ITM Conference 2024

Sponsored By EventWell, Trees4Travel, Avanti West Coast, Hilton, easyJet, Direct ATPI, Optimiser, SilverDoor Apartments, United Airlines, FREENOW for Business, FCM, BCD Travel, Enterprise Mobility, Uber For Business, TROOP, CWT, Melia Hotels International, American Express Global Business Travel, hubli, Oversee, Virgin Atlantic, Delta Air Lines, CTM, Amadeus, American Airlines, British Airways, Concur, TripStax, Visa, Qatar Airways, 3Sixty, Reed & Mackay, Doubletree by Hilton Brighton Metropole, Clarasight, Healix International, Navan, Conferma, Situ, Qantas, Travel Planet, Yotel, Staycity Aparthotels, Trainline, Pax2Pay, FESTIVE ROAD, Planned, Lokulus


ITM Conference 2024

empower takes place between 24 - 25 April 2024 in Brighton
 

The ITM Conference has officially SOLD OUT.
If you would like to be placed on our wait list please contact secretariat@itm.org.uk


"We’re excited to be back in Brighton for the ITM empower Conference! We will aim to help empower your travel programme, career, wellbeing, ESG focus and individuality.
 
The ITM Annual Conference is an industry showpiece and you’ll enjoy two days and three evenings to network, collaborate and learn with your industry peers and partners.
 
We work hard to make this the warmest, most welcoming event on the calendar and our community creates a uniquely friendly and engaging atmosphere. The Conference will culminate with the ITM Gala Dinner where we will be answering the big question; how will we top last year’s entertainment?"

Scott Davies, ITM | CEO



Educational Highlights 

In addition to the plenaries on the main stage, we provide focused sessions to deliver relevant content relevant to your role.
 


Plenaries: be inspired by travel leaders and key influential speakers globally recognised for their pioneering thinking and ingenuity. 

Buyer Knowledge Exchange: an in-person version of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and build connections

ITM Cares session: previously known as our buyer/ sponsor session we connect our partners with the buyer community via an interactive activity that gives back to local charities

Industry Sessions: choose from a range of bitesize educational breakouts covering relatable topics across all sectors
Please be aware that our agenda is subject to change.
 
Networking & Socials

With 19+ hours of networking opportunities, there are lots of ways for you to connect with the business travel community throughout the conference. View our 2023 photos and find out more below: 


 
Networking Hall: our expo is the heart of our conference. A lively hub for our delegates to discover what’s new within the industry and meet others within the community.

Welcome Party | Expo Happy Hour | Chair’s Party | Gala Dinner & Awards: take part in a variety of exciting social events to build lasting professional bonds.


The ITM Conference Awards
During the Gala Dinner, we will acknowledge and honour our members for their remarkable contributions to our business travel community. There are two award categories, and the recipients will be individuals who have demonstrated excellence or made significant contributions to their respective organizations, travel programs, the industry, or ITM.

 
Creating an Inclusive & Sustainable Conference
 
ITM is committed to delivering a sustainable and inclusive conference that welcomes all. Actively promoting initiatives that bring our D,E&I values to life, we are dedicated to delivering you an unparalleled delegate experience. 
 
The ITM Buddy Programme: Sign up via registration to our Buddy Programme designed to welcome those either attending solo, new to ITM/the industry or those who find social events difficult to navigate. Groups are assigned a buddy from our friendly team of Board Directors and conference veterans who are available to offer a helping hand should you need it.
 
Already registered? Please contact secretariat@itm.org.uk to express your interest in joining the programme.

EventWell Hub
Utilise our quiet room as a safe space for you to take a 10-minute brain break, speak to mental health and neurodiversity-trained EventWell Hosts and/ or enjoy a peaceful herbal tea or decaff coffee. 

Additionally, our Buddy Corners offer individuals the chance to connect with others before and during events so that no one has to experience events alone. 

 
Delegate Pricing
 
To attend empower you must be an ITM Business Member. If you are currently an ITM Connect Member, you can pay for your membership upgrade and delegate fee at the same time. 

Note: The Connect Member Delegate fee includes 12 months of ITM Business Membership

Seeking company approval to attend? Download our populated approval letter via the materials tab and view our 2023 conference company attendees here.

