involved 
 
Stay up-to-date with the latest announcements by following our Linkedin. You can join the conversation by using #itm2024 too!

Interested in sponsoring the event? Contact Chris Goring, Head of Business Development, to learn about our partnership opportunities.

 
Testimonials
 
"Excellent organisation with great content. The timing of speakers and sessions were very well timed with a great venue. First time attended and gained so much value, could not fault the entire set up."

"The networking opportunities were just fab. We attend to not only learn but also for relationship building and you gave us plenty of options to do that...as well as providing some great entertainment. The Gala dinner in particular was brilliant"

"I think the best ITM ever and I have attended quite a number. The content, planning, speakers...were highlights. Brighton is a good venue and I appreciated the efforts to make it a more sustainable event."




 

Partners & Sponsors

Other
edyn Group

Title Sponsor

Avanti West Coast

edyn Group

Title Sponsor

EventWell

edyn Group

Title Sponsor

Trees4Travel Limited

Material

Internal Approval Letter (Business Supplier)

Pre Event Material

Upload Date: 03 Oct 2022

For Business Suppliers to get approval to attend Conference

Internal Approval Letter (Connect Supplier)

Pre Event Material

Upload Date: 03 Oct 2022

Letter for Connect Suppliers to get approval to attend Conference

Conference 2023 Company List

Pre Event Material

Upload Date: 06 Nov 2023

A full list of companies that attended our 2023 Spring conference, energise.

Venue

DoubleTree by Hilton Brighton Metropole

About Venue

Address

Kings Road

Brighton, Sussex, United Kingdom, BN1 2FU

View On Map

Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee
Business - Buyer Free
Business - IP Buyer Free
Business - Supplier £ 825.00 (Ex. VAT)
Connect - IP Supplier £ 1124.00 (Ex. VAT)
Connect - Supplier £ 1124.00 (Ex. VAT)
Connect - IP Buyer £ 249.00 (Ex. VAT)
Business - IP Supplier £ 825.00 (Ex. VAT)
Connect - Buyer £ 249.00 (Ex. VAT)
Registration Closes

Friday Apr 19, 2024

4:00 PM Europe/London
Event Starts

Wednesday Apr 24, 2024

10:00 AM Europe/London
Event Ends

Thursday Apr 25, 2024

11:45 PM Europe/London
Venue

DoubleTree by Hilton Brighton Metropole

Brighton

PARTNERS & SPONSORS

UPCOMING EVENTS

Meeting

Buyer Only 12 December 2023

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Webinar

Supplier Only 14 December 2023

Buyer Insights Webinar

A concise 30-minute industry update using buyer insights taken from our Buyer Knowledge Exchange (BKE) two days prior to the event.   Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed.   Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions before the event during registration and throughout the event using the Q&A tab. * Closed Captioning is available for this event. [https://dkbmbajk8ggfc.cloudfront.net/image/bi.png] Rated by you: how your peers have benefitted
Virtual | Learn more
Meeting

Buyer Only 16 January 2024

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Webinar

Supplier Only 18 January 2024

Buyer Insights Webinar

A concise 30-minute industry update using buyer insights taken from our Buyer Knowledge Exchange (BKE) two days prior to the event.   Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed.   Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions before the event during registration and throughout the event using the Q&A tab. * Closed Captioning is available for this event. [https://dkbmbajk8ggfc.cloudfront.net/image/bi.png] Rated by you: how your peers have benefitted
Virtual | Learn more
Meeting

Buyer Only 25 January 2024

Chair’s Breakfast

Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM Chair, Nikki Parsons in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was
In Person | Learn more
Supplier Academy

Supplier Only 30 January 2024

Inside the Mind of the Buyer

An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via ITM OnDemand. [https://dkbmbajk8ggfc.cloudfront.net/image/IMOB.png]   Rated by
Virtual | Learn more
Webinar

All Member 01 February 2024

From Neurodiversity to Neuroinclusion

ITM is dedicated to supporting the needs of all its members, helping you to build an inclusive travel programme which aims to change the narrative around how the world understands, values and celebrates the talents of neurodiverse minds. Building on from our last webinar in which we explored the experiences of neurodivergent people, this webinar aims to help you continue that journey. Register today to save the date within your diary and we’ll update you with more information closer to the time.
Virtual | Learn more
Webinar

Supplier Only 08 February 2024

Inclusive Guest Excellence

Inclusive Guest Excellence leads to increased customer attraction and retention and reduces the risk of damaging reviews. It’s also the ‘right thing to do’.  In this one-hour masterclass accommodation providers and event professionals will learn some simple, practical and cost effective tips to create a guest experience where all guests feel respected, welcomed and valued. While we strive to provide a safe and welcoming experience for all, often the challenges, risks and wishes of guests belonging to different minority groups may differ and we will use real-life case studies to provide a thought-provoking and informative session.   Note: the contents of this webinar are aimed at those working in the Accommodation sector
Virtual | Learn more
Meeting

Buyer Only 20 February 2024

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Summit

All Member 27 February 2024

The Road to Net Zero

Expect challenging discussions, meaningful debates, and inspiring content at our signature sustainability event. Taking the conversation further, we focus on the responsible delivery of business travel whilst respecting planet, people and profit. As we begin a new year there is an increasing sense of desire to be kinder to our planet by building towards a more responsible industry and programme. Organisations are setting commitments to net zero emissions and business travel will play a part in the plan to deliver on these goals, regardless of whether travel accounts for 10% or 90% of a company’s emissions. New legislation and audit requirements will come shortly, and we owe it to our industry to drive change now before it becomes imposed upon us. Responsible business travel is undoubtably a power for good, both economically and socially. We need to raise the voice of business travel, internally and externally, and come together as an industry to align our voice
In Person | Learn more