 
Accommodation
 
Preferential rates are available on a first come, first served basis so we encourage delegates to secure their rooms as soon as possible. 

DoubleTree by Hilton Brighton Metropole Sold Out

The Grand Sold Out

Leonardo Royal Hotel Sold Out


 
Get Involved 
 
Stay up-to-date with the latest announcements by following our Linkedin. You can join the conversation by using #itm2024 too!

Interested in sponsoring the event? Contact Chris Goring, Head of Business Development, to learn about our partnership opportunities.

 
Testimonials
 
"Excellent organisation with great content. The timing of speakers and sessions were very well timed with a great venue. First time attended and gained so much value, could not fault the entire set up."

"The networking opportunities were just fab. We attend to not only learn but also for relationship building and you gave us plenty of options to do that...as well as providing some great entertainment. The Gala dinner in particular was brilliant"

"I think the best ITM ever and I have attended quite a number. The content, planning, speakers...were highlights. Brighton is a good venue and I appreciated the efforts to make it a more sustainable event."




 

Agenda

Tue 23rd Apr

8:00 PM
Social

Welcome Party

Sponsored By Visa

A warm welcome as the ITM community reunites at the largest UK business travel conference of the year

Wed 24th Apr

7:30 AM
Wellbeing

Morning Power-Ups

Sponsored By United Airlines

Including...Pilates, Running/Walking, Swimming and Beach Clean.

8:30 AM
Networking

Buddy Programme Breakfast

Sponsored By Oversee

The ITM Buddy Programme starts by welcoming first time conference goers, solo attendees and veteran buddies for a networking breakfast

9:45 AM
Session

empower Opening

Hear from CEO Scott Davies and ITM Board Director Sam McKnight as we introduce empower and share the latest insights from our buyers.

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Samantha McKnight
Vice President Client Solutions | CIBTvisas
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Scott Davies
Chief Executive Officer | ITM
10:05 AM
Session

Are We Empowered?

Ipsos share the latest research and insight. A perfect way to set the tone for the next two days.

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Gideon Skinner
Head of Politics, Public Affairs, UK | Ipsos
10:40 AM
Session

Keynote Interview

Keeping a promise he made to us during the pandemic, a legend of the industry takes time out of his extraordinary schedule to join us and share his learnings, and what buyers and suppliers can be doing to empower their programmes, teams and careers.

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Bob Somers
Senior Vice President Global Sales | Delta Air Lines
11:15 AM
Networking

Networking Coffee Break

If you're new to our conferences or just want extra support, we'll have designated meeting points to connect you with fellow delegates during all of our networking opportunities. 

11:55 AM
Session

Keynote: Is Our Industry Sustainable?

Jason shares his considered and widely respected views regarding how our industry is positioned to be a force for good and what we need to focus on to tread lightly upon our planet.

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Mark Corbett
Founder & Director | Thrust Carbon
12:20 PM
Session

Question Time: Is Our Industry Sustainable?

Our expert panel of buyer and supplier leaders challenge each other as to whether we're doing enough in this challenging and thought-provoking session where our delegates are encouraged to actively participate in a Question Time format.

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Jason Geall
Executive Vice President, Global SME | American Express Global Business Travel
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Luke Goggin
Vice President, Global Sales | Virgin Atlantic
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Mark Corbett
Founder & Director | Thrust Carbon
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Jenny Sabineu
Sr. Manager, Travel (EMEA/LATAM) & Sustainability | Salesforce
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Yvonne Moya
Global Procurement Director Strategy, Planning & CSR | Randstad Holding
1:00 PM
Session

Keynote

Stephan leads one of the world's largest TMCs and shares his views and plans to deliver on the key issues our industry faces.

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Catherine Logan
Regional Senior Vice President - EMEA & APAC | Global Business Travel Association
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Stephan Baars
President and CEO | BCD Travel
1:35 PM
Networking

Lunch In Expo


3:10 PM
Supplier Session

The Evolution Of Travel Management

Not to be missed session delivered by ITM Board Director Natalie Gardner exploring the evolving role of the travel manager / buyer. In this highly interactive session, supplier delegates will actively choose the subject matter in a "You Choose Format"!

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Natalie Gardner
Sr. Global Travel Manager | Electronic Arts
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James Finnie
Head of Travel | NES Fircroft
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Gemma King
Vice President, Global Corporate Travel | Omnicom Group
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Liana Goddard
Global Category Specialist | Anglo American
3:10 PM
Buyer Session

Buyer Knowledge Exchanges

Highly valued and requested buyer member sessions with defined topics to help benchmark and collaborate with with their peers.

Session 1

Travel technology

-

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Carlos Almendros
Global Travel & Card Category Mgr. | Cisco
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Alison Rogan
Head of Travel and Events | HSBC

Session 2

Distribution, Content & OBT

-

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Sue Jones
Global Meeting and Travel Manager | INGKA Group (IKEA)
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Imogen Furness
Global Travel & Meetings Manager | WTW

Session 3

Embedding Sustainable Practice

-

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Hannah Richardson
Head of Sustainable Supply Chain and Travel | KPMG
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Emma Eaton
Travel Commodity Manager UK & IE | Siemens

Session 4

Accessibility

-

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Michael Funnell
VP, Travel Services | Barclays
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Cristina Chimenti
Head of Travel | Sky UK Limited

Session 5

Meetings & Events

-

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Nicholas Nelson
Global Lodgings and EMEIA DM Travel, M&E Leader | EY
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Simon Seery
Global Travel Meetings Manager | WTW

Session 6

Speaking with Impact

-

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Sarah Blumenau
Communication Practitioner | Sarah Blumenau Consulting Ltd.
4:15 PM
Breakouts

Breakout Round 1


Session 1

Ahead of the curve: future-proofing travel programmes

Sponsored By Navan

Modern booking platforms have transformed how we manage business travel, bringing new levels of efficiency, visibility, and control to global travel teams. With complex market dynamics now leading our industry to rethink its distribution models and underlying infrastructure, how can agencies and travel managers stay ahead and turn potential headwinds into tailwinds?  Join Michael Riegel, CEO, Navan, EMEA and Danielle Sullivan, Global Category Manager, LGC to explore how technology is transforming the way businesses move around the world and what the future holds as the industry continues to innovate.

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Michael Riegel
CEO EMEA | Navan
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Danielle Sullivan
Global Category Manager | LGC Group

Session 2

Small Meetings Big Impact - Initiating your Small Meetings Management.

Sponsored By TROOP

Join this dynamic discussion to help kick-start your small meetings management. Hear firsthand how to navigate the complexities of small meetings, discover their inherent value, and harness innovative solutions to drive organisational success. "Small Meetings, Big Impact" promises to be a thought-provoking exploration of how businesses can leverage and manage the microcosm of small meetings for macro-level benefits. And don’t forget to pick up your small meetings policy template so you too can initiate your small meetings management.

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James Faux
Growth @ TROOP | TROOP
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Ian Spearing
Founder | Travel Evolution Consulting
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Jennifer Pape
Global Meeting & Events Manager | Shell International Ltd

Session 3

Upgrading Traveller Engagement – A Flash (40 Minutes) Workshop

Sponsored By American Express Global Business Travel

Effective traveller engagement underpins the success of any managed travel program, reducing service costs and spend, and enabling your program goals. But the communication context has been transformed by technology, new working patterns, and changing employee expectations. This workshop format - led by Michelle Wakelin, Communications specialist at Amex GBT Consulting – will explore how you can make your traveller engagement effective and fit for today’s environment.

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Michelle Wakelin
Communications Manager | American Express Global Business Travel
5:10 PM
Breakouts

Breakout Round 2


Session 1

Future of meetings: challenges, solutions & insights

Sponsored By hubli

Interactive session covering growth of internal meetings, sustainability, technology advancements, contracting challenges and convergence of travel and meetings. Best practice case studies with new research data.

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Mark Nunan
Chief Operating Officer | hubli
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Leila Dunphy
EMEA+ Travel Manager | Riot Games Limited
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Matt Hind
Account Director | Hilton

Session 2

Revolutionising the travel industry: What is the future for AI?

Sponsored By Lokulus

With AI and ChatGPT constantly in the headlines, do you find yourself wondering if AI would have a place within your business? From TMC’s to Airlines and beyond, no matter the size of your organisation, the future for AI technology within the sector is sky high. AI technologies can be implemented to improve business efficiencies, enhance customer experiences, and just generally make life easier for both your teams and your customers. From GDS queue management and automated enquiry handling, to improved SLA reporting and claims handling – the possibilities are endless, you just need to keep an open mind and try not to shy away from new technology adoption. As with everything, it doesn’t come without its challenges and limitations. In this session you can expect an expert-led discussion surrounding the capabilities and opportunities for AI within the industry, but also with some important points for consideration surrounding best

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Peter Ross
Technical Architect | Lokulus
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Mark Chamberlain
Chief Evangelist | Lokulus

Session 3

What payment Solutions should I consider & why?

Sponsored By Visa

Join us to hear from our payment expert about how the world of payments continues to change, responding to the new landscape, how to take your travel programme to the next level with the right payment solutions. More importantly responding to any questions you may have about payments. This plans to be a fun, informative and interactive session, with something for everyone - whether you are new to payments or a seasoned expert.

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Clive Cornelius
Head of Travel and Procurement segment | Visa
5:50 PM
Networking

Expo Happy Hour


7:00 PM
Social

Networking Party

Sponsored By Hilton, Amadeus

Food, refreshments & surprise entertainment you won't want to miss!

Thu 25th Apr

7:00 AM
Wellbeing

Morning Power-Ups

Sponsored By United Airlines

Including...Yoga, Running/Walking and Beach Cleaning.

8:45 AM
Session

Day 2 Opening

Introducing Day 2 of our empower Conference

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Scott Davies
Chief Executive Officer | ITM
8:55 AM
Session

Welcome OnBoard

A warm welcome and update from ITM Board Directors, sharing plans and initiatives and ways for you to get involved in our community.

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Natalie Gardner
Sr. Global Travel Manager | Electronic Arts
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Stuart Winstone
Group CEO | SilverDoor Apartments
9:05 AM
Supplier Session

empower Yourself

How comfortable are you communicating, connecting and public speaking? We are joined by communication practitioner Sarah Blumenau to equip you with tools to empower you and unlock your voice and presence. In this interactive session, learn how to connect with your wide-ranging professional audiences, land your messages consistently, and be the most effective version of ‘you’ in every interaction. 

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Scott Davies
Chief Executive Officer | ITM
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Sarah Blumenau
Communication Practitioner | Sarah Blumenau Consulting Ltd.
9:05 AM
Excl. Buyer & Sponsor Networking

empower Mission

A fun and engaging opportunity for sponsor partners and buyers to work together to support and give back to communities local to our host venue.

10:05 AM
Networking

Coffee Break In Expo


10:45 AM
Session

Platform 24

An essential and agenda-shaping ITM Debate discussing the economics, impact and realisation of modern booking platforms.

Four buyers, four suppliers, one debate.

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Steve Proud
Global Commercial Airline Program Manager & Travel Manager: UK, Europe & MEA Clusters | Citi
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Paul Tilstone
Founder | temoji
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Sue Jones
Global Meeting and Travel Manager | INGKA Group (IKEA)
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Imogen Furness
Global Travel & Meetings Manager | WTW
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Nicola Winchester
Global Travel, Meetings and Events Leader | EY
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Paul Dear
Regional Vice President - Supplier Management (EMEA) | SAP Concur
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Anthony Toth
Managing Director - Digital Sales | United Airlines
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Clare de Bono
Associate Director Strategy & Transformation | Amadeus
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Bill Brindle
VP, Commercials & Content | Spotnana
11:40 AM
Session

Keynote Interview

The accommodation sector has navigated a tumultuous period of growth, disruption and change. Steve shares his views regarding the future of the sector and how buyers and suppliers can empower themselves to optimise their partnerships.

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Richard Tams
Founder & Director | Tailwind Advisory
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Steve Cassidy
Senior Vice President and Managing Director Hilton UK & Ireland | Hilton
12:20 PM
Networking

Networking Lunch In Expo


1:45 PM
Breakouts

Breakout Round 3


Session 1

Empowering a diverse workforce

Sponsored By Hilton

We all want to do business with those that mirror our values and represent progress across important aspects of society. With inclusivity at the core of its operations, Hilton will host a panel focusing on the importance of overcoming the perceived barriers to employing those with a learning disability. The expert six-person panel, including representatives from the Down’s Syndrome Association, Aurora Foxes and Hilton will share their knowledge and experience in why taking action is important, the benefits it brings and how we all have a role to play in championing inclusivity in the workplace

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Stella Zaphiris
Director of Sales - Corporate, TMC & Airlines | Hilton
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Rekha Sohun
General Manager | Doubletree by Hilton Brighton Metropole
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Mark Costello
Principal | The Aurora Group
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Lydia Herridge Ishak
WorkFit Officer, East London and Eastern Home Counties | Down’s Syndrome Association
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Ruby Dine
Team member of the Housekeeping Team | Hilton

Session 2

Modern airline retailing: meeting the expectations of today’s business traveller

Sponsored By United Airlines

Managing corporate travel is more difficult than ever based on multiple layers of readiness in your corporate travel program. NDC isn’t a finish line. Instead, it is likened to a fiber optic cable that will help modernise a rigid, dated travel ecosystem. Join Anthony Toth, Managing Director-United Airlines Digital Sales for tangible solutions to the air content challenges you’re facing today.  Plus, you’ll receive a glimpse into ‘what comes next’ in the world of modern airline retailing.

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Anthony Toth
Managing Director - Digital Sales | United Airlines
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Mike Fitzgerald
Senior Manager, Digital Sales | United Airlines

Session 3

AI and Travel Data: The Future of Insights

Sponsored By BCD Travel

To build a future-fit program and prove the value of travel to your organization, data must be central to everything you do – from sourcing your suppliers to creating traveler-facing communications. Join this session to find out how to consolidate all of your data feeds to get a holistic picture of your program, and how to leverage artificial intelligence to extract actionable insights and streamline processes. And, most importantly, find out what data can tell you about a tomato…More importantly responding to any questions you may have about payments. This plans to be a fun, informative and interactive session, with something for everyone - whether you are new to payments or a seasoned expert.

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Shelley Fletcher-Bryant
Vice President, Sales & Client Management | Advito
2:40 PM
Breakouts

Breakout Round 4


Session 1

Welcome Onboard….This is your easyJet Captain Speaking

Sponsored By easyJet

For many years STEM roles across the travel sector have been stereotypically male and this certainly stands true for flying an aircraft! During this session we will hear about the journey of easyJet Captain Kate West MBE as she shares her story, working for a company that encourages challenging these stereotypes, in becoming the world’s youngest commercial pilot captain and how she now is focused on empowering others to do the same. With a strong belief that no barrier is too high and say yes to every opportunity, we all can empower ourselves to be successful in the career we choose. Join Kate and Karen Hutchings as they discuss Kate’s journey and how she is paying forward her experience as both Captain and Pilot Training Manager at easyJet.

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Kate West MBE
Captain & Pilot Training Manager | easyJet
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Karen Hutchings
Founder | Cobb & Hutch Consulting

Session 2

NDC: Content or Discontent?

Sponsored By Direct ATPI

Join Direct ATPI and four airlines for a breakout session that will drop the red tape and mystery around NDC.   With audience collaboration, find out which travel managers are content or discontent with NDC, who have it turned on, and what the true cost-saving of NDC is.  While content is king, this session will highlight that not all TMCs are created equal.

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Katie Skitterall
Group Commercial Director | Direct ATPI
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Jenny Thornton
Director of Technology Services | Direct ATPI

Session 3

Connecting an Industry – the evolution of an industry…. What do Trainline, BCD, United Airlines and SAP Concur think?

Sponsored By Concur

During this session we take a look at how the industry is evolving across changing supplier distribution strategies, consolidations, changing corporate travel priorities and the next generation of traveller. Paul Dear from SAP Concur will open the session with a short overview to share SAP Concurs view on the landscape and what this all means in terms of building a seamless traveller offering and booking experience, based on consumption of the right content in the right place at the right time. Paul will then be joined by three significant players in the distribution discussion, Mike Fitzgerald from United Airlines, Ruta Greenslade from Trainline and Claudia Jackson from BCD. They will share their views on the corporate travel ecosystem including the challenges faced today and what may be expected for the future.

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Paul Dear
Regional Vice President - Supplier Management (EMEA) | SAP Concur
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Ruta Greenslade
Senior Strategic Growth Manager | Trainline
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Alistair Kent
Senior PR Manager Global | SAP Concur
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Claudia Jackson
Managing Director UK and Ireland | BCD Travel
3:20 PM
Networking

Coffee Break In Expo


4:00 PM
Session

Self Empowerment : iCan

Our motivational speaker will share his extraordinary story of hope and positivity in the face of adversity and explain the power of mindset and seizing control of your outcomes.

5:00 PM
Session

empower Close

Wrapping up two days of educational content, collaboration and networking

7:00 PM
Networking

ITM Board Drinks Reception

Sponsored By Enterprise Mobility

Join the ITM Board of Directors for a pre-dinner drink (or two!)

Those on the ITM Buddy Programme will be meeting one last time before the final social evening

7:45 PM
Social

Gala Dinner & Awards

Sponsored By American Airlines, British Airways

ITM's annual Gala Dinner, including our prestigious Buyer of the Year and Chair's award, raffle and charity auction followed by an unforgettable night of entertainment! 

Partners & Sponsors

Other
edyn Group

Title Sponsor

3Sixty

edyn Group

Title Sponsor

Amadeus

edyn Group

Title Sponsor

American Airlines

edyn Group

Title Sponsor

American Express Global Business Travel

edyn Group

Title Sponsor

Avanti West Coast

edyn Group

Title Sponsor

BCD Travel

edyn Group

Title Sponsor

British Airways

edyn Group

Title Sponsor

Clarasight

edyn Group

Title Sponsor

Concur

edyn Group

Title Sponsor

Conferma

edyn Group

Title Sponsor

CTM

edyn Group

Title Sponsor

CWT

edyn Group

Title Sponsor

Delta Air Lines

edyn Group

Title Sponsor

Direct ATPI

edyn Group

Title Sponsor

Doubletree by Hilton Brighton Metropole

edyn Group

Title Sponsor

easyJet

edyn Group

Title Sponsor

Enterprise Mobility

edyn Group

Title Sponsor

EventWell

edyn Group

Title Sponsor

FCM

edyn Group

Title Sponsor

FESTIVE ROAD

edyn Group

Title Sponsor

FREENOW for Business

edyn Group

Title Sponsor

Healix International

edyn Group

Title Sponsor

Hilton

edyn Group

Title Sponsor

hubli

edyn Group

Title Sponsor

Lokulus

edyn Group

Title Sponsor

Melia Hotels International

edyn Group

Title Sponsor

Navan

edyn Group

Title Sponsor

Optimiser

edyn Group

Title Sponsor

Oversee

edyn Group

Title Sponsor

Pax2Pay

edyn Group

Title Sponsor

Planned

edyn Group

Title Sponsor

Qantas

edyn Group

Title Sponsor

Qatar Airways

edyn Group

Title Sponsor

Reed & Mackay

edyn Group

Title Sponsor

SilverDoor Apartments

edyn Group

Title Sponsor

Situ

edyn Group

Title Sponsor

Staycity Aparthotels

edyn Group

Title Sponsor

Trainline

edyn Group

Title Sponsor

Travel Planet

edyn Group

Title Sponsor

Trees4Travel

edyn Group

Title Sponsor

TripStax

edyn Group

Title Sponsor

TROOP

edyn Group

Title Sponsor

Uber For Business

edyn Group

Title Sponsor

United Airlines

edyn Group

Title Sponsor

Virgin Atlantic

edyn Group

Title Sponsor

Visa

edyn Group

Title Sponsor

Yotel

Speakers

KEYNOTE SPEAKERS

Steve Cassidy

Senior Vice President and Managing Director Hilton UK & Ireland | Hilton

Thursday Apr 25, 2024 [11:40 AM - 12:20 PM]

Bob Somers

Senior Vice President Global Sales | Delta Air Lines

Wednesday Apr 24, 2024 [10:40 AM - 11:15 AM]

Sarah Blumenau

Communication Practitioner | Sarah Blumenau Consulting Ltd.

Thursday Apr 25, 2024 [9:05 AM - 10:05 AM]

Stephan Baars

President and CEO | BCD Travel

Wednesday Apr 24, 2024 [1:00 PM - 1:35 PM]

Gideon Skinner

Head of Politics, Public Affairs, UK | Ipsos

Wednesday Apr 24, 2024 [10:05 AM - 10:40 AM]

FEATURED SPEAKERS

Scott Davies

Chief Executive Officer | ITM

[9:45 AM - 10:05 AM], [8:45 AM - 8:55 AM], [9:05 AM - 10:05 AM]

Richard Tams

Founder & Director | Tailwind Advisory

[11:40 AM - 12:20 PM]

Mark Corbett

Founder & Director | Thrust Carbon

[12:20 PM - 1:00 PM], [11:55 AM - 12:20 PM]

Sue Jones

Global Meeting and Travel Manager | INGKA Group (IKEA)

[10:45 AM - 11:40 AM]

Steve Proud

Global Commercial Airline Program Manager & Travel Manager: UK, Europe & MEA Clusters | Citi

[10:45 AM - 11:40 AM]

Luke Goggin

Vice President, Global Sales | Virgin Atlantic

[12:20 PM - 1:00 PM]

Jenny Sabineu

Sr. Manager, Travel (EMEA/LATAM) & Sustainability | Salesforce

[12:20 PM - 1:00 PM]

Yvonne Moya

Global Procurement Director Strategy, Planning & CSR | Randstad Holding

[12:20 PM - 1:00 PM]

Anthony Toth

Managing Director - Digital Sales | United Airlines

[10:45 AM - 11:40 AM]

Catherine Logan

Regional Senior Vice President - EMEA & APAC | Global Business Travel Association

[1:00 PM - 1:35 PM]

Clare de Bono

Associate Director Strategy & Transformation | Amadeus

[10:45 AM - 11:40 AM]

Jason Geall

Executive Vice President, Global SME | American Express Global Business Travel

[12:20 PM - 1:00 PM]

Paul Dear

Regional Vice President - Supplier Management (EMEA) | SAP Concur

[10:45 AM - 11:40 AM]

Bill Brindle

VP, Commercials & Content | Spotnana

[10:45 AM - 11:40 AM]

Gemma King

Vice President, Global Corporate Travel | Omnicom Group

[3:10 PM - 4:00 PM]

Natalie Gardner

Sr. Global Travel Manager | Electronic Arts

[3:10 PM - 4:00 PM], [8:55 AM - 9:05 AM]

Liana Goddard

Global Category Specialist | Anglo American

[3:10 PM - 4:00 PM]

Rekha Sohun

General Manager | Doubletree by Hilton Brighton Metropole

Ruby Dine

Team member of the Housekeeping Team | Hilton

Material

Internal Approval Letter (Business Supplier)

Pre Event Material

Upload Date: 03 Oct 2022

For Business Suppliers to get approval to attend Conference

Internal Approval Letter (Connect Supplier)

Pre Event Material

Upload Date: 03 Oct 2022

Letter for Connect Suppliers to get approval to attend Conference

2023 Conference Company List

Pre Event Material

Upload Date: 06 Nov 2023

A full list of companies that attended our 2023 Spring conference, energise.

2024 Conference Company List

Pre Event Material

Upload Date: 08 Mar 2024

Delegate company list as of 20.04.24

empower Slides

Post Event Material

Upload Date: 02 May 2024

All shareable slides from our 2024 Spring Conference empower.

empower Photos

Post Event Material

Upload Date: 13 May 2024

ITM Spring Conference 2024 photos

Venue

DoubleTree by Hilton Brighton Metropole

About Venue

Address

Kings Road

Brighton, Sussex, United Kingdom, BN1 2FU

View On Map

Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee
Business - IP Supplier £ 925.00 (Ex. VAT)
Business - IP Buyer Free
Business - Supplier £ 925.00 (Ex. VAT)
Business - Buyer Free
Connect - IP Supplier £ 1224.00 (Ex. VAT)
Connect - IP Buyer £ 249.00 (Ex. VAT)
Connect - Supplier £ 1224.00 (Ex. VAT)
Connect - Buyer £ 249.00 (Ex. VAT)
Registration Closes

Wednesday Apr 24, 2024

3:00 PM Europe/London
Event Starts

Wednesday Apr 24, 2024

9:45 AM Europe/London
Event Ends

Thursday Apr 25, 2024

11:45 PM Europe/London
Venue

DoubleTree by Hilton Brighton Metropole

Brighton

PARTNERS & SPONSORS

UPCOMING EVENTS

Meeting

Buyer Only 14 August 2024

Buyer Knowledge Exchange | Accessibility Special

Following June's ITM Buyer Knowledge Exchange, the subject of accessibility within travel programmes was raised for discussion. It was evident that most buyers are in the process of reviewing how to evaluate and build accessibility consideration and support into current programme and policy. The subject, as with many, requires strong internal stakeholder engagement and alignment so how and where do Travel Managers start? This dedicated 90mins BKE will be limited to 25 buyers only to support conversation amongst the group to share thoughts, views, ideas and current practices. As such the event is open to business members only. This is a working session, and everyone will be encouraged to participate. Prior to the event you will be able to review the work that GBTA have completed within their recently released accessibility toolkit [https://hub.gbta.org/accessibility-toolkit]. The session will be moderated by Louise Kilgannon from FESTIVE ROAD. Note: There are only 25 places available for this
Virtual | Learn more
Meeting

Buyer Only 10 September 2024

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Webinar

Supplier Only 12 September 2024

Buyer Insights Webinar

A concise 30-minute industry update using buyer insights taken from our Buyer Knowledge Exchange (BKE) two days prior to the event.   Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed.   Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions.  * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions before the event during registration and throughout the event using the Q&A tab. * Closed Captioning is available for this event. [https://dkbmbajk8ggfc.cloudfront.net/image/bi.png] Rated by you: how your peers have benefitted
Virtual | Learn more
Showcase

Buyer Only 18 September 2024

Sustainability Showcase

During this virtual event, you'll hear from some of our industry's most innovative and forward thinking sustainability champaions. Through engaging presentations and interactive demonstrations, these companies will showcase their cutting-edge solutions and showcase the latest trends and developments in the sustainability world.   The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark your current sustainability initiatives. * Discover what the latest advancements. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our 4 carefully selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to.
Virtual | Learn more
Supplier Academy

Supplier Only 26 September 2024

Inside the Mind of the Buyer

An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via ITM OnDemand. [https://dkbmbajk8ggfc.cloudfront.net/image/IMOB.png]   Rated by
Virtual | Learn more
Showcase

Buyer Only 02 October 2024

Technology Showcase

During this virtual event, you'll hear from some of our industry's most innovative and newest technology companies. Through engaging presentations and interactive demonstrations, these companies will showcase their cutting-edge solutions and showcase the latest trends and developments in the tech world.   The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark your current technology partner against their competitors. * Discover what is new in the world of tech. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our 4 carefully selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information
Virtual | Learn more
Meeting

Buyer Only 08 October 2024

Chair’s Lunch

Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM Chair, Nikki Parsons in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was
In Person | Learn more
Meeting

Buyer Only 09 October 2024

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if
In Person | Learn more
Meeting

Buyer Only 15 October 2024

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Conference

All Member 17 October 2024

ITM Autumn Conference 2024

More info will be released closer to the event Networking & Social Throughout our one-day conference, we have several opportunities for you to network with your fellow travel peers. The educational day is then followed by drinks Sponsor Networking Hall Explore the latest products and services throughout the market within our sponsor exhibition space. EventWell [https://eventwell.org/] We recognise the specific needs of individuals with neurodivergence and mental health concerns. Similar to our Spring Conference, EventWell will provide our Autumn Conference delegates with a supervised quiet room. This area will serve as a safe space to recharge and break when/if needed. Get Involved If you would like to join the conversation around our Autumn conference, you can do so via #itm2024 on LinkedIn.  LOOKING TO BECOME A SPONSOR? PLEASE CONTACT [chris.goring@itm.org.uk?subject=Autumn%20Conference%20%7C%20Sponsorship%20Opportunities] OUR HEAD OF BUSINESS DEVELOPMENT, CHRIS GORING, TO LEARN ABOUT OUR SPONSORSHIP PACKAGES OR DOWNLOAD OUR SPONSORSHIP PDF
In Person | Learn more